レビュー (854)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2022年2月16日

ユーザー別の価格を実現できる方法がなく、Plusプランにしたとしても現状APIがないようで、ユーザー別価格の自動化がマスト要件でしたので大変助かりました。開発ストアでは無料なのも良心的だと思います。サポートのEmmaと技術者のMinh DangとHoa Anh Duongはいつも問い合わせに迅速に対応してくれます。

yp-ec-ph2-proto
日本
アプリの使用期間:1年以上
BSS Commerceが返信しました 2022年2月17日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

編集日:2022年11月13日

I am very grateful to Joy and developer Nguyen Van Duc.
Their support is very correct, fast and professional. Thanks to this support I can use the app with confidence.
Joy's answers are fast and excellent.

yamatoprotec-test
日本
アプリの使用期間:1年以上
2023年5月10日

If you are looking for an application that offers exceptional features and functionality, as well as outstanding customer service, B2B Solution is the place to go. Regardless of the type of request, the support prompt response and resolution has always been outstanding. It is without a doubt a great support.

ICR Shop
ドイツ
アプリの使用期間:1年以上
BSS Commerceが返信しました 2023年5月10日

Thank you so much for your 5-star rating! We are thrilled that you have had such a great experience with B2B Solution and appreciate your kind words about our features, functionality, and customer service. We take great pride in providing exceptional support and are grateful for your feedback!

編集日:2022年10月17日

The support from Joy and Vu Phi Hung were stellar!! They're definitely a very supportive, winning team! They were super fast to answer my questions and come up with solutions to the issues raised. Joy and Vu Phi Hung thank you for the great customer service.

Purpos
アメリカ合衆国
アプリの使用期間:1年以上
BSS Commerceが返信しました 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2022年12月15日

Joy Nguyen and Hoang Van Luan and Nguyen Van Dong have been just amazing. We had problem of compatibilities between apps around the website but they solved everything super quick and in a super professional way.

we will thank you both very much

Fedua Professional
イタリア
アプリの使用期間:1年以上
BSS Commerceが返信しました 2022年12月27日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2022年7月12日

My team and I stay in constant contact with BSS support. It is above top notch. They not only fix your problem but reach out after a few days to see how things are going, test things, and implement specific solutions fast. I don't have enough good things to say about Nguyen Dinh Khanh, Hoa Xuan Duong, Vu Phi Hung and Jonas. Terrific team of people.

Hps1source
アメリカ合衆国
アプリの使用期間:1年以上
編集日:2023年3月23日

I recently added the app to my store and needed assistance getting it to work properly. Many thanks to Emma C and Hoang Van Luan, the tech. I submitted a support ticket, and I received an immediate response!

They both made certain that all of the features required for my website were installed and functioning properly. I created a Price List per Customer, and Emma was a huge help with the initial setup. The tech guy assisted in the installation of custom prices on all pages, including a Wishlist page rendered by a third-party app. This is useful if you have products that are only available to certain customers, such as wholesale versus regular.

Many additional features, such as the shipping rate, I intend to use in the future. I can exclude clients with business courier accounts from shipping fees so that I can charge the appropriate amount to customers with business courier accounts. Overall, both the app and the assistance I received from Emma and Hoang Van Luan were excellent. I'm not sure where I'd be if it weren't for them! Excellent overall experience.

Fry Fresh Edible Oils
イギリス
アプリの使用期間:1年以上
BSS Commerceが返信しました 2023年3月17日

Thank you so much for your 5-star rating! We are so pleased that your experience with our customer service was excellent and that our agent assisted you with your initial setup. We appreciate your feedback and are glad that everything is functioning properly now. |

2021年12月30日

I didn't know if this app would have answered to our needs, so I set up a call with Nhi HTU from BSS and she was super confident with the platform and showed me I could reach my target through their app. Positive Feedback!

I ' m droid
イタリア
アプリの使用期間:1年以上
BSS Commerceが返信しました 2022年1月6日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年2月6日

Very pleased with this B2B app so far! It accomplishes many of the tasks that we need for our dealer portal on our website, and the custom pricing tools are probably the features we like (and use) the most. Anytime there has been an issue, the app developers have been very quick to respond, and always help us figure out how to change any applicable settings or fix code where need be. Shoutout to both Jennie and Trinh Viet Anh for helping us fix our latest hurdle :)

Aces Fuel Injection
アメリカ合衆国
アプリの使用期間:1年以上
BSS Commerceが返信しました 2023年2月7日

We are so glad to hear that you are pleased with the B2B app! We are glad to have delivered on the features you need for your website and that our custom pricing tools have been the main benefit for you. A big thank you to both Jennie and Trinh Viet Anh for helping you fix your latest hurdle! We appreciate your 5 star rating.

2023年7月24日

This app has been the perfect solution to our Trade program. Their customer service is incredible and has been so helpful setting everything up.

Maine Cottage
アメリカ合衆国
アプリの使用期間:1年以上
BSS Commerceが返信しました 2023年7月27日

Thank you for your five-star rating!

We are delighted to hear that this app has been the perfect solution to our Trade program and that our customer service was incredible and helpful in getting it set up.

We truly appreciate your positive feedback!