レビュー (811)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2023年3月7日

This app has been great at helping our wholesale business operate online. It is so easy to use and the support team is amazing. They are so helpful and always quick to respond!
We worked with June Nguyen who went above and beyond to sort out all of our issues, more than once! The devs are amazing as well, they helped install the app properly into our custom theme. Thank you dev Anh Trinh Viet and Phong Bui Thanh who have done amazing work on our theme. Any B2B online store would benefit with this app! 10/10

Counterpoint Music
カナダ
アプリの使用期間:約2年
BSS Commerceが返信しました 2023年3月9日

Thank you for your wonderful 5-star rating and glowing review! We appreciate your kind words about our app and feel truly fortunate to have such a trusting customer. We are glad that June Nguyen and our dev team, Anh Trinh Viet and Phong Bui Thanh, have exceeded your expectations and made the installation of our app smooth and seamless. We are so pleased that you feel that any B2B online store would benefit from our app. Thank you once again for taking the time to leave your valuable opinion!

編集日:2024年3月19日

We use this app to help our wholesale customers have a seamless experience with price breaks and custom pricing. We also use the custom registration form, and the auto-tag rules. The app has a ton of flexibility and customizations, so I am planning to use it in more ways in the future. There were several spaces where the app and the new theme we had installed were not working properly together. Emma C. and her team were diligent and extremely responsive in helping us fix all of the errors. Not only were they responsive and diligent, but they worked with us in a way that invited questions and made sure that they were really understanding our needs. The customer service was top-notch.

Provisions Co-op Wholesale
アメリカ合衆国
アプリの使用期間:約2年
BSS Commerceが返信しました 2022年4月13日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年10月4日

Nice helpful customer service, recommend!

PAIKKA B2B
フィンランド
アプリの使用期間:約2年
編集日:2022年9月30日

This app is amazing and has so many features included - the support team are super helpful and get back to you very quickly. Josephine has been great and was able to assist us with making some changes to our sign up form, her communication was very prompt and the changes were made exactly how we wanted thanks to Nguyen Van Dong. I would recommend this app to everyone!

JEWELLERY DROPSHIP
イギリス
アプリの使用期間:2年弱
2022年6月23日

The app has a lot of great features and functions that are needed or basics for your B2B business. We are currently setting up the website and the app itself and the whole team of BSS is super helpful, friendly and fast. So far any issue or even little customisations have been done and solved. Super happy so far and and can't wait to finish the last bits to see the final result. Also a shout out to Jonas that is in daily contact with me during the last weeks to set up everything and help me fix problems together with the technical team doing even small customisation (especially Cuong NVM, Nguyen Dinh Khanh, Nguyen Minh Dang) - thanks guys!

Dudes Factory B2B
ドイツ
アプリの使用期間:2年弱
2024年2月28日

The app works well, and the developers behind it are even better. They have great communication and top-notch support. They are quick and timely with their responses and do everything they can to make sure I feel taken care of as their customer. I look forward to working with them in the future.

LEAN Hydration™
アメリカ合衆国
アプリの使用期間:5ヶ月
編集日:2021年8月25日

Nice and useful app, but it has a few conflicts with some themes, works well nevertheless.
Support by Steph is great.

RDM Distribuidora
メキシコ
アプリの使用期間:2年弱
BSS Commerceが返信しました 2021年8月26日

Thank you so much for your words and for your patience with the fix.

Feel free to contact me when you need further support. I'm all ears.

Best,

Steph.

2023年1月18日

The app is great if you're looking for a pretty straightforward B2B solution for a small business. We used it to set wholesale pricing for logged-in customers and all of this in the backend is pretty easy to set up. I recommend reading through the user guide first to familiarise yourself with how it works.
The best part of the app though:
As I had a very customised theme, I did need the help of the support team for a number of things and they were AMAZING!!! Joy and Dao Van Phu were beyond helpful. I had a lot of tricky requests and they were able to solve them but also provide clear instructions so I could make edits in the future if I need to update the theme. Always responding so quickly. They are my heros!!

Folk Kombucha
デンマーク
アプリの使用期間:2年弱
BSS Commerceが返信しました 2023年2月3日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2022年12月15日

The customer support is fast and express, had some issues in implementing the app into my theme and had these fixes immediately after contacting support, Have to say special thanks to Dev Anh Tran Duc and June from the support they have been very nice and helpful to help me fix my problems

Acuslat
アメリカ合衆国
アプリの使用期間:2年弱
BSS Commerceが返信しました 2022年12月27日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

編集日:2022年3月2日

After a lot of research landed on this app to offer B2B sales on shopify. So far great experience, there is quite a bit of installation to be done but when it doesn't go right, support team steps up and solves every issue very quickly, very thankful to Emma for her help!

INUA
ベルギー
アプリの使用期間:2年弱
BSS Commerceが返信しました 2022年3月3日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!