Recensioni (818)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
3 marzo 2022

Greet support and i got all the help i needed. Super good. Denna app har allt för b2b kunder. Man kan lägga in allt från orderlimit till pricing, tax inc or excl. Form for login and more. Just changing the prices when login. Jonas helpt me and am very pleased.

ericahuuvadesign
Svezia
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 4 marzo 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

18 settembre 2023

I recently had the opportunity to experience the customer assistance offered by the June Nguyen. I must commend June for her exemplary service.

From the moment I reached out with my queries to the resolution of my issues, June was prompt, professional, and truly invested in ensuring I had a smooth experience with the app. Her knowledge and patience made the process a breeze. Such dedication to customer satisfaction is rare and highly commendable.

If anyone is looking for a B2B/Wholesale solution on Shopify and values top-tier customer support, I'd wholeheartedly recommend this app.

intermedexp.de
Germania
2 mesi di utilizzo dell’app
12 ottobre 2023

This app is doing exactly what I need, I really appreciate all the help from Jena Nguyen in getting me setup properly. This app is definitely allowing us to setup some special pricing, both for individual products, and for preferred customers. I have more to learn to take full advantage of all the things it will do, and I feel confident that if I get stuck, help is not far away! Thanks for all the help Jena! - Gary

Backtrack
Canada
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 16 ottobre 2023

Thank you so much for the five-star rating, Gary!

We are glad that this app is allowing you to setup special pricing for individual products and preferred customers. It is great to hear that you appreciate the help that our agent provided you in the setup process. We are here to help anytime you need us.

Thank you for the kind words!

9 gennaio 2023

Many thanks to June and dev guys Bui Thanh Phong and Nguyen Van Dong, they have been very professional. June's responses are quick and specifically, she listened to my every detailed requirement and transferred to the dev team efficiently. I have some special requirements with the custom registration form and they helped me to make the form shown correctly though at the beginning it was not shown as I wanted. The team also explain to me very carefully. I also had other requirements such as compatibility with the other app and dev Nguyen Van Dong helped me resolve it well too. All I need to do is to explain my request and tech experts helped me well. June was supportive and she deserves big praise for her support. The tech experts Phong and Dong solved every issue well nearly quickly and accurately and so they were really good at it. Highly recommend this app for anyone to try. If you have any issues, don't hesitate to contact them and they are willing to support you as soon as possible. Thank you guys, and I will reach you again if I may have other requirements!

AGP Vectorial
Romania
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 13 gennaio 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

16 febbraio 2022

Great service!! We had some code compatibility issues. As a technical guy, Nguyen Minh Dang sorted and fixed each and every issue efficiently & quickly. Then the Support agent Jonas is quite cool and very patience in answering my questions. Thank you, team!!

Balance Your Buzz
Stati Uniti
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 17 febbraio 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Data modifica: 9 maggio 2022

Thank you so much for your quick help. technical guy Nguyen Minh Dang and Jonas help me a lot understand the priority and gave me awesome service.

B2B Holistique
India
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 6 giugno 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

14 febbraio 2023

Great app. Had some set up issues but mostly due ot my error and customer service - June N was quick to not only help out but fllow up to make sure it was working properly for me after the fact.

Wander and Soul Marketplace
Canada
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 15 febbraio 2023

Thank you so much for your 5-star rating! We are so glad to hear that you had a great experience with our app and that June N was quick to help and follow up with you. We appreciate your support!

25 aprile 2023

Joy and her team went above and beyond to help us get several apps installed and offered to help with a lot of the backend stuff that I wasn't familiar with. So far the app does exactly what I need it to and if I ever have any issues I know they will be there to guide me. I highly recommend them!

Tradition Rugs
Stati Uniti
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 27 aprile 2023

Thank you so much for your five-star rating! We appreciate the kind words and are so glad that you are pleased with the app and our agents were able to go above and beyond to help you install several apps and offer their help with the backend stuff. We are very happy to know that the app does exactly what you need it to and we will always be here if you need any further help or guidance. Thank you again for your great review!

24 ottobre 2023

great assistance from Emma

Jingold Shop
Italia
Circa 2 mesi di utilizzo dell’app
Data modifica: 19 gennaio 2023

The application offers many possibilities. It takes time to test them all, there is a bit of information missing in the documentation which causes difficulties. That's why i would put 4-stars rating.

Fortunately the support service is very responsive. I received excellent support from Jena Nguyen and developer Nguyen Tien Hau who quickly checked my issues and answered all my questions. Thanks ! They deserve my 5-stars rating.

By combining the B2B/Wholesale Solution + B2B login/lock & hide price applications, we were able to create a great B2B platform that we will be able to evolve as it is deployed thanks to the BSS Commerce applications.

Rainette-B2B
Francia
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 3 febbraio 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!