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We are very happy with the app so far. Joy and Hoang Van Luan especially were a great help in supporting us during the set-up process and went far and beyond anything we could have expected. On the websites that I have so far managed, I have installed this program. I had a hard time handling issues, so I got in touch with the support staff, and Joy was a supporter who helped me amazingly. The whole team fixed all issues that I reported, from the VAT box, the custom price function to the order note. Every time I contacted them they all supported me well without any hesitation and tried to fullfill my requirement. The app nearly meets our own fulfillment and I have no doubt about that. Especially, Joy is one of the very helpful, friendly, and wonderful agent I have worked with. She really has made my day and I feel so so happy about what she has done to me. I also want to thank the dev Hoang Van Luan, a special tech expert, a master in solving everything and even set up the function for me to run smoothly at my site. I have no more words to say but just want to be thankful for everything for solving my problem quickly. Everytime I report the issue, they nearly fix it just within a day. Now that everything on my store is in order, maybe it will allow customers to order products efficiently so that we can boost sales. Thank you very much to Joy and the support staff once more! Amazing software!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
The B2B Wholesale app is working great for our needs so far. The initial issues we had with installation were promptly solved by Josephine and her team. Thanks for all the help! We will reach out if we need some more assistance.
One of the best supports I have ever talked to.
Clear information
Screenshots
Screen recordings
Meetings
explaining
Thanks Jennie!
We are extremely grateful for your 5-star rating and kind words!
We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable!
Thank you very much!
Great app that works well for us for customer account approvals. We requested a few customizations and Annie, Duong, Tri and Leorio were able to get everything done in under an hour. Highly recommended.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Great app to setup a complete B2B solution.
There is some ajustments to make but the support team is great, very nice and reply quickly.
Thanks to Josephine Dao and the dev guys Vu Phi Hung, Nguyen Dinh Khanh, Nguyen Minh Dang.
Great and quick service support,The app is easy to use and offerers some great features,really satisfied and highly recommend
Thank you so much for your 5 star rating! We're pleased to know that you were satisfied with our great and quick customer service and that the app is easy to use and offers great features. Thanks a lot for highly recommending us and appreciate your kind words.
B2B Wholesale is a really fantastic app for all sites that want to implement a powerful B2B wholesale solution.
We can customize the prices according to the customers, multicurrencies, dual display prices and especially the possibility to edit the forms with a VAT number control for Europe with VIES.
The support is responsive and always tries to develop solutions to help us in our work.
Thanks to Emma and technicians team for your help and support.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Your support is great, friendly and quick to communicate with Emma. Good work.
Installation of the app was easy, in the test phase I was able to test all functions. I was able to set everything up easily with the help of the help and instructions. The package covers many business solutions and works perfectly. Then I had requests, which were fulfilled in the test phase, quickly and professionally. The programming was expanded quickly, and I suggested even more advanced features, it will be solved soon :)
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Très bon support qui a été très réactif pour corriger des soucis d'affichage liés à l'utilisation du module. Dommage néanmoins qu'on ne puisse pas choisir d'afficher les prix en HT même avec l'abonnement le plus élevé. Cela nous aurait permis de répondre à 100% à notre besoin.
Thanks for giving us a chance to help you and we are happy that the app works smoothly now.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Being new to Shopify (coming from Magento), BSS was a name I recognised - I decided to go with their Wholesale solution because it ticked all the boxes that their Magento equivalent did. There were a few issues (mainly with me) but they were always happy to assist and did so very fast. Would recommend this to ANYONE looking to have a retail/wholesale combo store (We're UK based and it works perfect with IOSS)
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!