BSSによるB2B卸売ソリューション

BSSによるB2B卸売ソリューション

レビュー (857)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2025年2月11日

The app works really well for us, but the real stars here are the support team!

Jonas went above and beyond to help me this morning with a shipping issue I thought was related to BSS. It turned out to be caused by another app, but that didn’t stop Jonas from dedicating his time to finding a solution. He was patient, thorough, and incredibly supportive - he genuinely couldn’t do enough to assist me.

I’m so grateful for the effort he put in, and it’s refreshing to see such outstanding customer service. Huge thanks to Jonas and the team!

Stonelux Paints
イギリス
アプリの使用期間:約1年
2025年6月12日

Molto ben fatto. L'assistenza è super veloce e ti aiuta per ogni cosa.
Consigliatissimo!

Corcos Viterbo
イタリア
アプリの使用期間:2ヶ月
BSS Commerce B2Bが返信しました 2025年6月15日

Grazie mille per il tuo feedback così positivo! Siamo felicissimi che l’app ti piaccia e che il nostro team di supporto sia stato veloce ed efficace.

Siamo sempre qui per aiutarti – grazie ancora per la tua fiducia e per la raccomandazione! 😊

2025年5月16日

It's a very good app, but the best is their support team. Raymond and Nam D are the best of the best.

Ratter Baits
ラトビア
アプリの使用期間:4ヶ月
2025年4月8日

The pricing structure of this app forces you to pay for the highest tier just to get all of the most basic features you should have for B2B. The ability to provide customers with tax exempt status is basic in B2B but you cannot offer that unless you are on the highest paid plan.

Hopefully the devs see this review and adjust things, but based on the other reviews, it does not appear they will make any adjustments to the pricing tiers.

Falling Leaf Tea & Tarot
アメリカ合衆国
アプリの使用期間:約15時間
BSS Commerce B2Bが返信しました 2025年4月9日

Hi there,

Thank you so much for taking the time to share your feedback.

I'm Mida, Team Leader from BSS Commerce. First of all, we’re truly sorry to hear that our pricing structure didn’t meet your expectations. We completely understand that features like tax-exempt status are essential for B2B businesses.

Just to share a bit of context — implementing the Tax Exemption feature involves ongoing costs on our end, particularly for integrating and maintaining third-party APIs that validate VAT numbers across different regions, especially for EU and other international compliance standards. That’s why this feature is currently included in our higher-tier plans.

That said, we truly value your input and understand how pricing can be a deal-breaker. While we haven’t had the chance to assist you yet, we’d really appreciate an opportunity to learn more about your needs and explore if there’s a better way we can support you.

If you’re open to it, please feel free to reach out to us at support-sbc@bsscommerce.com. We're happy to discuss in more detail and possibly find a better fit for your use case.

We genuinely hope you might consider revising your 1-star review — it means a lot to a small but passionate team like ours. Either way, thank you again for the constructive feedback — it's helping us shape the future of our app.

2025年3月5日

Good service! To install everything by my own was a bit too complicated. The team assisted me and installed the dificulties. Also there was a problem with pricing. They also fixed it in one day.

WebDigitaal
オランダ
アプリの使用期間:13日
2025年6月13日

What a great customerservice they have. I had some questions and the team (Louis) is great. Quick response.

Thanks so Much

Geschenk geven
オランダ
アプリの使用期間:22日
BSS Commerce B2Bが返信しました 2025年6月15日

Thank you so much for the kind words! We're thrilled to hear Louis and the team were able to support you quickly and effectively.

Always here if you need anything else – thanks again! 😊

2025年4月26日

Good solution for B2B if you don't have Shopify Plus. Their customer care and devs help you with everything. Thank you.

Potzillas
チェコ
アプリの使用期間:27日
2025年2月26日

I evaluated quite a few business-to-business apps for our Shopify store. The BSS B2B wholesale app is the most feature-rich and comprehensive. Best of all, the support staff is quick, thorough, and friendly.

the Energy Drink™
アメリカ合衆国
アプリの使用期間:約1ヶ月
BSS Commerce B2Bが返信しました 2025年2月27日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2025年2月26日

I had a great experience with BSS B2B Wholesale Solution, thanks to the excellent support from Jonas. He was incredibly helpful and went the extra mile to find solutions that fit my needs. His responsiveness and dedication made the process much smoother, and I truly appreciate his efforts. Highly recommend!

heyimsakina
イギリス
アプリの使用期間:14日
BSS Commerce B2Bが返信しました 2025年2月27日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2025年4月22日

The team is incredibly helpful and this app has allowed us to serve both retail & trade customers with ease

Meg Braff Designs
アメリカ合衆国
アプリの使用期間:約1ヶ月