レビュー (824)
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Wij zijn nog maar net begonnen als B2B shop, hebben de support van de app al een aantal keren moeten raadplegen, maar telkens heel snel antwoord. Wij zijn heel tevreden van de customer support en van de app.
Thank you for your rating! We are very happy that you are satisfied with our customer support and the app. Thank you!
Stephanie is very helpful. This app is great! I have tried many apps but this app is simple and does what I want.
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!
Très bon support qui a été très réactif pour corriger des soucis d'affichage liés à l'utilisation du module. Dommage néanmoins qu'on ne puisse pas choisir d'afficher les prix en HT même avec l'abonnement le plus élevé. Cela nous aurait permis de répondre à 100% à notre besoin.
Thanks for giving us a chance to help you and we are happy that the app works smoothly now.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
One of the best supports I have ever talked to.
Clear information
Screenshots
Screen recordings
Meetings
explaining
Thanks Jennie!
We are extremely grateful for your 5-star rating and kind words!
We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable!
Thank you very much!
great app and professional team support, problems solve fast! I will pay for it, and I will recommend this to my friends
Thank you so much for your 5 star rating! We are thrilled you are happy with our great app and our professional team who solve problems fast! Your support means so much to us and we appreciate it. Thank you for your recommendation, we hope your friends will enjoy our services as much as you do!
Nice app, full of features, well documented with a nice and reactive customer support (kudos to Emma ). Keep up the good job guys !
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We were having a lot of trouble trying to find compatible apps. Specifically an app that could handle variants and wholesale pricing. We assumed (very wrongly) that if 2 apps came from the same company they would be compatible with each other. Oh were we WRONG! This has been a nightmarish mess. First, we deleted our old apps which mean all products had to be loaded again from scratch. Then, we added the BSS apps . . . . That's when all of the problems started. Our other apps stopped working. BSS blamed it on the other developer, the other developer blamed it on BSS. We got absolutely nowhere. Then, the Wholesale Solution app wasn't doing what they said it would do. Of course, that was because it couldn't REALLY do what was promised. Then, when the BSS Variant app wasn't working, the BSS tech told us it was because it doesn't work with the BSS Wholesale app. Seriously?!?! What a mess. Now our team has to start from scratch . . . again . . . and try to figure this out. Wasting thousands of dollars and 100's of man hours.
Dear,
Please accept our apology for your experience. The Product Options app has been published recently, so it could lack some compatibility. Our team is trying to integrate features between 2 apps.
We've sent you an email via sales@bsscommerce.com. If you can give us a chance, we can assist as far as we can if we have any helpful information.
Hope you can sympathize with us!
Best regards,
BSS Commerce Team.
They solved the problem of my integration in my store and your app works correctly, in addition, your app has gotten me many sales.
Excellent service!
Thank you for your rating!
We are thrilled to hear that our app has helped solve the integration problem in your store and has resulted in increased sales.
We're glad to have been of service!
From first glance it looked easy as if all you had to do was install these features. But in the end everything had to be manually done by Emma and her Team. To be fair though they were very quick to respond and fixed any bugs reported.
Early days yet but looks like it will be a good solution for us going forward
Thank you for your feedback!
We are glad that you are enjoying our service. However, your feedback seems to be quite a positive one but then you left a 3-star review so something seems to be missing from our end which haven't met your satisfaction yet.
If you need any further support from our team, don't hesitate to let us know. Hopefully, our service and our app will help to revise your experience with us.
We always strive to keep our customers happy!
Overall good app. A bit complicated and pricey. Support is high quality if you need help with anything
Thank you so much for your review! We really do appreciate it.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!