BSS: B2B/Wholesale Solution , 681件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年2月28日

The app works well, and the developers behind it are even better. They have great communication and top-notch support. They are quick and timely with their responses and do everything they can to make sure I feel taken care of as their customer. I look forward to working with them in the future.

LEAN Hydration™
アメリカ合衆国
アプリの使用期間:5ヶ月
2024年1月28日

We have found the B2B Wholesale Solution an excellent add-on to give our site the extra functionality we required.

Whenever we have had queries the BSS team have been very responsive and effective at dealing them.

Highly recommend the team and app.

Luxury Skincare Brands
イギリス
アプリの使用期間:2年以上
2024年4月24日

Great customer service. They make sure the app is installed correctly and help you with customization as well. Emma C. In particular was very helpful and made sure all my concerns and questions were addressed.

Decorative Resources
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年4月14日

BSS's support team have been fantastic with assisting me with setting up their app integration with our Shopify store. The installation of some features is a bit tricky and they quickly fixed issues that came up when I tried to install myself.

Definitely recommend them for their quick responsiveness and great attitude.

Evnex
ニュージーランド
アプリの使用期間:19日
2024年3月19日

A lot of time was put into our wishes which we really appreciated, the result was as desired. Thanks Emma!

Palais Sustainable Luxury
オランダ
アプリの使用期間:4ヶ月
BSS Commerceが返信しました 2024年3月22日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2024年3月18日

Top support.
We noticed a problem and it was quickly taken over and neatly resolved.
Very friendly manner and wise. Highly recommended.

swisscharge.ch
スイス
アプリの使用期間:約2年
BSS Commerceが返信しました 2024年3月25日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2024年1月17日

Not the first time using the support from B2B/Wholesale Solution and everything always goes smooth and easy. The problem is always fix and it done very quickly even with the time zone different.

Jean Julien
カナダ
アプリの使用期間:約1年
BSS Commerceが返信しました 2024年1月21日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2024年1月29日

I can't say enough positive things about my experience with the BSS:B2B/Wholesale Solution app and the incredible support team behind it, led by the exceptional agent, Emma.

From the very beginning, Emma made it clear that my satisfaction was her top priority. She went above and beyond to meet with me numerous times, always being incredibly responsive and impressively fast in addressing my concerns and requests. Emma's dedication to ensuring that my customization needs were met was truly remarkable. She was responsive in the chat when I had an urgent problem and gave me the right advise to solve it.

But it doesn't stop there; the wholesale app itself is a powerhouse of features. It's incredibly rich in functionality and works flawlessly. It's clear that the developers put a lot of thought and effort into creating a tool that is both user-friendly and highly effective for managing wholesale customers. This app has streamlined my wholesale operations, making my business run smoother than ever before.

What truly sets this company apart, however, is their fantastic team. Beyond Emma, every interaction with their support staff has been outstanding. They make it easy to schedule support calls and are always ready to help. I appreciate that we can even meet in a share screen format, making it easier to troubleshoot and ensure that I'm getting the most out of the app.

In conclusion, I can't recommend this BSS wholesale app and their amazing team enough. Five stars are well-deserved for their outstanding service, feature-rich app, and unwavering commitment to their customers' success. Emma and her team have not only met but exceeded my expectations, and I'm grateful to have them as a part of my business journey.

Prabhuji's Gifts
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年4月10日

App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.

Glassola Tools
カナダ
アプリの使用期間:6ヶ月
2024年2月3日

Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.

Ex Machina Supplements & Nutrition, LLC
アメリカ合衆国
アプリの使用期間:3ヶ月