レビュー (854)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2021年8月19日

BSS Team's Support is awesome, Thanks Emma Cao for your gr8 help and step by step guidance. We are in trial period not yet paid but still they helped just like a premium users so imagine after getting the paid version what will be their after sale service. Thanks Once again for your gr8 Help.
I really appreciate it.

Peel Away Labs
アメリカ合衆国
アプリの使用期間:6ヶ月
BSS Commerceが返信しました 2021年8月24日

A great thanks from Emma and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2022年7月27日

Took a minute to get the hang of it, but was easy to work with after installation. I needed quite a bit of help with the install, and was pleased at the response and dedication the team at B2B gave when helping me get the project off the ground. Nguyen VD, Pham, Nguyen VMC and Trinh were easy to work with and they went the extra mile to ensure myself and my client was impressed. I would highly recommend this app to anyone who is in need of a fully customizable solution for Dealer/Distributor custom pricing, and the other features they offer. Due to our positive experience, we've already moved forward into our second installation and are seeking to proceed into all vertical markets/sites where we can use this tool for success. Thank you B2B!

Bye Bye Belly with Rhonda
アメリカ合衆国
アプリの使用期間:6ヶ月
2023年8月1日

Ottimo servizio con un assistenza impeccabile. Lo consigliamo a tutti coloro che hanno bisogno di modificare e customizzare i prezzi per un segmento di clientela.

Fitomediterranea
イタリア
アプリの使用期間:6ヶ月
BSS Commerceが返信しました 2023年8月7日

Thank you so much for your 5 star rating!

We are thrilled that you found our service to be excellent and our assistance to be impeccable. We are glad that you were satisfied with our ability to modify and customize prices for a customer segment and that you would recommend us to others.

Thanks again for your kind words!

2022年9月30日

Very helpful and efficient when I have had queries and issues in using the app. I would recommend...

CrewsHillWholesalePlants
イギリス
アプリの使用期間:6ヶ月
2022年9月23日

Very good app, it meets all my needs. Excellent customer support, especially Joy and Hoang Van Luan, they have been extremely helpful to me. 5/5 stars!

b2b.vapeholster
ドイツ
アプリの使用期間:6ヶ月
2021年12月13日

Great app and excellent support. We had the app up&running in now time! We would recommend this app and other apps from BSS commerce to anyone.

rademakersports
オランダ
アプリの使用期間:6ヶ月
BSS Commerceが返信しました 2021年12月15日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年3月3日

Das Support-Team ist sehr bemüht und arbeitet wirklich intensiv daran, eine rasche Lösung für ein Problem zu finden. In meinem Fall wurde ich von Emma und Riley betreut, und ich kann mich nur wiederholen und sagen, dass alles ganz wunderbar funktioniert hat und ich mit dem Support und der raschen Hilfestellung sehr zufrieden bin.

Samhaber GmbH
オーストリア
アプリの使用期間:6ヶ月
BSS Commerceが返信しました 2022年3月4日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年7月6日

I worked with an agent called Emma and she was so helpful and resolved all the issues I raised. She even worked beyond her closing hours to urgently respond to my queries.

She promised to get in touch the following day and she did. She also stayed to ensure all my issues were resolved while also providing guidance on things I needed to change to see value.

SFH Access
ナイジェリア
アプリの使用期間:6ヶ月
BSS Commerceが返信しました 2023年7月6日

Thank you so much for your 5 star rating!

We appreciate your wonderful feedback about our agent. It is so great to hear that your experience with her was so positive and that she went above and beyond to make sure your needs were met. We are so happy that the agent was able to resolve all the issues you raised and provide you with the guidance that you needed.

Thanks again for your supportive review!

2023年2月17日

Definitivamente un soporte técnico excelente. En especial mención a Joy Nguyen como ayuda en atención al cliente y a Nguyen Tien Hay como desarrollador. Ambos me han ayudado mucho y de manera muy ágil y rápida sobre el problema presentado en la app (no podía aprobar a un cliente y por lo tanto no podía registrarse correctamente)

En cuanto a la app B2B /Wholesale Solution, comentar que es sencilla de utilizar e intuitiva, pero si no te aclaras, no te preocupes porque puedes contactar siempre con el equipo técnico que estará dispuesto a ayudarte lo mejor posible.

JC Toys Spain, S.L.
スペイン
アプリの使用期間:6ヶ月
BSS Commerceが返信しました 2023年2月23日

Muchísimas gracias por tu valoración de 5 estrellas y tus calurosos comentarios sobre nuestro excelente soporte técnico. Estamos muy complacidos de saber que en concreto, nuestros empleados de atención al cliente Joy Nguyen y el desarrollador Nguyen Tien Hay han sido de gran ayuda para resolver tu problema. También estamos encantados de que hayas disfrutado de la facilidad de uso y la intuitividad de la app B2B / Wholesale Solution. Prometemos que siempre estaremos a tu disposición para ayudarte y responder tus preguntas de la mejor manera posible.

2022年8月3日

Die App hat alle Funktionen, die man für einen B2B-Shop braucht und wenn man etwas spezielles braucht oder ein Anliegen hat, ist der Support schnell und kompetent für die Anliegen da. Vielen Dank speziell an die Developer Hoang Van Luan und Pham Dinh Hai und an meine Betreuerin Joy Nguyen für euren Support - ihr wart eine große Hilfe!

B2B-Windelbar
オーストリア
アプリの使用期間:6ヶ月