Recensioni (718)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
20 giugno 2023

A very useful app!
Very happy with the customer service.

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Don Fisher
Spagna
12 giorni di utilizzo dell’app
BSS Commerce ha risposto 20 giugno 2023

Thank you so much for your 5-star rating!

We really appreciate that you have found this app to be very useful and that you are pleased with our customer service. Thank you for your kind support!

16 novembre 2021

Thanks, app support is very supportive.thanks again for help, would have scored lower if i was able to. It has been a constant headache in trying to get my paperwork and any assistance for that matter.

B2B My Treasure Hunts
Paesi Bassi
12 giorni di utilizzo dell’app
BSS Commerce ha risposto 18 novembre 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Data modifica: 4 gennaio 2022

app works very good and the customer service is outstanding. they replied within minutes and are very helpful to solve any issues we had when setting it up. specially the guys Jonas Nguyen and Hoa Duong were very helpful

GO PRIMAL
Austria
12 giorni di utilizzo dell’app
BSS Commerce ha risposto 6 gennaio 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

14 giugno 2021

Super useful app, but most of all, top class support! Really efficient and prompt to solve my issues! Higly recommended!

Sicilyaddict
Italia
12 giorni di utilizzo dell’app
30 ottobre 2021

The support is amazing, Emma helps me in all the processes, The functions didn't work for me. Overall, the app works fine. Thanks

Nuna Sales Co.
Stati Uniti
12 giorni di utilizzo dell’app
BSS Commerce ha risposto 2 novembre 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

7 marzo 2023

Did exactly what we wanted for wholesale customer and displaying prices as inc/ex VAT which other apps we tried did not do.

Setting up which products I wanted to included as wholesale was very easy but when it came to displaying VAT I needed some assistance, I contacted customer service via live chat and June was extremely helpful, as well as developer Cuong Nguyen Quoc. They even worked late to assist us as we are in different timezones. Would definitely recommend.

Refill Station
Regno Unito
11 giorni di utilizzo dell’app
BSS Commerce ha risposto 9 marzo 2023

Thank you so much for your 5 star rating! We really appreciate your kind words, especially about our helpful customer service and our developer Cuong Nguyen Quoc. We appreciate a lot for your feedback and will try our best to make sure our customers are satisfied. Thank you for your support!

21 febbraio 2023

App support was super great! Jena Nguyen, dev Tran Duc And and Pham Dinh Hai went above and beyond to implement what we needed for our store. Our theme didn't support a few things in the app but Jena and her team were able to find the the problem and gave us some options on how we wanted to proceed. They were able to make the needed adjustments our store needed in a timely manner without any problems. Would definitely recommend this app for any wholesale solutions!

Trixxi Wholesale
Stati Uniti
10 giorni di utilizzo dell’app
BSS Commerce ha risposto 23 febbraio 2023

Thank you for the 5 star rating! We are very grateful for your kind words about our support team Jena Nguyen, Tran Duc, and Pham Dinh Hai. We are so pleased that they were able to meet your needs in a timely manner and provide you with the solutions that you needed. We appreciate your support and look forward to helping you in the future!

9 maggio 2023

We encountered some problems after installation, and the technicians helped us solve them responsibly. The customer service is also very patient to answer my questions, and will give timely feedback to the questions. I have searched several B2B apps, and I am quite satisfied with the functions of this app, and the direct online communication really improves the efficiency

ZOSI Technology Co., Ltd.
Cina
10 giorni di utilizzo dell’app
BSS Commerce ha risposto 10 maggio 2023

Thank you so much for your five-star rating! We appreciate you taking the time to search for a B2B app and that you found the features and functionality, as well as the direct online communication, useful and efficient. We appreciate your support!

8 luglio 2021

Great service from Stephanie. quick response and very patience, always try very hard to solve problems. Recommend this app.

Yep Plaza
Australia
10 giorni di utilizzo dell’app
BSS Commerce ha risposto 24 agosto 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

Data modifica: 23 marzo 2023

I recently added the app to my store and needed assistance getting it to work properly. Many thanks to Emma C and Hoang Van Luan, the tech. I submitted a support ticket, and I received an immediate response!

They both made certain that all of the features required for my website were installed and functioning properly. I created a Price List per Customer, and Emma was a huge help with the initial setup. The tech guy assisted in the installation of custom prices on all pages, including a Wishlist page rendered by a third-party app. This is useful if you have products that are only available to certain customers, such as wholesale versus regular.

Many additional features, such as the shipping rate, I intend to use in the future. I can exclude clients with business courier accounts from shipping fees so that I can charge the appropriate amount to customers with business courier accounts. Overall, both the app and the assistance I received from Emma and Hoang Van Luan were excellent. I'm not sure where I'd be if it weren't for them! Excellent overall experience.

Fry Fresh Edible Oils
Regno Unito
10 giorni di utilizzo dell’app
BSS Commerce ha risposto 17 marzo 2023

Thank you so much for your 5-star rating! We are so pleased that your experience with our customer service was excellent and that our agent assisted you with your initial setup. We appreciate your feedback and are glad that everything is functioning properly now. |