レビュー (825)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年6月15日

I reached out with an issue about location of the registration form. Very responsive customer service.

Tiny Teethers
カナダ
アプリの使用期間:6日
BSS Commerceが返信しました 2023年6月20日

Thank you very much for the excellent 5-star rating!

We are delighted to hear that our customer service was very responsive to your issue about the location of the registration form. We value your opinion highly and appreciate your support.

2021年9月7日

So far it's been a pleasure working with this team. Very responsive. Quick to act and so helpful. Can't ask for much more.

REBL Jewelry
アメリカ合衆国
アプリの使用期間:6日
BSS Commerceが返信しました 2021年9月7日

Thank you so much for believing our app and our team.

Hope everything works well now and please enjoy our app.

We are all ears if you need more support. Cheers!

2021年12月21日

The app is really good and comprehensive. We are very happy to have integrated it. Minh Tri and Jonas helped us with the technical integration: friendly, effective and fast. This is how customer support must be. I wish the company all the best and look forward to the further development of the app!

Ananda Verlag
ドイツ
アプリの使用期間:6日
BSS Commerceが返信しました 2021年12月26日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年3月24日

We have been looking around for a while to get a comprehensive B2B app and I've to say that this one from BSS Commerce really has a lot to offer and, even more important, the level of support we had during the onboarding and testing phase from Annie , the technical colleagues Duong Hoa, Minh Dang, Dinh Khanh, Leorio and their Business Analyst Riley was superlative. The app offers a lot of functionalities that could be deeply adapted to our wholesaler needs, especially thanks to the developer team that promptly addressed all our concerns and questions and was always ready to adapt our theme code or propose alternative solutions.

AlemaProShop
スイス
アプリの使用期間:6日
BSS Commerceが返信しました 2022年3月29日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年3月28日

This app is the perfect solution if you want to utilize B2B functions but don't have the sales to justify upgrading to Shopify Plus. Jennie and Nguyen Tien Hau have provided great support in setting up our system and making some small customizations to our theme. They have been very responsive and a great help in answering all our questions.

PieceMaker
アメリカ合衆国
アプリの使用期間:6日
BSS Commerceが返信しました 2023年3月29日

Thank you for your 5-star rating! We're so glad to hear that our app was the perfect solution for your B2B needs, and that our agents have been such great help with setting up your system. We deeply appreciate your feedback and your support.

2021年2月26日

The application worked decently (was a bit slow showing prices at times), but two time updates were made to the application which made our site unusable and we lost many sales. These updates seemed to have been pushed live without much testing from the BSS team. We contacted the BSS team and they were unaware that their application broke our site checkout. They stated that their app was not responsible. 4 days later, they followed back up and said they in fact did see multiple errors in the B2B/Wholesale app that caused our site to break. After issues like this happened twice, we pulled the application from our site because it was not worth the risk of it constantly breaking and bringing down our site.

Clinical Supply Company
アメリカ合衆国
アプリの使用期間:6ヶ月
BSS Commerceが返信しました 2021年3月1日

Steph here from BSS Commerce.
Firstly, sorry for the inconvenience caused so far and thank you for your valuable report so that we can improve our app to be better.
Secondly, because the B2B scenario is complicated and there might have some conflicts between the app and your theme/other apps so it takes some time for us to detect the problem.
Now that all are fixed, I hope you can give our app and the team another chance to be helpful to your business.

編集日:2022年5月6日

Best APP for B2B it works smoothly on every feature and is really what we needed for our store. The support is amazing and really reliable. Thanks a lot to Emma and Nguyễn Văn Đông for the support and setting up the code for us. -
La migliore APP per B2B funziona senza problemi su ogni funzionalità ed è davvero ciò di cui avevamo bisogno per il nostro negozio. Il supporto è davvero affidabile. Grazie mille a Emma e Nguyễn Văn Đông per il supporto e per aver impostato il codice per noi.

GadgetMania-New
イタリア
アプリの使用期間:5日
BSS Commerceが返信しました 2022年6月6日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年8月8日

BSS Commerce made an app with plenty of useful functionality for B2B eCommerce. Our first support request was answered quickly and the issue was resolved just as quickly and thoroughly.

begloss.com
ドイツ
アプリの使用期間:5日
BSS Commerceが返信しました 2023年8月11日

Thank you so much for your 5-star rating and positive feedback!

We are delighted to hear that our app provided you with plenty of useful functionality and that the support request was answered quickly and the issue resolved thoroughly.

We are so glad that we were able to help!

2022年11月22日

I would like to thank Joy and the developers Nguyen Van Duc and Mai Van Quy very much for their extraordinary work, their always detailed and professional response, their quick response and support during the installation of the application.
They immediately understood our expectations and helped us to customize the application according to our store and our requests.
We are in GMT+7 and we never had to wait more than a few minutes or a few hours to get a response from the team.
I really appreciated the exchanges with them, as well as the proposed solutions and the immediate updates.
The application itself does its job well and has all the features we were looking for. I am happy to recommend BSS Commerce to other Shopify stores looking to set up a wholesale business.

L'Atelier des Couleurs
フランス
アプリの使用期間:5日
BSS Commerceが返信しました 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年3月13日

Thanks a lot to June Nguyen and your dev Anh Duc Tran!
I needed some assistance with the features and some styling and got a very quick response. They solved my issues right away.

Generally I am very very happy with the app itself and of course very happy with the customer service I recieved from June and Anh. The features in the app is better than expected. They have thought of every little detail. I am very impressed.

I highly recommend the app.

Earfab
デンマーク
アプリの使用期間:5日
BSS Commerceが返信しました 2023年3月15日

Thank you so much for your kind words and your 5-star rating! We are glad to hear that you are happy with the features and user experience of our app - we really appreciate your feedback. Thank you again!