Avaliações (854)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
6 de março de 2023

I wanted to take a moment to express my heartfelt thanks to Joy Nguyen, your amazing support agent, who made my experience with your app a truly pleasant one. Joy went above and beyond to ensure that all my queries and concerns were resolved promptly and effectively.
She was always friendly, approachable and patient, and took the time to understand my concerns and answer my questions in a clear and concise manner. Her expertise on the CSV file of custom price and other app features was truly impressive, and she went out of her way to make sure that I was satisfied with the solutions provided. I would also like to commend the rest of the BSS team for providing exceptional customer support. You have created a culture of excellence that is reflected in the way your team conducts itself, and this is something that should be celebrated and acknowledged. Overall, I am extremely pleased with the quality of support that I received from Joy and the Wholesale Solution team. I am confident that I made the right choice in choosing your app, and I will definitely recommend it to others who are looking for a reliable and user-friendly solution. Thank you again for everything, and please extend my gratitude to Joy and the rest of your team. I will definitely come to ask you again if I have further questions or concerns.

Ninoma
Japão
11 months usando a aplicação
Questão respondida por BSS Commerce 29 de março de 2023

Thank you so much for your kind words and your 5 star rating! We truly appreciate your feedback and are very happy that our agent was able to help you resolve your issues and answer your questions in a prompt and efficient manner. We take pride in providing the highest quality of customer service and it's great to see that reflected in your positive experience. We are grateful for your recommendation and look forward to welcoming you back if you need any further assistance in the future.

10 de novembro de 2023

Amazing help from Emma!

Organic Blank
Espanha
11 months usando a aplicação
Questão respondida por BSS Commerce 13 de novembro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

13 de outubro de 2023

One of the best app for custom pricing! Great support, really helpful.

Mazzei
Itália
11 months usando a aplicação
Questão respondida por BSS Commerce 16 de outubro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

13 de fevereiro de 2023

We built our Shopify wholesale shop with the App and were beyond happy with its usability as well as the very responsive and helpful customer service. We can highly recommend using it.

Enpal.pro
Alemanha
11 months usando a aplicação
Questão respondida por BSS Commerce 15 de fevereiro de 2023

Thank you for the 5 star rating! We're so pleased to hear that our Shopify app was both easy to use and that our customer service was responsive and helpful. We appreciate your recommendation and are glad that you're satisfied with our app!

27 de outubro de 2023

I needed help customizing my theme with a new price rule and the B2B/Wholesale support team helped me very quickly and very well. I'm really extremely satisfied with the service and the product! Thank you Jocelyn and team!

VFG VON UND FÜR GEBÄUDETECHNIKER GmbH
Suíça
11 months usando a aplicação
19 de maio de 2023

I wanted to share my incredible experience with the B2B/Wholesale Solution app and its exceptional support team.

The app's features have transformed my business, allowing me to offer me multiple setups to my wholesale customers. The support team has been incredibly responsive and knowledgeable, going above and beyond to assist me every step of the way.

The user-friendly interface and seamless integration with Shopify make managing my B2B operations effortless. I highly recommend the B2B Commerce app to any business seeking success in the B2B space.

Thank you to the entire team for their outstanding work!

WEBY2.COM
Índia
11 months usando a aplicação
Questão respondida por BSS Commerce 22 de maio de 2023

Thank you so much for your kind review and for your 5 star rating!

We are delighted to hear that you have been so pleased with our B2B/Wholesale Solution app and the support team. We strive to provide the best user experience and it is always encouraging to receive such positive feedback. Thank you again!

22 de maio de 2023

Perfect support, we only need a small part of this plugin and for this reason its little bit more pricey. But I have not found an alternative, so Im giving 5 stars

MJakes.com
Chéquia
11 months usando a aplicação
Questão respondida por BSS Commerce 22 de maio de 2023

Thank you so much for your 5 star rating!

We are delighted to hear that you find our plugin to be of great support, and that it is worth the higher price than alternatives you may have looked at. We are so grateful for your support and recognition.

14 de fevereiro de 2023

Customer support was very professional and supportive to changes requested. Everything was done on a timely manner and communication was excellent.

FDA Labeling
Grécia
11 months usando a aplicação
Questão respondida por BSS Commerce 15 de fevereiro de 2023

Thank you for your 5 star rating! We are delighted to hear that you were pleased with our customer support, timely manner, and communication. We appreciate the kind words!

29 de outubro de 2023

It was an amazing experience with BSS Commerce, they are very helpful and provide every kind of custom help. Love to use the app.

Lights For You
Austrália
10 months usando a aplicação
31 de outubro de 2023

We have installed the B2B/WHOLESALE SOLUTION app in our Shopify store. At the beginning we had a small problem with the theme.
The team from BSS COMMERCE responded to our chat request within minutes and implemented the adaptation to our special theme within a very short time. Great service! Many thanks to Joy and her team for this great work!

www.joergkressig.shopping

JOERG KRESSIG LIFESTYLE
Suíça
10 months usando a aplicação