Recensioni (857)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
23 agosto 2024

Good app, not a 5/5 as things could always be improved but overal it's working. A bit too expensive in my opinion though.
Good customer service.

Amalys B2B
Belgio
Oltre un anno di utilizzo dell’app
BSS Commerce ha risposto 26 agosto 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

25 settembre 2024

pros:
1) The support team talks properly to the customer
2) They understand the customer's requirement very well and then give the proper solution.
3) If any issue comes up in the tool then they try their best to resolve it.
4) Customer's query is resolved within 24 hours
5) The tool is easy to configure
6) This tool fulfills the requirements I had.

cons:
1) Customer support is not 24/7
2) There should be something to resolve customer's queries within 24 hours.

Total Liquor
Stati Uniti
1 giorno di utilizzo dell’app
BSS Commerce ha risposto 26 settembre 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

21 agosto 2024

The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.

HBM Supplies
Stati Uniti
4 mesi di utilizzo dell’app
BSS Commerce ha risposto 23 agosto 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

11 luglio 2024

App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.

Blooms out of the Box
Paesi Bassi
9 mesi di utilizzo dell’app
BSS Commerce ha risposto 15 luglio 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

21 agosto 2024

Support funktioniert gut. Jolie konnte bisher in den meisten Fällen relativ zügig helfen. Wird aber auch gebraucht, da doch einige Dinge noch speziell auf den Shop angepasst werden müssen.

Offroad Manufaktur Shop
Germania
Circa un anno di utilizzo dell’app
BSS Commerce ha risposto 23 agosto 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

3 luglio 2024

Just start to use this app but have to say that the support is quite efficient, within half an hour the issue was located and with a few hours it was already fixed. Moreover the support from Jolie was also quite helpful, she is patient and very cooperative.

JF Blossom
Paesi Bassi
17 giorni di utilizzo dell’app
BSS Commerce ha risposto 7 luglio 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

12 giugno 2024

We recommend this app. They were some compatibility issues with our custom code but the support answer and solve things pretty quick and the app does the job.
We put 4 stars because the app don't allow the uses of shopify custom codes which we needed.

Chefs' Island
Giappone
Circa 2 mesi di utilizzo dell’app
BSS Commerce ha risposto 14 giugno 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

16 maggio 2024

Just started using. Gave four stars instead of five stars because we've only been using unless than 2 weeks. However, we would not be able to process our orders without B2B. Will try to give updated review as we get more familiar with this app.

Syracuse Cultural Workers
Stati Uniti
Circa un mese di utilizzo dell’app
BSS Commerce ha risposto 20 maggio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you our best.

If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

20 maggio 2024

Service has been amazing and I have achieved exactly what I wanted however the cost is quite high. I would also note you may need to subscribe to 2 apps to get the desired outcome. I would recommend this as a BSB app it does seem to be within the same costs as others so based on service alone I can’t fault the fast response

Salt And Pepper Diamonds TM
Australia
6 giorni di utilizzo dell’app
BSS Commerce ha risposto 22 maggio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. However, leaving a 4-star means you are not fully satisfied with our app yet. Hopefully we will have more chance to assist you more and revise your experience.

If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

14 maggio 2024

Some bugs appear sometimes, but the support is always really responsive and professionnal.

La Mycosphère
Belgio
Quasi 2 anni di utilizzo dell’app
BSS Commerce ha risposto 15 maggio 2024

Thank you for your 4 star rating!

We are delighted that you appreciated our responsive and professional support despite the bugs sometimes encountered.

However, you seem not fully satisfied with our app yet so hopefully we will have more chances to assist you further to revise your experience.

If you might need any further support, don't hesitate to contact us at "support-sbc@bsscommerce.com".