BSSによるB2B卸売ソリューション

BSSによるB2B卸売ソリューション

レビュー (938)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2026年2月6日

Alena and Ruby went above and beyond when helping us integrate the app on an unsupported theme. Their development team helped edit the theme directly and carried on making updates until it met our business requirements. I'm very happy to give them a 5* review for the BSS B2B solution and the effort they put in will keep it being an integral part of our solution for a long time to come.

estarlib2b
イギリス
アプリの使用期間:約3年
2026年1月8日

BSS B2B Wholesale really helps us to develop our B2B business and allows us to set specific pricing for each customer and QB rules very easy. Their best feautre is the support and dev team, Lux and Johnny have been really helpful and assisted us implementing new features to our site.

Creatreats
スペイン
アプリの使用期間:3年弱
2026年2月4日

Super module B2B : équipe réactive, efficace et toujours disponible.
Les échanges sont fluides, les réponses rapides et les besoins bien compris.
Je le recommande sans hésiter au point que j’en ai besoin de trois modules différents.

A recommander même pour une boutique française !

Cernunos
フランス
アプリの使用期間:約1年
編集日:2026年1月27日

Wir nutzen die BSS B2B Großhandelslösung und B2B Lock und es funktioniert echt super. Wir konnten auf diese Art einen Online Shop bauen, der unseren Bedürfnissen gerecht wird. Besonders hervorzuheben ist der grandiose Support - teils sogar Antworten am Wochenende und bereits am Montag die fertige Lösung. Weiter so! :-)

Edlich & Habel
ドイツ
アプリの使用期間:11ヶ月
2025年12月3日

We've been using the app for our webshop for several years now, and we're very satisfied with it. Initially, we needed to have the support team make some specific adjustments, but Joy and her team were very helpful. B2B pricing works as it should, and we have many rules regarding this.
We recently had an update to our registration form, and it wasn't working properly. I contacted support, and Lux ​​responded immediately, and her team resolved the issue quickly.
We are very satisfied with the app and the professional and friendly support from BSS.
Keep up the good work!
Thank you, BSS.

BANDITZ
ベルギー
アプリの使用期間:2年以上
BSS Commerce B2B Suiteが返信しました 2025年12月25日

Thank you very much for sharing your experience with us 💙

We truly appreciate your long-term trust in our app and are glad to hear that it continues to meet your needs, especially with complex B2B pricing rules. It is also great to know that our support team could assist you effectively, from earlier adjustments to the recent registration form update.

Your kind words about our professional and friendly support mean a lot to us and encourage our team to keep doing our best. If you ever need any further assistance, please feel free to reach out. We are always happy to help.

2026年2月2日

I find BSS B2B well worth the money. Easy for wholesale customers to sign up, and easy to navigate in the backend.

I recommend this app for all business looking for a cost efficient way to manage wholesale accounts.

B2B CombatShop
オーストラリア
アプリの使用期間:7ヶ月
2025年12月23日

Wir nutzen die BSS B2B-Lösung in unserem Shopify-Shop mit anspruchsvoller B2B-/B2C-Preislogik und Variantenpreisen. Die App bietet dafür sehr viele Möglichkeiten.

Ein großes Dankeschön an Hill und das Entwicklerteam:
Unsere Themen rund um B2B-Preise, Variantenlogik, Produktübersicht und Produktseite wurden Schritt für Schritt analysiert und sauber gelöst – auch bei einem komplexen Theme-Setup. Die Kommunikation war freundlich, geduldig und lösungsorientiert, und Anpassungen wurden direkt im Theme umgesetzt.

Besonders positiv:
Der Support hat nicht nur „irgendwie gefixt“, sondern wirklich verstanden, wie die Preislogik fachlich korrekt sein soll, und das entsprechend umgesetzt.

Klare Empfehlung für alle, die eine professionelle B2B-Lösung für Shopify suchen – vor allem, wenn man Wert auf kompetenten und engagierten Support legt.

Vielen Dank nochmals an Hill & Team!

Velvetana
オーストリア
アプリの使用期間:9ヶ月
BSS Commerce B2B Suiteが返信しました 2025年12月25日

Vielen Dank für Ihr ausführliches und wertschätzendes Feedback.

Es freut uns sehr zu hören, dass unsere BSS B2B-Lösung Ihre komplexen B2B- und B2C-Anforderungen zuverlässig unterstützt. Besonders schätzen wir Ihre Rückmeldung, dass unser Team Ihre Preislogik fachlich verstanden und sauber umgesetzt hat. Genau das ist unser Ziel.

