BSS: B2B & Wholesale Solution

We have a very complex wholesale solution need and this app with conjunction of the other apps from BSS commerce works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

I have used the B2B/Wholesale Solution tool and found it very useful for our needs. The customer service has surprised me for the better. A pleasure to work with you.

The app works as intended so far. I asked for some tweaks about the business form and customer service agent Joy Nguyen and devs Hoang Van Luan and Hoang Van Tien quickly fixed my issue. I hope they will be still the same in the future in terms of helping their customers regarding different issues with the app.

I wouldn’t normally write reviews, they always feel a bit ‘forced’ if you know what I mean, but I to say a huge thank you to Joy Nguyen – our BSS support agent - and Le Trung Dong – the wizard of Development in the BSS team. The app is quite intuitive, but we did have some issues with our registration login page and customising the pricing on our product pages. We were quite hesitant to continue with the app at first, as we thought that if we engaged the BSS expert service that there would be some exorbitant extra fee for our specific requirements. However, it is utterly amazing that when I contacted them on Live Chat, they said that they will check what the issue is, delving deep to understand, and then wow, amazingly they knew exactly what our problem was and the best way for our business to solve it. Plus, they did all this for FREE for us! With detailed explanation of what code was required and where, and answered any additional questions we had confidently and clearly. Joy really lives up to her name, and absolute joy to work with, she is helpful, friendly and was dedicated to solving our issues. Dev Trung Dong is hard-working and really, really good at coding, so he solves the issue with some small added code as well as some notes for us about the page builder. I really love their service! Also, we had some issues with installation of Custom Pricing (CP) and inclusive / exclusive VAT price display, but I felt completely relieved of any concern, as they always helped us to check the installation. They also helped to make the integration work well with another third-party app. No matter what issues that may arise, they will try their very best to find another work around. They are so diligent, and their support service is outstanding! I recommend you have a try of this app and whenever you have any issue, just feel free to contact them and give them the detailed request. Then they will check your case and revert to you with the detailed answer. The app may be difficult for a novice to install the code, but don't worry because BSS dev team will absolutely help you with the installation for free. The support service is free, but it is amazing! We love it and we will definitely use them again and keep an eye out for any other apps you might be bringing out!

TLDR: These guys are good!!

Incredible support from the team to help us bring our concept to life. The app offers a lot of great features to help customize to your stores needs and there support helps make sure everything runs smoothly!

Highly recommend.

I was looking for an app that allowed me to lock content behind a transaction and login. I came across B2B Login/Lock & Hide Price. At first the app looks confusing but with their 24 x 7 available and customer friendly team, I was able to implement both my requirements in less than 10 minutes. We shared screenshots over chat and in no time, I had the implementation that I required.

Great app, allows us to sell both to b2b customers and b2c customers. custom pricing options are endless and easily did everything we need. Team were fantastic in getting our store set up and running as part of the plan. Any problems they have dealt with fast and effectively. We also paid extra and had some store customization work done at the same time, fantastic service from Stephanie and all at BSS. No quibbles at all!

This app is really good, it helps me to achive that function what I want. Also, the customer support is excellent. They solved the problems for me.

Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.

Being new to setting up a B2B commerce solution for the business, which can be quite daunting in the beginning, Jennie and the team have been a fantastic (and friendly) help, always quick to respond with either fixes, answers or regular updates if our requirements are a little more complex, which has felt really reassuring!! I feel confident about working with this app and the team as the website and business evolves and grows.