BSSによるB2B卸売ソリューション

BSSによるB2B卸売ソリューション

レビュー (871)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年2月2日

What can i say, but just the greatest help, and still helping now. Some of the best customer servicer from Jolle, very helpful. Installation been really easy and there's heaps of customizability to the app. again many thanks Zeik

Yamina Rare Plants
オーストラリア
アプリの使用期間:3日
2022年6月22日

BSS's B2B wholesale solution is fantastic, and I highly suggest it. The support is really amazing – Josephine- the one who supports me is really nice. I’m not going into detail regarding the BSS B2B wholesale solution because it has so many integration options. My advice is to just try contacting Josephine's help. Josephine was quite helpful in assisting me in finding solutions. She is incredibly efficient and exact in her work, as well as helpful and patient. The technician guy Nguyen Van Dong has fixed the issues really well and the complete customizing procedure took only a few days. My heartfelt gratitude goes out to Josephine and Nguyen Van Dong.

KrkcWholesale
中国
アプリの使用期間:3日
編集日:2023年3月7日

I was happy with the app but it had a few challenges. I reached out to customer service for help which went well until I gave the app a 4 star review. I immediately received a message from the rep that helped me. She said that if I didn't give her a 5 star review, she would be "punished." I asked what she meant and she said she would lose pay for a 4 star review. She continued to beg me to change the review. I told her that asking such a thing was 100% unprofessional. This made me lose trust in the app and uninstalled it. This is very concerning that Shopify doesn't seem to vet the apps it allows to integrate with the platform. The developers are based in Vietnam which is fine, but this experience made it feel like a scam.

shop.northwestcontractorssupply.com
アメリカ合衆国
アプリの使用期間:3日
BSS Commerceが返信しました 2023年3月8日

Thank you for taking the time to let us know about your experience. We will take your feedback very seriously, and really apologize if this has caused you to lose trust in the app and have uninstalled it.

We are very concerned to hear that the representative suggested such a thing and did not behave in a professional manner. We will look into this further and take measures to prevent something like this occurring again in the future. Thank you for bringing this to our attention.

Still, hopefully you can reinstall our app on your site and we can for sure prioritize your case then help you with the setup. Many thanks in advance!

2023年5月31日

Excellent app. Excellent customer service. We had been using another slightly cheaper app, which did not work on all browsers, switched to B2B and after a little support, everything is great. Lots of features. Worth the extra!

BeadTin.com
アメリカ合衆国
アプリの使用期間:2日
BSS Commerceが返信しました 2023年6月7日

Thank you so much for your 5-star rating!

We're so happy to hear that our excellent app and customer service has been working well for you, giving you lots of features and being worth the extra.

We truly appreciate your support!

2023年3月15日

Thank you Emma for your support ! Your answer and indeas were accurate, meaningful and fast ! Happy to work with you

omerjmc
フランス
アプリの使用期間:2日
BSS Commerceが返信しました 2023年3月17日

Thank you so much for your 5-star rating! Your constructive feedback and positive response are invaluable to our team. It is always a pleasure to have the chance to work with you.

2023年9月13日

Fantastic customer service, went above & beyond to help us get set up!

Lash Spell
アメリカ合衆国
アプリの使用期間:2日
BSS Commerceが返信しました 2023年9月19日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年6月14日

Joy and Staff are quick to response on my inquiry. What you see on the demo is what you get no hidden or what so ever. If you encounter some problem the staff is quick to solve or give you solution on it.

Would definitely recommend the app.

MesaWell
アメリカ合衆国
アプリの使用期間:2日
BSS Commerceが返信しました 2023年6月15日

Thank you so much for the 5 star rating!

We really appreciate your kind words, especially about how quick our staff is to respond to inquiries and how the demo accurately reflects our app's features. We're so glad that you're happy with the app and would recommend it!

Thank you again for your positive review.

2023年8月10日

Jennie and the BSS team have been an amazing support in getting us up and running. This is now our second store where we use this App and we have been nothing but satisfied.

PieceMaker UK
イギリス
アプリの使用期間:2日
BSS Commerceが返信しました 2023年8月18日

Thank you so much for your rating!

We are delighted to have your support for both stores and we are glad that the BSS team has been able to provide you with excellent service. We will continue to strive for excellence and make sure our services remain outstanding.

Thank you again for your kind words.

2023年10月27日

This app is amazing! Very user friendly, many options, and great support!
I can recommend this app for everyone looking for a good B2B solution.

Frero Collective
アメリカ合衆国
アプリの使用期間:1日
2023年9月15日

I like their service and supports! Highly recommend to anyone who needs custom B2B solutions.
My support - Joy is very helpful and attentive. She solved my questions, helped with settings and able to customize my registration form too. The team is awesome! :)

TAKECARE AUTO PARTS
マレーシア
アプリの使用期間:1日
BSS Commerceが返信しました 2023年9月19日

Thank you so much for your 5-star rating!

We are truly grateful that you value our service and support. It's fantastic that our agent was able to help you with your questions and to customize your registration form. We really appreciate that you think our team is awesome.

Thank you very much for your positive review.