Vielen Dank für Ihr Vertrauen und Ihre klare Empfehlung. Sollten Sie künftig weitere Unterstützung benötigen, sind wir jederzeit gern für Sie da ❤️

2025年11月25日

Sehr gute App mit vielen Möglichkeiten. In den letzten Tagen hatte ich einige Kontakte mit dem Support, da ich gewisse Dinge anpassen bzw. optimieren wollte. Hill war stets sehr freundlich und konnte all meine Fragen innert kürzester Zeit beantworten. Jetzt läuft alles wie gewünscht. Vielen Dank!

Carpolish Shop
スイス
アプリの使用期間:2年弱
BSS Commerce B2B Suiteが返信しました 2025年12月25日

Vielen Dank für Ihr freundliches Feedback.

Es freut uns sehr zu hören, dass Sie mit der App und den vielfältigen Möglichkeiten zufrieden sind und dass unser Support Ihnen bei den Anpassungen und Optimierungen gut helfen konnte. Schön, dass nun alles wie gewünscht funktioniert. Wenn Sie weitere Unterstützung benötigen, sind wir jederzeit gern für Sie da ❤️

2026年1月6日

All very promising at first however after time you will realise this app messes with the code of your site and their developers have to constantly play with the theme code to fix issues. This is all whilst they say everything is fixed and working.

We had to build our theme again from scratch because of the code from this app broke our site. It’s as a shame because the interface is very easy to use however our whole site crashed for multiple days because of the BSS code.

We used this app for customer discounts, alongside other apps for different features.

Everything worked great however one weekend around two months ago the whole website stopped loading.

They then said repeatedly over a couple of weeks that everything was fixed when it wasn’t (each time I provided screenshots and videos to prove the site was still broken).

We can no longer use the first theme this app was installed on as it doesn’t load and they couldn’t fix the problem even though their app caused it….

They eventually found a cause which was the BSS app clashing with code from another app. This wasn’t an issue for some time until randomly they started clashing.

Once the site was back live, the discounts stopped showing in customer pages and only in the checkout. They kept repeatedly saying this issue was fixed when it wasn’t.

There was then another issue not related to another app that stopped the site from loading which they fixed by changing more core theme code.

When I asked them to remove all code, they told me they had, when they hadn’t…. I had to ask multiple times and provide screenshots to prove their code was still in our site.

This app is too risky to use. Look at other one star reviews and you’ll see similar issues. They ask you to write a nice review straight away before things go wrong..

Lyon Sport B2B
イギリス
アプリの使用期間:6ヶ月
BSS Commerce B2B Suiteが返信しました 2026年1月7日

Hi dear,

This is Kathy, Customer Support Leader from BSS Commerce.

Thank you for taking the time to share such detailed feedback. We truly appreciate the openness of your review and understand how frustrating this experience must have been for you.

First and foremost, we are sincerely sorry for the disruption your business faced. Any issue affecting a live store can be stressful, and this is certainly not the experience we want for any merchant using our app.

After a careful and in-depth investigation, we found that the challenges occurred within a highly complex technical environment. The app had been functioning correctly for your store for a significant period of time, and the issues began to appear later as the store setup evolved. Changes in theme structure and the introduction of additional apps created interactions that were difficult to anticipate and required deeper investigation.

In this situation, the app’s core pricing logic continued to operate as designed. However, limitations related to Shopify themes and overlapping modifications from third-party apps affected how pricing was rendered on the storefront. Throughout this time, our team remained dedicated and worked continuously to analyze the situation and provide solutions, even though the outcome did not fully meet your expectations.

We acknowledge that the overall experience did not meet your expectations. Your feedback has been carefully reviewed and has helped guide updates not only to the product itself, but also to how our support team communicates and follows up with merchants in similar situations.

We have now released a newer version of the app, which is designed not only to run more stably but also to better handle cases like the one you experienced.

We truly appreciate the time you spent working with our support team and sharing your experience in such detail. We have also reached out to you directly via email, as we sincerely hope to have the opportunity to clarify everything further and, if possible, continue the conversation in a more positive and transparent way.

Thank you again for your feedback and for helping us improve ❤️

2026年1月19日

If you're looking for b2b app then BSS B2B is a great app as they fulfil all the area that we actually wanted and even they do customization as per the suggest which is most interesting part. their customer support is awesome as well.

Monteed
イギリス
アプリの使用期間:4ヶ月