レビュー (707)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2022年1月24日

This app looks really complete, provides a lot of features that can help b2b businesses. Looking forward to see how much more can help me. I really appreciate the customer support, especially from Emma and the technician Hoa Xuan Duong, that were really kind to solve my doubts and problems. Emma especially was really kind and immediately solved all my little problems, like a litlle theme conflict that se was able to solve in less than one hour. I really reccomend the app.

Naturall Cotton Line
イタリア
アプリの使用期間:3日
BSS Commerceが返信しました 2022年1月26日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

編集日:2022年3月14日

Horrible. The prices load super slow and sometimes don't work for no reason. They were trying to fix this pricing errors and they did something wrong coding my theme and now the shopping cart is not working properly. Customer service is OK, they are all the time apologizing. They can't give solutions.

OTSO
アンドラ
アプリの使用期間:3ヶ月
BSS Commerceが返信しました 2021年12月8日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年5月10日

Was difficult first setting up but that may be due to the fact we have around 1300 products to manage. I can imagine it being a lot easier with a smaller store. The customer service from Emma is excellent and she always has rapid replies even with the time zone difference (7 hours). There were a few features which needed tweaking for them to work such as the Autotag feature but it was quickly resolved and works okay now thanks to the Tech guy. Helpful advice and easy steps to follow.

One thing to improve on would be when editing the rules you have to edit them one by one or you can upload a spreadsheet but it means replacing the current rules and they won't come into play unless the new rules have higher priority so I would suggest when starting to put all rules on 99 (Lowest priority). There should be some way to edit your rules in bulk. Also, if your CSV file is wrong, the app will only tell you one error at a time which means uploading the CSV files countless times until all errors are resolved instead of the app telling you all errors at once. The price is slightly high but the app does come with a lot of different helpful features on the advanced plan.

Highly recommend if you're looking to create different prices for different customers without setting up a whole new website!

spareparts4cookers.com
イギリス
アプリの使用期間:3ヶ月
BSS Commerceが返信しました 2023年5月16日

Thank you for your wonderful rating!

We are pleased to hear that our agent is excellent with rapid replies, and that the Autotag issue was quickly resolved. We are really happy that you found the app's features helpful and easy to follow, and appreciate your feedback on the areas where we may improve.

We appreciate you taking the time to leave your review, and are glad that you recommend our app to others. We hope you continue to have a great experience with it. Thank you so much again!

2022年1月18日

Bonjour,
J'ai installé l'application il y a déjà quelques mois. Le support technique est disponible pour me guider dans l'installation et le paramétrage de l'application. Encore aujourd'hui, Jonas et Hoa Duong m'ont accompagné dans la mise en place des options, un grand merci pour leur professionnalisme.
Aurélie

INEX HOME
フランス
アプリの使用期間:3ヶ月
BSS Commerceが返信しました 2022年1月18日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

編集日:2023年3月10日

Pricing rules not available at variant level. App can not increment or decrement the prices of variant skus independently, they are all tie up with parent.

Alabama Wholesale Socks
アメリカ合衆国
アプリの使用期間:2ヶ月
BSS Commerceが返信しました 2023年2月26日

Hi there, so sorry for the bad experience that you were facing.

However, we have double-checked carefully with our team and it seemed like you have been using another app to setup your sale price which might have affected your Buy It Now button. Also, when customers haven't logged-in, we couldn't see any Buy It Now button. In this case, may we please know if you are using Buy Now button from another app or it's from the theme default or you guys have customized it?

Regarding the CP is not available at variant level, we are really sorry for this. However, this is a huge function which would require quite many resources to search and deal with. And currently, our team is still researching to seek for a proper solution to update this feature. At the same time, Joy will continue support you our best with your case.

Many thanks for your understanding!

2021年2月22日

Great B2B System, Support works perfect with fast answering, integrations are developed quickly and update wishes get accepted. Everything in all an great customizeable B2B System.

KFT Händlershop
ドイツ
アプリの使用期間:3ヶ月
2022年6月22日

BSS's B2B wholesale solution is fantastic, and I highly suggest it. The support is really amazing – Josephine- the one who supports me is really nice. I’m not going into detail regarding the BSS B2B wholesale solution because it has so many integration options. My advice is to just try contacting Josephine's help. Josephine was quite helpful in assisting me in finding solutions. She is incredibly efficient and exact in her work, as well as helpful and patient. The technician guy Nguyen Van Dong has fixed the issues really well and the complete customizing procedure took only a few days. My heartfelt gratitude goes out to Josephine and Nguyen Van Dong.

KrkcWholesale
中国
アプリの使用期間:3日
2021年7月29日

Great customer service and very helpful team! Thank you for solving so many problems when we are so busy on other things! Fantastic!

zine-department
スウェーデン
アプリの使用期間:3ヶ月
BSS Commerceが返信しました 2021年8月24日

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

2021年11月23日

The B2B Wholesale app from BSS Commerce is the only app which matches all our requirements, no other app allows creating rather complex custom pricing rules for certain customer groups. The support team is awesome! Our contact Emma answered very quickly and always on point. Their technician Minh Tri provided technical assistance in setting up the app and solving a couple of very specific problems in record-breaking time, extremely professionally! We use a custom theme in our shop and he even went the extra mile to adjust the app's styling to match the existing theme. All in all they provided the best support we ever experienced, the communication worked really well. The B2B Wholesale app has a very clean interface and offers a plethora of settings. The killer feature are the custom pricing rules which allow the exclusion of specific customer groups; we did not find any app which comes even close. This app is definitely >THE< one and only B2B app you need. If there are any problems, do not hesitate to contact them - you won't be disappointed!

Allerlei Windeln
ドイツ
アプリの使用期間:3ヶ月
BSS Commerceが返信しました 2021年12月8日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2021年9月13日

Excellent. Very open to ideas and implementing them too! Will definately be using these guys long term

Tech-Wholesalers
イギリス
アプリの使用期間:3ヶ月
BSS Commerceが返信しました 2021年9月15日

Thank you so much. Your encouraging words keep our team forward.

We are all ears to new functions' ideas. Just let us know and so far, your ideas are very helpful and enjoyed by other customers.

Cheers!