レビュー (707)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年10月19日

This app was very easy to use for the purpose of having our customers fill out a wholesale registration form in order to create an account to shop. For the things we weren't able to figure out, the support team did a great job of assisting us and fixing all issues with minimal hassle on our end. Jonas N was extremely easy and pleasant to work with, and Nguyen Quoc Cuong worked behind the scenes to finish the technical work efficiently and exactly how we wanted. This made us feel really confident about using this app because we knew that we could depend on the support and technical teams.

BROW DOWN STUDIO PRO
アメリカ合衆国
アプリの使用期間:約1ヶ月
BSS Commerceが返信しました 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

編集日:2021年12月22日

I think it is better than most apps in terms of features and price. I've been using it for a while and I can do all the operations I want. I think it is one of the best apps on the B2B side. Especially in technical support, the customer representative "Stephanie" was very helpful. They respond quickly when you have a problem.

Vienetta
イギリス
アプリの使用期間:約1ヶ月
BSS Commerceが返信しました 2021年12月26日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年3月15日

I used this application for our wholesaler project. I was quite worry because we have a lot of challenges such as multi currencies, multi languages, retail and wholesaler prices, etc. The support team is really attentive and responsive! Special mention to Emma and the technician who invested themselves in our project and answered all my questions.

That'so Italy
カナダ
アプリの使用期間:約1ヶ月
BSS Commerceが返信しました 2022年3月21日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2021年4月9日

We are creating a new B2B version of our site and tried numerous options via the app store and found that the BSS one fulfilled our needs. We wanted our B2B customer to have a full website experience rather than a portal into yet another system and this made it all possible. Any niggles I had were quickly sorted by the responsive and friendly support team who went above and beyond in solving them. Cannot recommend highly enough.

Voyage Trade
イギリス
アプリの使用期間:約1ヶ月
2021年8月26日

Exceptional team - Add to that the fact that support is instantaneous and amazingly helpful. Stephanie is the gold standard of being customer-centric, her communication is flawless. They are incredibly good listeners that appreciate the feedback. Where possible they are extremely responsive to making changes to my suggestions, all with a smile. Keep up the extraordinary support. Stop looking, I have tried them all and this is by far the best B2B Wholesale App available, coupled with the fact the team at BSS Commerce are constantly listening to their customers and adding new features and functionality. App & Developers are perfect in every way, always taking comments on board to fine tune every aspect of their product offering. All this while still in the trial period, I don’t know how they are going to top this customer experience when we start paying. Highly recommended. Great job! Five Stars +++++ all day.

DetectOn Pty Ltd
オーストラリア
アプリの使用期間:約1ヶ月
BSS Commerceが返信しました 2021年8月26日

Your review makes our day, Joseph.

Your kind words and valuable feedback keep our team forward to improve our apps better every day.

Thank you so much and wish your business all good. We will keep our customer-centric mind no matter when you are on the trial or you will pay in the future, I promise.

Best,

Steph.

2023年5月19日

best experience. Had issue with some features and they have solved each and every request i asked.

Kefi Kalon
オーストラリア
アプリの使用期間:約1ヶ月
BSS Commerceが返信しました 2023年5月22日

Thank you so much for your 5-star rating!

We are delighted to hear that your overall experience with our product has been excellent. We are overjoyed to hear you have had a positive experience with each and every request and appreciate your satisfaction with our service. Thank you again for your feedback!

2023年5月11日

Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!

L&C Cabinetry
アメリカ合衆国
アプリの使用期間:約1ヶ月
BSS Commerceが返信しました 2023年5月16日

Thank you so much for your 5-star rating and kind words about our customer service and our app!

We are so pleased to hear that you are happy with the performance and excellent support that our BSS Team provided. We are delighted to have earned your highly recommend!

2023年4月17日

Tolles Tool sehr umfangreich , nützliche Funktionen - toller Support - schnelle Reaktion bei Chatten - alles perfekt!

TOUCH Sicherheitstechnik
オーストリア
アプリの使用期間:約1ヶ月
BSS Commerceが返信しました 2023年4月19日

Thank you for your 5-star rating! We really appreciate you taking the time to share your positive experience. We're delighted to hear that you found our app to be very extensive and the functions to be both useful and great.
Also, we are happy to hear that support and response time when chatting was up to your expectations; it means a lot to us! Thank you!

2021年11月11日

Excellent customer service. Great interactions with Emma to solve our problems and excellent technical support by Minh Tri.

NICONI
インド
アプリの使用期間:約1ヶ月
BSS Commerceが返信しました 2021年11月18日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年6月21日

The app works great, Ive decided to move platforms to magento and BSS Commerce has the best support and technical team there is, fast and fixed issues as well as educating me along the way, thanks to Nguyen Ngoc Hai and Jonas, I am in great hands.

VTA Wholesale
アメリカ合衆国
アプリの使用期間:約1ヶ月