レビュー (854)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年6月4日

Excellent app and excellent technical team. They solved every problem of ours with precision. We really appreciated to you. Thank you so much...

SocksConcept
トルコ
アプリの使用期間:約1年
BSS Commerceが返信しました 2022年6月6日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年4月19日

The app has a lot of functionality in one place, which I really appreciate. It's the only app I found that has a custom pricing function that fits my needs as a wholesaler. And the auto customer tagging is very convenient as well. I also use the Wholesale Registration form. It has been a bit buggy at times, but for the price for the whole package is very good comparative to other apps.

That leads me to the reason I would give this app 5 stars...The customer service is the best I've received using Shopify apps. June Nguyen and dev Cuong Nguyen Quoc and Duc Nguyen Van have gone above and beyond to respond quickly to my problems and even develop custom solutions to help meet all my needs. Where the app lacks in function, their service makes up for. And I haven't come across a problem yet they haven't helped me fix in the end.

Top Guy Shoes
アメリカ合衆国
アプリの使用期間:12ヶ月
BSS Commerceが返信しました 2023年4月25日

Thank you so much for your 5-star rating! We're so glad you love how the app has lots of functionality in one place and that you appreciate the custom pricing feature and auto customer tagging features. On behalf of our team, we thank you for your support and for the continued trust you have shown in us.

2023年5月5日

If you're looking for an app that not only offers great features and functions, but also has exceptional customer service, then look no further than B2B solution. I recently had an issue with the problem and reached out to their customer support team. Not only did they get back to me within a few minutes, but they also went above and beyond to resolve the issue to my complete satisfaction.

PRITECH BEAUTY CARE
中国
アプリの使用期間:12ヶ月
BSS Commerceが返信しました 2023年5月10日

Thank you so much for your 5 star rating! We are so glad that we were able to resolve your issue and you are so satisfied with our customer service. We appreciate your kind words and your positive review!

2023年1月6日

There's a lot of B2B app that I have tried for my shop but this B2B/Wholesale Solution is the best for me. I am satisfied with the delivered result of any problem solving and their support manner.

I do appreciate to their technical team : Nguyen Ngoc Hai, Nguyen Van Duc, Leorio, Bui Thanh Phong (who have been working extremely hard to support me) and Jonas the Support Agent who always ready to help me. Wish all the best to this App and everyone who working with this App.

Daily Baguette
インドネシア
アプリの使用期間:12ヶ月
BSS Commerceが返信しました 2023年1月13日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年11月21日

Emma has been wonderful to work with. The app has all the functions I was looking for. A few minor fixes needed to be done but the team took care of it immediately

BulkCustomTumblers
アメリカ合衆国
アプリの使用期間:11ヶ月
BSS Commerceが返信しました 2023年11月23日

Thank you so much for your 5 star rating!

We are thrilled to hear that you've been pleased with Emma's help and that the app had all the functions you needed. We highly value customer satisfaction and appreciate you choosing to work with us. We're glad that we were able to take care of your minor fixes in a timely manner.

Thank you for your continued support!

2023年6月14日

Finally we have a B2B Store. Amazing support for setting up the shop. Thank you so much, June, for all your help!

wearplakkies
ドイツ
アプリの使用期間:12ヶ月
BSS Commerceが返信しました 2023年6月15日

Thank you so much for the five star rating!

We are thrilled to be your B2B Store and we are so grateful for the amazing help you gave us setting it up. Thank you so much for your support! We really appreciate it.

編集日:2024年5月6日

Always very responsive to add ant additional features or customise others. Very happy with them all.

ThailandSnus.com
タイ
アプリの使用期間:12ヶ月
BSS Commerceが返信しました 2023年9月6日

Thank you so much for your 5-star rating!

We're so glad that you had a positive experience with our agent and that everything worked just how you wanted it from day one.

We appreciate your feedback.

2023年4月19日

Of course, we had an individual aproach for our B2B Customers in mind, yet this app delievered the largest part of the needed puzzle pieces. The rest was found quickly and thoroughly by Jennie from the support and her team of technicians. Binging ist all together helped enormously to implement a solution that even leaves room for added services in the future. We are thankful for the cooperative help of the support team.

NatureCups
ドイツ
アプリの使用期間:11ヶ月
BSS Commerceが返信しました 2023年4月25日

Thank you for your 5-star rating! We really appreciate you taking the time to leave such a kind review. We're so glad that our app delivered the pieces you needed, and that our support team was able to provide the help needed to bring it all together. Thank you for your cooperative help and for your kind words.

2022年10月6日

This is a niche app for converting retail prices to wholesale prices, it's effective and straight forward to use, the support team is great and any minor tech issues we have raised have been dealt with swiftly, Jonas on customer support has been great, a brilliant app for retail stores who also have wholesale customers

dollie-wholesale
イギリス
アプリの使用期間:11ヶ月
BSS Commerceが返信しました 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年3月6日

I wanted to take a moment to express my heartfelt thanks to Joy Nguyen, your amazing support agent, who made my experience with your app a truly pleasant one. Joy went above and beyond to ensure that all my queries and concerns were resolved promptly and effectively.
She was always friendly, approachable and patient, and took the time to understand my concerns and answer my questions in a clear and concise manner. Her expertise on the CSV file of custom price and other app features was truly impressive, and she went out of her way to make sure that I was satisfied with the solutions provided. I would also like to commend the rest of the BSS team for providing exceptional customer support. You have created a culture of excellence that is reflected in the way your team conducts itself, and this is something that should be celebrated and acknowledged. Overall, I am extremely pleased with the quality of support that I received from Joy and the Wholesale Solution team. I am confident that I made the right choice in choosing your app, and I will definitely recommend it to others who are looking for a reliable and user-friendly solution. Thank you again for everything, and please extend my gratitude to Joy and the rest of your team. I will definitely come to ask you again if I have further questions or concerns.

Ninoma
日本
アプリの使用期間:11ヶ月
BSS Commerceが返信しました 2023年3月29日

Thank you so much for your kind words and your 5 star rating! We truly appreciate your feedback and are very happy that our agent was able to help you resolve your issues and answer your questions in a prompt and efficient manner. We take pride in providing the highest quality of customer service and it's great to see that reflected in your positive experience. We are grateful for your recommendation and look forward to welcoming you back if you need any further assistance in the future.