Recensioni (716)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
27 luglio 2022

Very good help from their customer service Josephine. Great app works as expected + more features. Very good.

Raskebriller Norge
Norvegia
3 mesi di utilizzo dell’app
30 marzo 2023

Good job BSS team! Thanks so much to my support agent Joy Nguyen and dev guys Cao Xuan Cuong, Le Trung Dong, Hoang Van Tien, Pham Van Quyen who quickly resolved my issue. More specifically, I have some questions about the 2 apps and Joy Nguyen gives me answers well. Then, I have some difficulty in restyling the force login page and login age, as well as registeration page too. Then I contact Joy and receive the reply that the dev team can customize for free if I can give then detailed mockup design of my expectation. Why should I hesitate to do that? Of course I am willing to send them my mockup design so that they understand what I want, and they come back to me with very good result. You guys can go into my page and see that the pages are so nice! I love it! BSS app is quite friendly to use and functional also. You guys are great: You have amazing support team and good app. You can grow your service and sales more for more customers. I am more than happy for this customer support! They are patient, friendly, supportive and cute! I don't usually write reviews but BSS support team gives me a second thought about this time. i will continue collaborate with you guys and if I may have any further issues, I will be more than happy to come back to you guys again.

combie engineering
Stati Uniti
3 mesi di utilizzo dell’app
23 febbraio 2023

I recently had the pleasure of using the B2B/Wholesale Solution app for my business, and I have to say, it exceeded all my expectations. The app itself is incredibly user-friendly and intuitive, making it easy to navigate and utilize all of its features.

But what really set this app apart was the exceptional customer service I received from Joy and Dao Van Phu. From the moment I reached out to them with a question, they were incredibly responsive, knowledgeable, and eager to help in any way they could.

If you're looking for a top-notch B2B/Wholesale solution, this app is definitely the way to go.

GSDdk
Danimarca
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 23 febbraio 2023

Thank you so much for your 5-star rating and for taking the time to review our B2B/Wholesale solution! We are so glad to hear that you found the app to be user-friendly, intuitive, and easy to use and that our customer service team was responsive, knowledgeable and eager to help. We appreciate your positive feedback and are so pleased that you chose to use our app!

13 agosto 2021

Great customer service and very helpful team! Thank you for solving so many problems when we are so busy on other things! Fantastic!

Repair Partners Wholesale
Australia
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 24 agosto 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

Data modifica: 8 febbraio 2022

I like the app very much. It is great app for B2B business. I am very impressive with the support team. They are very professional and solve my requests very fast. Highly recommend. Thanks very much for the support from Minh Đăng, Nguyễn Đình Khánh và Emma, I am very pleased with you quick and professional supports Tôi rất thích app này, rất thích hợp cho doanh nghiệp B2B. Tôi rất ấn tượng với sự hỗ trợ của đội ngũ khách hàng. Họ rất chuyên nghiệp và xử lý vấn đề rất nhanh, rất gợi ý cho khách hàng dùng app này. Cám ơn các bạn Minh Đăng, Nguyễn Đình Khánh và Emma, tôi rất hài lòng về sự chuyên nghiệp cũng như nhiệt tình của các bạn

Surrey Hills Grocer
Singapore
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 15 febbraio 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

19 agosto 2022

We are using this app in conjunction with the BSS Customer Portal app, on two sites now. We started with one app on one site, and over the last few months have combined the B2B/Wholesale soln and the BSS Customer Portal across two sites. Very happy with the way they have integrated into our sites, and we now have a combined B2C/B2B app that is working seamlessly for our customers. A big, big thankyou to Jonas (and his patience with my never ending questions), and the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh for their work behind the scenes making all our customisations and helping with the seamless integration. Definitely recommend for any small-med sized business wanting to integrate Wholesale/B2B into their B2C business.

Oskar's Wooden Ark
Australia
3 mesi di utilizzo dell’app
Data modifica: 18 agosto 2022

All in one place for your B2B website functionalities! A great Thank you to Josephine and Pham Le Minh Tri who assisted me and fixed all the issues we have with setting up automatic tag rules. Friendly, fast and efficient service. Thanks for your support !

Wood Hill Boards
Canada
3 mesi di utilizzo dell’app
Data modifica: 2 settembre 2021

I have been using the App nor for some time and has made my job very easy for managing my B2B business. All the functions are easy to run. It enables me to show and hide my product prices for B2B and B2C customers accordinly. I was overwhelmed and thankful to the customer service of the APP especially to Ms Stephanie (if im not forgetting her name) who assisted me more than my expectation on different functions of the APP. I strongly reccoment the APP, you can even talk to them before you buy it.

Druline
Germania
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 7 settembre 2021

Thank you so much for believing our apps.

We can say that for sure that the apps will help your B2B business grow better.

Cheers!

31 maggio 2023

The support provided by June was excellent. Scheduling was not easy between Vietnam and East Coast US, but June worked with me to find a time that worked for both of us, and once she got the problem she worked it through to a satisfactory conclusion.

Aquanex Technologies, LLC
Stati Uniti
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 7 giugno 2023

Thank you very much for the 5-star rating and for your kind words about our service.

We are delighted that our agent was able to find a suitable time to work with you, and resolve your issue to your satisfaction. Your feedback means a lot to us.

9 aprile 2021

Good, fast and friendly support. This is unique app with features i was looking for a long time. Developers are happy to help for features they was missing for our company needs.

ltdidierlab
Lituania
2 mesi di utilizzo dell’app