B2B Wholesale Solution by BSS , 699 recensioni
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In base alla valutazione
I reached out with an issue about location of the registration form. Very responsive customer service.
Thank you very much for the excellent 5-star rating!
We are delighted to hear that our customer service was very responsive to your issue about the location of the registration form. We value your opinion highly and appreciate your support.
BSS Commerce made an app with plenty of useful functionality for B2B eCommerce. Our first support request was answered quickly and the issue was resolved just as quickly and thoroughly.
Thank you so much for your 5-star rating and positive feedback!
We are delighted to hear that our app provided you with plenty of useful functionality and that the support request was answered quickly and the issue resolved thoroughly.
We are so glad that we were able to help!
Excellent customer service and help solve the problem very quickly. They also helped do custom configurations.
Thank you so much for taking the time to provide us with your 5 star rating. We truly appreciate your compliments on our excellent customer service and speedy problem resolution. We are also glad that we were able to help you customize configurations. Thank you again!
So far it's been a pleasure working with this team. Very responsive. Quick to act and so helpful. Can't ask for much more.
Thank you so much for believing our app and our team.
Hope everything works well now and please enjoy our app.
We are all ears if you need more support. Cheers!
The app is really good and comprehensive. We are very happy to have integrated it. Minh Tri and Jonas helped us with the technical integration: friendly, effective and fast. This is how customer support must be. I wish the company all the best and look forward to the further development of the app!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
One of the worst experience here! The support is the worst, after 7 days waiting to get the app installed by the team they say that is not possible. Waste of time. I absolutely don't recommend!
Dear,
It's Steph from the team.
Firstly, please accept our apology for your experience. Our team tries the best to find a solution and it takes more time than expected because your prices are affected by another 3rd-party app and we need some time to look into how it works.
Truly, we never want to make a careless fix without considering all possible problems.
Hope you can sympathy with us!
We have been looking around for a while to get a comprehensive B2B app and I've to say that this one from BSS Commerce really has a lot to offer and, even more important, the level of support we had during the onboarding and testing phase from Annie , the technical colleagues Duong Hoa, Minh Dang, Dinh Khanh, Leorio and their Business Analyst Riley was superlative. The app offers a lot of functionalities that could be deeply adapted to our wholesaler needs, especially thanks to the developer team that promptly addressed all our concerns and questions and was always ready to adapt our theme code or propose alternative solutions.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
This app is the perfect solution if you want to utilize B2B functions but don't have the sales to justify upgrading to Shopify Plus. Jennie and Nguyen Tien Hau have provided great support in setting up our system and making some small customizations to our theme. They have been very responsive and a great help in answering all our questions.
Thank you for your 5-star rating! We're so glad to hear that our app was the perfect solution for your B2B needs, and that our agents have been such great help with setting up your system. We deeply appreciate your feedback and your support.
Best APP for B2B it works smoothly on every feature and is really what we needed for our store. The support is amazing and really reliable. Thanks a lot to Emma and Nguyễn Văn Đông for the support and setting up the code for us. -
La migliore APP per B2B funziona senza problemi su ogni funzionalità ed è davvero ciò di cui avevamo bisogno per il nostro negozio. Il supporto è davvero affidabile. Grazie mille a Emma e Nguyễn Văn Đông per il supporto e per aver impostato il codice per noi.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I would like to thank Joy and the developers Nguyen Van Duc and Mai Van Quy very much for their extraordinary work, their always detailed and professional response, their quick response and support during the installation of the application.
They immediately understood our expectations and helped us to customize the application according to our store and our requests.
We are in GMT+7 and we never had to wait more than a few minutes or a few hours to get a response from the team.
I really appreciated the exchanges with them, as well as the proposed solutions and the immediate updates.
The application itself does its job well and has all the features we were looking for. I am happy to recommend BSS Commerce to other Shopify stores looking to set up a wholesale business.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!