BSS: B2B & Wholesale Solution

I am thrilled to share my wonderful experience with the B2B Wholesale Solution app on Shopify. As an entrepreneur running an online business, it is crucial for me to have reliable and efficient tools to support my operations. B2B Wholesale Solution has been instrumental in streamlining my wholesale transactions and making my business more profitable.

Recently, I encountered a few issues with the app, which had the potential to disrupt my business. However, the customer support team at B2B Wholesale Solution went above and beyond to ensure a seamless resolution of my problems. Their attentiveness and dedication to customer satisfaction are truly commendable.

From the moment I reached out to their customer support, I was treated with respect and professionalism. The team was quick to respond to my queries and concerns, assuring me that they would resolve the issue in no time. It was evident that they valued my business and took my concerns seriously.

I must specifically mention Emma from customer support, who was my primary point of contact throughout this process. She was incredibly patient and attentive, making sure that all my concerns were addressed. Emma's communication skills and problem-solving abilities were exceptional, as she actively listened to my issues and provided clear and concise instructions on how to resolve them.

Furthermore, I'd like to express my gratitude to the two technicians, Nguyen Tien Hau and Nguyen Minh Cuong, who worked tirelessly to identify and fix the problems I was experiencing. Their technical expertise, dedication, and commitment to finding a solution were truly impressive. Not only did they successfully resolve the issues, but they also took the time to explain the cause of the problems and provided helpful advice on preventing similar issues in the future.

The combined efforts of Emma, Nguyen Tien Hau, and Nguyen Minh Cuong made my experience with B2B Wholesale Solution's customer support truly remarkable. Their teamwork and proactive approach instilled confidence in me that I had chosen the right app for my business needs.

In conclusion, I cannot recommend B2B Wholesale Solution highly enough, especially for business owners looking to enhance their wholesale operations on Shopify. The app itself is user-friendly and efficient, and the customer support team is second to none. The outstanding service I received from Emma, Nguyen Tien Hau, and Nguyen Minh Cuong has made me a loyal customer and a strong advocate for the B2B Wholesale Solution app.

If you're in search of an exceptional wholesale solution for your Shopify store, look no further than B2B Wholesale Solution. You'll not only enjoy the benefits of a robust and reliable app, but you'll also have the peace of mind knowing that their top-notch customer support team is always ready to help you succeed.

The app works exactly as describe, and I haven't noticed any issues or bugs. We did need a few minor tweaks to make it more compatible with our theme, but Jennie in customer support helped to get the necessary changes made quickly and easily. Definitely happy with our choice so far!

Excellent service Emma and Lê Trung Đông was amazing, helped getting the plugin to work, and did it fast and professional

Väldigt bra och hjälpsam support. Fick superbra hjälp att få igång appen på kort tid av Emma och teknikern Pham Dinh Hai and Vu Phi Hung. Appen gör det den ska! Perfekt för dig som ska sälja b2b och behöver rätt inställningar för ex och inc moms. Very good and helpful support. Got super good help to get the app up and running in a short time by Emma and technician Pham Dinh Hai and Vu Phi Hung. The app does what it is supposed to do, and I am very pleased with the result.

The app works 100%! we recently had a technical problem after some changes we made on our online store, we contacted customer service! we got a quick response from customer service and the problem was solved quickly!

Thank you: June Nguyen & dev - Phu Dao Van! Thanks for your help!

excellent technical support, this app is recommended!

Thank you again

Excellent customer support, this is the second time I have proposed an update on the code, thanks Jonas for listening to my needs patiently, and Nguyen Ngoc Hai, Cuong NVM two technicals for helping me realize my idea quickly

I received great support from Emma and the technicians (Minh Tri and Minh Dang). They respond quickly to the issues I demand and are sure to solve them.
Emma always responds positively and responds quickly.
I think this service and app is perfect for a BtoB shop. 私はEmmaと技術者 (Minh Tri and Minh Dang) から素晴らしいサポートを受けました。彼らは私が要求する課題に対して迅速に対応し、必ず解決してくれます。
Emmaはいつもポジティブに対応し、レスポンスも早いです。
BtoB向けのshopにはこのサービスとアプリは最適だと思います。

I use this app to set up pricing profiles as well as discounts for specific products by customer. I also use this app to require registration and collect necessary account information up front. The support from the Emma and the development team is fast and they were easy to work with.

Developers Trinh Viet Anh & Nguyen Quoc Cuong as well as Jonas as the support agent were very responsive and helpful in working with us to get the wholesale store set up. We are in GMT+8 and we never had to wait more than a few minutes to get a response from the team. Really appreciate the instant replies and updates, as well as the workable solutions offered. The app itself does the job well and has all of the features that we were looking for. Happy to recommend BSS Commerce to other Shopify stores looking to set up a wholesale business.

Great app and very helpful and fast support. It does everything I need and it's very easy to configure and get it suited to what you need.