BSSによるB2B卸売ソリューション

BSSによるB2B卸売ソリューション

レビュー (918)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2021年6月14日

Super useful app, but most of all, top class support! Really efficient and prompt to solve my issues! Higly recommended!

Sicilyaddict
イタリア
アプリの使用期間:12日
2023年11月14日

The B2B Wholesale Solution app provides an intuitive design which makes it easy to create a B2B-Store. The support is responsive and grants great assistance!

monojuice.ch
スイス
アプリの使用期間:12日
2023年11月22日

Thanks a lot for quick response to June for helping with our Shopify app. Our solution is already up and running after a couple of days with all our feature requests.

Selected Gourmet Group ApS
デンマーク
アプリの使用期間:12日
BSS Commerceが返信しました 2023年11月23日

Thank you so much for your 5-star rating and your positive comments!

We are delighted that our Shopify app and solution were able to meet all your feature requests within a few days.

We greatly appreciate your feedback and kind words.

2023年12月19日

I have had the app installed for a few months. It is full of features but it is also unreliable and has a fair share of bugs. The pricing has failed MULTIPLE times and charged customers full price instead of the discounted rate. Previously (not in the past 2 months) the "servers" have also failed and caused customers to see and be charged full pricing. Now today I have added new products to custom pricing lists and the discounts are not working. It's really fustrating to pay $50/m for an app that is not reliable.

MXBITS
イギリス
アプリの使用期間:11ヶ月
2024年1月23日

"I recommend this app. I had issues with it, but they were promptly and seriously by the app developer."

Bena
オランダ
アプリの使用期間:10ヶ月
2021年10月30日

The support is amazing, Emma helps me in all the processes, The functions didn't work for me. Overall, the app works fine. Thanks

Nuna Sales Co.
アメリカ合衆国
アプリの使用期間:12日
BSS Commerceが返信しました 2021年11月2日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年9月21日

The help received from Emma and the team in configuring the app for our store was excellent. They spent a lot of time in both configuring and educating me on the modules within the app. Once configured, the application is the perfect solution for our store. Emma and the team troubleshooted some UI issues on our store to get the registration form looking and working well also. Highly recommended.

Rubber Side Down Global
オーストラリア
アプリの使用期間:11日
BSS Commerceが返信しました 2023年9月27日

Thank you for the wonderful review and for giving us a 5-star rating!

We're thrilled to hear that you are satisfied with the help that our support agent and the team provided in configuring and troubleshooting the app. It sounds like it has been an ideal solution for your store, and we are glad that you are happy with the results!

2023年3月7日

Did exactly what we wanted for wholesale customer and displaying prices as inc/ex VAT which other apps we tried did not do.

Setting up which products I wanted to included as wholesale was very easy but when it came to displaying VAT I needed some assistance, I contacted customer service via live chat and June was extremely helpful, as well as developer Cuong Nguyen Quoc. They even worked late to assist us as we are in different timezones. Would definitely recommend.

Refill Station
イギリス
アプリの使用期間:11日
BSS Commerceが返信しました 2023年3月9日

Thank you so much for your 5 star rating! We really appreciate your kind words, especially about our helpful customer service and our developer Cuong Nguyen Quoc. We appreciate a lot for your feedback and will try our best to make sure our customers are satisfied. Thank you for your support!

2023年5月3日

Tried to partner with this app because it looked ideal and had good reviews. Being in Australia, we were directed to an office in Vietnam. Had a rushed demo and then we sent an email with one single question. A "ticket" was sent to us but had no content. Followed up a few times seeking an answer or more info. No replies to the emails. Eventually sent one saying will you assist, or should I give up? No response. Very disappointed.

Mog & Bone
オーストラリア
アプリの使用期間:10ヶ月
編集日:2023年3月29日

Me han ayudado Jennie y al técnico Duc Nguyen Van, me han solucionado un problema en menos de 24 horas y todo muy bien. Me han modificado la plantilla para que los clientes mayoristas puedan ver los precios personalizados en la página de la tienda. Ya se estaban quejando porque no veian los precios reducidos. Asique en menos de 24 horas el tecnico Duc y Jennie me han ayudado. Me toca traducirlo al ingles pero de todas formas nos entendemos con el traductor de google.
Actualización: no me resuelven los problemas, además tardan más de 24 horas en contestar, en españa resuelven las cosas a las 9 de la mañana y luego desaparecen 24 horas

Jennie and the technician Duc Nguyen Van have helped me, they have solved a problem in less than 24 hours and everything is fine. I have modified the template so that wholesale customers can see custom prices on the store page. They were already complaining because they did not see the reduced prices. So in less than 24 hours the technician Duc and Jennie have helped me. I have to translate it into English but we still don't understand with the google translator.
Update: they do not solve my problems, they also take more than 24 hours to answer, in Spain they solve things at 9 in the morning and then they disappear for 24 hours

Actualización: han solucionado todo hasta el limite de lo que ellos puede, intentan ayudarte en lo máximo posible,todo funcionó rápido al dejarle una reseña negativa, pero era necesario para poder mejorar nuestra web

Natural Esential
スペイン
アプリの使用期間:9ヶ月
BSS Commerceが返信しました 2023年3月27日

A great thanks from Jennie and the team for the update.

If you might have any other concerns, don’t forget to reach the team at sales@bsscommerce.com and we will be right there.

Take care!