Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
18 gennaio 2022

Bonjour,
J'ai installé l'application il y a déjà quelques mois. Le support technique est disponible pour me guider dans l'installation et le paramétrage de l'application. Encore aujourd'hui, Jonas et Hoa Duong m'ont accompagné dans la mise en place des options, un grand merci pour leur professionnalisme.
Aurélie

INEX HOME
Francia
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 18 gennaio 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Data modifica: 10 marzo 2023

Pricing rules not available at variant level. App can not increment or decrement the prices of variant skus independently, they are all tie up with parent.

Alabama Wholesale Socks
Stati Uniti
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 26 febbraio 2023

Hi there, so sorry for the bad experience that you were facing.

However, we have double-checked carefully with our team and it seemed like you have been using another app to setup your sale price which might have affected your Buy It Now button. Also, when customers haven't logged-in, we couldn't see any Buy It Now button. In this case, may we please know if you are using Buy Now button from another app or it's from the theme default or you guys have customized it?

Regarding the CP is not available at variant level, we are really sorry for this. However, this is a huge function which would require quite many resources to search and deal with. And currently, our team is still researching to seek for a proper solution to update this feature. At the same time, Joy will continue support you our best with your case.

Many thanks for your understanding!

22 giugno 2022

BSS's B2B wholesale solution is fantastic, and I highly suggest it. The support is really amazing – Josephine- the one who supports me is really nice. I’m not going into detail regarding the BSS B2B wholesale solution because it has so many integration options. My advice is to just try contacting Josephine's help. Josephine was quite helpful in assisting me in finding solutions. She is incredibly efficient and exact in her work, as well as helpful and patient. The technician guy Nguyen Van Dong has fixed the issues really well and the complete customizing procedure took only a few days. My heartfelt gratitude goes out to Josephine and Nguyen Van Dong.

KrkcWholesale
Cina
3 giorni di utilizzo dell’app
13 luglio 2022

Josephine and Trinh Viet Anh did a great job of getting our store configured and working properly. They were quick to respond and did a great job all around.

Creative Sports
Stati Uniti
2 mesi di utilizzo dell’app
15 marzo 2023

Thank you Emma for your support ! Your answer and indeas were accurate, meaningful and fast ! Happy to work with you

omerjmc
Francia
2 giorni di utilizzo dell’app
BSS Commerce ha risposto 17 marzo 2023

Thank you so much for your 5-star rating! Your constructive feedback and positive response are invaluable to our team. It is always a pleasure to have the chance to work with you.

15 aprile 2023

We look forward to customer service getting back to us so we can resolve the issue of being billed for months with no true usage because of setup issues and nothing but run-around, back-and-forth emails. I have even written them Whats App with no resolution. They tell me to use their knowledge base while on their most expensive plan, estimated to spend $1200.00 a year. We have been paying for months with no resolution. This company's customer service has not impressed us thus far, even if the tech is present.

Budzburn
Stati Uniti
2 mesi di utilizzo dell’app
1 luglio 2021

Stephanie is very helpful. This app is great! I have tried many apps but this app is simple and does what I want.

lwcollectionb2b
Paesi Bassi
1 giorno di utilizzo dell’app
BSS Commerce ha risposto 24 agosto 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

26 aprile 2023

does what it says and support is fast, professional and efficient. Will be looking at their other apps

Goodie Pantry
RAS di Hong Kong
Circa 24 ore di utilizzo dell’app
BSS Commerce ha risposto 27 aprile 2023

Thank you very much for your wonderful 5-star rating. We are thrilled to hear you had a great experience with our product. We are pleased it does what it says and that you found the support fast, professional and efficient. We truly appreciate your positive feedback. Thank you for your support.

Data modifica: 27 ottobre 2021

Très bon support qui a été très réactif pour corriger des soucis d'affichage liés à l'utilisation du module. Dommage néanmoins qu'on ne puisse pas choisir d'afficher les prix en HT même avec l'abonnement le plus élevé. Cela nous aurait permis de répondre à 100% à notre besoin.

Biscuit d'Ys
Francia
26 giorni di utilizzo dell’app
BSS Commerce ha risposto 2 novembre 2021

Thanks for giving us a chance to help you and we are happy that the app works smoothly now.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

18 aprile 2023

Great and quick service support,The app is easy to use and offerers some great features,really satisfied and highly recommend

Olafuslife
Cina
Circa 22 ore di utilizzo dell’app
BSS Commerce ha risposto 19 aprile 2023

Thank you so much for your 5 star rating! We're pleased to know that you were satisfied with our great and quick customer service and that the app is easy to use and offers great features. Thanks a lot for highly recommending us and appreciate your kind words.