BSS: B2B & Wholesale Solution
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Many thanks to June and dev guys Bui Thanh Phong and Nguyen Van Dong, they have been very professional. June's responses are quick and specifically, she listened to my every detailed requirement and transferred to the dev team efficiently. I have some special requirements with the custom registration form and they helped me to make the form shown correctly though at the beginning it was not shown as I wanted. The team also explain to me very carefully. I also had other requirements such as compatibility with the other app and dev Nguyen Van Dong helped me resolve it well too. All I need to do is to explain my request and tech experts helped me well. June was supportive and she deserves big praise for her support. The tech experts Phong and Dong solved every issue well nearly quickly and accurately and so they were really good at it. Highly recommend this app for anyone to try. If you have any issues, don't hesitate to contact them and they are willing to support you as soon as possible. Thank you guys, and I will reach you again if I may have other requirements!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
This app is doing exactly what I need, I really appreciate all the help from Jena Nguyen in getting me setup properly. This app is definitely allowing us to setup some special pricing, both for individual products, and for preferred customers. I have more to learn to take full advantage of all the things it will do, and I feel confident that if I get stuck, help is not far away! Thanks for all the help Jena! - Gary
Thank you so much for the five-star rating, Gary!
We are glad that this app is allowing you to setup special pricing for individual products and preferred customers. It is great to hear that you appreciate the help that our agent provided you in the setup process. We are here to help anytime you need us.
Thank you for the kind words!
LOVE this app and the customer support. One of the best!
Great service!! We had some code compatibility issues. As a technical guy, Nguyen Minh Dang sorted and fixed each and every issue efficiently & quickly. Then the Support agent Jonas is quite cool and very patience in answering my questions. Thank you, team!!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We are using a relatively old theme and were struggling to implement some modules on our own. Via chat, we consistently received fast assistance, and the developers offered to look into the issues and the app implementation themselves. This approach worked wonderfully and the app now runs flawlessly within our old theme. We are extremely satisfied, truly excellent support!
Thanks for your 5-star rating!
We are thrilled to hear that our fast assistance and proactive approach helped resolve the issues and implement the modules successfully on your old theme. We're delighted that the app is now running flawlessly.
Thank you for choosing our support service!
Thank you so much for your quick help. technical guy Nguyen Minh Dang and Jonas help me a lot understand the priority and gave me awesome service.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Great app. Had some set up issues but mostly due ot my error and customer service - June N was quick to not only help out but fllow up to make sure it was working properly for me after the fact.
Thank you so much for your 5-star rating! We are so glad to hear that you had a great experience with our app and that June N was quick to help and follow up with you. We appreciate your support!
Joy and her team went above and beyond to help us get several apps installed and offered to help with a lot of the backend stuff that I wasn't familiar with. So far the app does exactly what I need it to and if I ever have any issues I know they will be there to guide me. I highly recommend them!
Thank you so much for your five-star rating! We appreciate the kind words and are so glad that you are pleased with the app and our agents were able to go above and beyond to help you install several apps and offer their help with the backend stuff. We are very happy to know that the app does exactly what you need it to and we will always be here if you need any further help or guidance. Thank you again for your great review!
The application offers many possibilities. It takes time to test them all, there is a bit of information missing in the documentation which causes difficulties. That's why i would put 4-stars rating.
Fortunately the support service is very responsive. I received excellent support from Jena Nguyen and developer Nguyen Tien Hau who quickly checked my issues and answered all my questions. Thanks ! They deserve my 5-stars rating.
By combining the B2B/Wholesale Solution + B2B login/lock & hide price applications, we were able to create a great B2B platform that we will be able to evolve as it is deployed thanks to the BSS Commerce applications.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I really like services provided by this company
, specially there support services are appreciatable,