BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Avaliações (849)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
23 de agosto de 2024

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

JLA Hospitality
Estados Unidos
21 dias usando a aplicação
Questão respondida por BSS Commerce B2B 26 de agosto de 2024

Thank you for the 5-star rating!

We are thrilled to hear that you are very satisfied with our app and the excellent customer service provided by our agent, Jonas. Your positive feedback on the timely responses, thorough service, and proactive CSS adjustments means a lot to us. We strive to deliver top-notch support and we appreciate your recommendation.

Feel free to reach out to us anytime.

27 de março de 2025

Really like the app and the support team is great! Thank you for all the help!

Jupiter-Shop
Países Baixos
7 dias usando a aplicação
2 de julho de 2024

The application works perfectly and the technical support is top notch!
I had a conflict with another application, but the developer was able to make the necessary changes very quickly and the problem is solved.
I highly recommend this application.

Shop Dejac SA
Suíça
5 meses usando a aplicação
Questão respondida por BSS Commerce B2B 7 de julho de 2024

Thank you for your 5-star rating and positive feedback!

We're thrilled to hear that the application is working perfectly for you and that you're satisfied with our top-notch technical support. We're glad we could quickly resolve the conflict with the other application as per your experience.

Your recommendation means a lot to us!

20 de agosto de 2024

I have had it installed for a few weeks now and so far our wholesale clients are finding … not noticing it at all which is perfect.

We needed a customization for cart questions visible differently for different customers and they showed us how to edit the code to allow it.

Response was amazingly fast!!

Yunomi.life
Japão
21 dias usando a aplicação
Questão respondida por BSS Commerce B2B 23 de agosto de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

7 de janeiro de 2025

Fast and professional service. I took out a one-year subscription. There is no doubt that it will be renewed on an annual basis.

Microcopy Germany
Israel
4 meses usando a aplicação
16 de julho de 2024

Excellent Support! They helped me setup the app and helped customize it to fit the theme of my store. The price list break down is exactly what we need for our wholesale customers. Highly recommend using this app!

Cre8tive Labs
Estados Unidos
21 dias usando a aplicação
Questão respondida por BSS Commerce B2B 22 de julho de 2024

Thank you for the 5-star rating!

We're thrilled to hear that you found our support excellent and that we could assist you in setting up the app to match your store's theme. We're glad the price list breakdown meets your wholesale customers' needs.

We appreciate your recommendation and are here to assist anytime.

22 de outubro de 2024

Very useful app. I had some issues setting up and making the rules etc but Namyr was very help and the team resolved any issues I had quickly no matter what time it was.

Flick
Reino Unido
Aproximadamente 2 meses usando a aplicação
14 de agosto de 2024

I’ve had a great experience with B2B Solution, thanks to Emma. Whenever I’m confused about functions or setups, Emma is quick to help and always clears up my questions. Her support has been really helpful.

One suggestion is to create a video explanation for common issues or setup processes. This could further assist users in understanding the platform and reduce confusion.

I highly recommend B2B Solution for their excellent customer service.

Vanketo
Austrália
28 dias usando a aplicação
13 de dezembro de 2024

Lots of options and configurability which allow for almost unending possibilities when offering discounts and shipping options to customers. Technical support is very knowledgeable and quick to provide solutions.

The Heating Partnership
Reino Unido
2 dias usando a aplicação
6 de novembro de 2024

xceptional support and lightning-fast response time! After a long search for the right B2B app extension, I finally found this app, which immediately checked all the boxes for my needs. The moment I needed help understanding a feature, the support team was there, and Jonas went above and beyond in assisting me. His expertise, patience, and dedication to ensuring my success made all the difference. I’m genuinely impressed and look forward to working with Jonas and the team in the future!

SmartPack USA
Estados Unidos
9 dias usando a aplicação