レビュー (854)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2022年9月30日

This app is amazing and has so many features included - the support team are super helpful and get back to you very quickly. Josephine has been great and was able to assist us with making some changes to our sign up form, her communication was very prompt and the changes were made exactly how we wanted thanks to Nguyen Van Dong. I would recommend this app to everyone!

JEWELLERY DROPSHIP
イギリス
アプリの使用期間:2年弱
2022年6月23日

The app has a lot of great features and functions that are needed or basics for your B2B business. We are currently setting up the website and the app itself and the whole team of BSS is super helpful, friendly and fast. So far any issue or even little customisations have been done and solved. Super happy so far and and can't wait to finish the last bits to see the final result. Also a shout out to Jonas that is in daily contact with me during the last weeks to set up everything and help me fix problems together with the technical team doing even small customisation (especially Cuong NVM, Nguyen Dinh Khanh, Nguyen Minh Dang) - thanks guys!

Dudes Factory B2B
ドイツ
アプリの使用期間:2年弱
編集日:2021年8月25日

Nice and useful app, but it has a few conflicts with some themes, works well nevertheless.
Support by Steph is great.

RDM Distribuidora
メキシコ
アプリの使用期間:2年弱
BSS Commerceが返信しました 2021年8月26日

Thank you so much for your words and for your patience with the fix.

Feel free to contact me when you need further support. I'm all ears.

Best,

Steph.

2023年1月18日

The app is great if you're looking for a pretty straightforward B2B solution for a small business. We used it to set wholesale pricing for logged-in customers and all of this in the backend is pretty easy to set up. I recommend reading through the user guide first to familiarise yourself with how it works.
The best part of the app though:
As I had a very customised theme, I did need the help of the support team for a number of things and they were AMAZING!!! Joy and Dao Van Phu were beyond helpful. I had a lot of tricky requests and they were able to solve them but also provide clear instructions so I could make edits in the future if I need to update the theme. Always responding so quickly. They are my heros!!

Folk Kombucha
デンマーク
アプリの使用期間:2年弱
BSS Commerceが返信しました 2023年2月3日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2022年12月15日

The customer support is fast and express, had some issues in implementing the app into my theme and had these fixes immediately after contacting support, Have to say special thanks to Dev Anh Tran Duc and June from the support they have been very nice and helpful to help me fix my problems

Acuslat
アメリカ合衆国
アプリの使用期間:2年弱
BSS Commerceが返信しました 2022年12月27日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

編集日:2022年3月2日

After a lot of research landed on this app to offer B2B sales on shopify. So far great experience, there is quite a bit of installation to be done but when it doesn't go right, support team steps up and solves every issue very quickly, very thankful to Emma for her help!

INUA
ベルギー
アプリの使用期間:2年弱
BSS Commerceが返信しました 2022年3月3日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年6月17日

The B2B wholesale solution from BSS works great and I highly recommend it. However, the integration support and Emma in particular is outstanding. BSS B2B wholesale solution offers so many integration options that I don't want to go into details about the app here. My recommendation is to just try and contact Emma's integration support. Emma supported me in finding solutions in an absolutely perfect way. She works extremely quickly and precisely, is very helpful and patient. Together with the technician and expert Cuongnvm, new solutions were implemented within hours and the entire customizing process took no longer than a few days. My very special thanks to Emma and Cuongnvm. I'm a business owner and not a software integration specialist. As I started the test period I mentioned that there are a lot of details to customize and I didn't have answers for all customizing needs. Emma patiently supported me. I learned quickly through the transparency and precision of Emma Information. Customizing support by Emma also means to get an intensive training. I have never received such extraordinary support.
In some issues, more complex technical adaptations were necessary, which were coordinated extremely quickly and competently between Emma and Cuongnvm from the technical team. This worked perfectly and delightful. So many thanks to both. I am very happy with our B2B & B2C Integration that works perfectly an highly recommend it.

Felslindenhof Naturprodukte
オーストリア
アプリの使用期間:2年弱
2022年3月15日

The customer service for this app is amazing. They helped me develop my website to aid in the usage of their app. The experience working with them and customizing the app for my company was very high quality. Their customer service rep. Annie is a true gem.

Ko-ken USA
アメリカ合衆国
アプリの使用期間:2年弱
BSS Commerceが返信しました 2022年3月21日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年3月27日

I am thrilled to share my wonderful experience with the B2B Wholesale Solution app on Shopify. As an entrepreneur running an online business, it is crucial for me to have reliable and efficient tools to support my operations. B2B Wholesale Solution has been instrumental in streamlining my wholesale transactions and making my business more profitable.

Recently, I encountered a few issues with the app, which had the potential to disrupt my business. However, the customer support team at B2B Wholesale Solution went above and beyond to ensure a seamless resolution of my problems. Their attentiveness and dedication to customer satisfaction are truly commendable.

From the moment I reached out to their customer support, I was treated with respect and professionalism. The team was quick to respond to my queries and concerns, assuring me that they would resolve the issue in no time. It was evident that they valued my business and took my concerns seriously.

I must specifically mention Emma from customer support, who was my primary point of contact throughout this process. She was incredibly patient and attentive, making sure that all my concerns were addressed. Emma's communication skills and problem-solving abilities were exceptional, as she actively listened to my issues and provided clear and concise instructions on how to resolve them.

Furthermore, I'd like to express my gratitude to the two technicians, Nguyen Tien Hau and Nguyen Minh Cuong, who worked tirelessly to identify and fix the problems I was experiencing. Their technical expertise, dedication, and commitment to finding a solution were truly impressive. Not only did they successfully resolve the issues, but they also took the time to explain the cause of the problems and provided helpful advice on preventing similar issues in the future.

The combined efforts of Emma, Nguyen Tien Hau, and Nguyen Minh Cuong made my experience with B2B Wholesale Solution's customer support truly remarkable. Their teamwork and proactive approach instilled confidence in me that I had chosen the right app for my business needs.

In conclusion, I cannot recommend B2B Wholesale Solution highly enough, especially for business owners looking to enhance their wholesale operations on Shopify. The app itself is user-friendly and efficient, and the customer support team is second to none. The outstanding service I received from Emma, Nguyen Tien Hau, and Nguyen Minh Cuong has made me a loyal customer and a strong advocate for the B2B Wholesale Solution app.

If you're in search of an exceptional wholesale solution for your Shopify store, look no further than B2B Wholesale Solution. You'll not only enjoy the benefits of a robust and reliable app, but you'll also have the peace of mind knowing that their top-notch customer support team is always ready to help you succeed.

TYPE S Touring Items
アメリカ合衆国
アプリの使用期間:2年弱
BSS Commerceが返信しました 2023年3月29日

Thank you so much for taking the time to leave a 5-star rating for B2B Wholesale Solution! We appreciate your kind words and are delighted that our app and customer support team exceeded your expectations. We truly value your business and are thrilled to have you as a loyal customer. Thank you again!

2023年3月16日

Excellent service Emma and Lê Trung Đông was amazing, helped getting the plugin to work, and did it fast and professional

Odex Denmark
デンマーク
アプリの使用期間:2年弱
BSS Commerceが返信しました 2023年3月17日

Thank you so much for your kind words! We're very pleased to hear that our agents have provided you with such excellent service. We're glad we could help you get the plugin working quickly and professionally. |