B2B Wholesale Solution by BSS

This seems to be one of the best B2B app with B2B features that has been very helpful for our business. The app does have various features and can be easily acitvated via the App Dashboard such as special prices for wholesale customers, order limit and etc. We have been discussing with the team via Whatsapp and Jonas (the agent support) has been very responsive in the meantime. Lately, we faced an issue with But It Now button and the technical guys (Leorio and Nguyen Dinh Khanh) have been checking very carefully and come up with a proper solution eventually. Now we can use B2B features for wholesale customers and at the same time, normal customers and visitors can still checkout and apply Discount Code from Shopify. Awesome support manner! In addition, BSS Pricing Plan for this application is quite reasonable comparing with other 3rd-party apps on the market. It also comes with 14-day free trial and free assistance. We would definitely recommend trying BSS Solution app. Again, appreciate for the team's efforts so far. Keep it up!

The best customer support I have come across ever. They are so quick to respond and action the changes we needed for our B2B site. 10/10 customer service. Many thanks from Team Gibsons Games

Un service client au top, ils interviennent en 24H00. A l'écoute des besoins / réactifs / professionnel ! Merci beaucoup

Joy Nguyen and Nguyen Van Duc have once again been very helpful to me in answering my questions. I was a little lost as to some of the capabilities and limits of the application.
I had specific and simple question about how registrations worked on the lock and login and b2b registration application and forms.
They answered my questions promptly, accurately, and directed me to the location in their documentation where I could find the information again in the future as well as other related inquiries (which I promptly used later that day to answer another question).

Thank you to Emma and the technicians (Nguyen Ngoc Hai and Trinh Viet Anh) for addressing our website issues. Very easy to contact Emma via email, and they acted quickly to get the website working properly. Many thanks.

It's not the perfect solution, because you have to assign coupon codes for the wholesale customers through the app. Your wholesale customers can't use "normal" Shopify coupon codes while using this app, which most rewards programs incompatible. (Because most rewards programs create coupon codes when someone redeems their points, but these codes are regular Shopify codes that wholesale customers can't use.) After a lot of experimenting with many apps, we have found a reward program that will work alongside this app - a reward program that uses gift cards instead of coupon codes. It's not the ideal solution for us, but we have adjust and it works fine now. The support always gets back to you within a day and is very helpful, and the app has a lot of features. Overall I'm very happy with it.

Definitely a helpful company. I haven't done crazy great yet, however the platform is easy and self guiding. No app is easy and if they sell it to be easy, they are lying. All apps take time to get used to and set up best, however the team here helped me like 50 times by now bc I reach out so much with questions. I recommend to give it a try if you are needing a WH option.

We sell 4-5 Million a year, so definitely good choice for a small business like us. I have been working with June Nguyen as your supporter and the dev guys were named Khanh Nguyen Dinh and Phong Bui Thanh. Ask for them. Good people.

I had this app for quite a while but I decided to uninstall it because I was not getting use out of it and basically I could not justify the $50 monthly subscription. I uninstalled it and since then they continue to charge me the $50 a month. I reached out to Shopify support and they created a ticket. I didn't hear back. Another month goes by and they charge me again! I reached out to Shopify support again and they created a second ticket. Finally Joy Nguyen reaches out to me via email and he states that I am not entitled to a refund. Even though in his email he states that merchants are required to uninstall the app if they want to discontinue the service. I am not sure why Shopify allows foreign countries to offer apps to American companies without vetting them first. This is very concerning.

Superb customer support from Emma. It's always easy to get advice when I need and her tutorials have been extremely useful in helping me set up our B2B Wholesale Page. This app is great for a B2B business and we’re very excited to launch!

This is without a doubt the best support I have ever experienced for a Shopify app. We launched a website and some minor complications arose. Customer support Annie Tran was very quick and extremely efficient in helping me. Jonas is also very supportive in answering me via Whatsapp. I was really in trouble but then I tried calling their WhatsApp number and got through right away. And from here, the support was just extraordinary. Many thanks to the technician guys too, Cuongnvm, Duong Hoa Xuan and Pham Le Minh Tri for the quick fix.
I used "Custom Pricing" and "Wholesale Registration Form" and the functions are really helpful in categorizing your customers and support them well. Overall, good app and customer support.