Avaliações (706)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
8 de junho de 2022

We are using two B2B apps from BSS team and they have been very helpful for our website and business.
The apps do have various features and can be easily activated via the App Dashboard such as special prices for wholesale customers, manual orders, login to see prices and etc. We have been discussing with the team via Whatsapp and Jonas (the support agent) has been very responsive in the meantime. Recently, we faced issues with login to see prices function & with setup custom pricing and Nguyen Dinh Khanh (the technical guy) have been checking very carefully and come up with a proper solution eventually. Our theme is a tricky one but they have successfully helped us to deal with it. Very responsive support manner! In addition, BSS Pricing Plan for these applications is quite reasonable and they also come with a 14-day free trial and free assistance. We would definitely recommend trying BSS Solution apps. Overall, I am quite satisfied so far. Appreciate a lot for the team's efforts and keep it up!"

Australia Pisen pty ltd
Austrália
About 1 year usando a aplicação
Questão respondida por BSS Commerce 13 de junho de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Editado a 19 de agosto de 2021

This app has completely changed how we interact with b2b clients and our website. It allows you to manage incoming potential customers, assign prices depending on customers' type, and use quantities purchases to determine pricing. We dealt with Steph who went above and beyond to sort out all of our problems and then some (Steph; you are a legend!). If you are a b2b facing business I cannot recommend them highly enough to create the perfect system for maximising sales and interoperability for ease of use and allows us more time to focus on serving our customers.

Drink This Bev
Austrália
About 1 year usando a aplicação
Questão respondida por BSS Commerce 24 de agosto de 2021

It's Steph from the team.

Thank you so much for your very nice review and I'm happy that the app works well now as you wish.

Cheers!

21 de julho de 2022

Emma and Nguyen Van Dong have been fantastic supporting the app to make it right for our site, very quick and proficient with the help they have given. The app works well in combination with other BSS apps to provide a B2B Shopify solution .

Carabao Energy Drink
Reino Unido
About 1 year usando a aplicação
4 de junho de 2022

Excellent app and excellent technical team. They solved every problem of ours with precision. We really appreciated to you. Thank you so much...

SocksConcept
Turquia
About 1 year usando a aplicação
Questão respondida por BSS Commerce 6 de junho de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

19 de abril de 2023

The app has a lot of functionality in one place, which I really appreciate. It's the only app I found that has a custom pricing function that fits my needs as a wholesaler. And the auto customer tagging is very convenient as well. I also use the Wholesale Registration form. It has been a bit buggy at times, but for the price for the whole package is very good comparative to other apps.

That leads me to the reason I would give this app 5 stars...The customer service is the best I've received using Shopify apps. June Nguyen and dev Cuong Nguyen Quoc and Duc Nguyen Van have gone above and beyond to respond quickly to my problems and even develop custom solutions to help meet all my needs. Where the app lacks in function, their service makes up for. And I haven't come across a problem yet they haven't helped me fix in the end.

Top Guy Shoes
Estados Unidos
12 months usando a aplicação
Questão respondida por BSS Commerce 25 de abril de 2023

Thank you so much for your 5-star rating! We're so glad you love how the app has lots of functionality in one place and that you appreciate the custom pricing feature and auto customer tagging features. On behalf of our team, we thank you for your support and for the continued trust you have shown in us.

14 de junho de 2023

Finally we have a B2B Store. Amazing support for setting up the shop. Thank you so much, June, for all your help!

wearplakkies
Alemanha
12 months usando a aplicação
Questão respondida por BSS Commerce 15 de junho de 2023

Thank you so much for the five star rating!

We are thrilled to be your B2B Store and we are so grateful for the amazing help you gave us setting it up. Thank you so much for your support! We really appreciate it.

5 de maio de 2023

If you're looking for an app that not only offers great features and functions, but also has exceptional customer service, then look no further than B2B solution. I recently had an issue with the problem and reached out to their customer support team. Not only did they get back to me within a few minutes, but they also went above and beyond to resolve the issue to my complete satisfaction.

PRITECH BEAUTY CARE
China
12 months usando a aplicação
Questão respondida por BSS Commerce 10 de maio de 2023

Thank you so much for your 5 star rating! We are so glad that we were able to resolve your issue and you are so satisfied with our customer service. We appreciate your kind words and your positive review!

6 de janeiro de 2023

There's a lot of B2B app that I have tried for my shop but this B2B/Wholesale Solution is the best for me. I am satisfied with the delivered result of any problem solving and their support manner.

I do appreciate to their technical team : Nguyen Ngoc Hai, Nguyen Van Duc, Leorio, Bui Thanh Phong (who have been working extremely hard to support me) and Jonas the Support Agent who always ready to help me. Wish all the best to this App and everyone who working with this App.

Daily Baguette
Indonésia
12 months usando a aplicação
Questão respondida por BSS Commerce 13 de janeiro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

19 de abril de 2023

Of course, we had an individual aproach for our B2B Customers in mind, yet this app delievered the largest part of the needed puzzle pieces. The rest was found quickly and thoroughly by Jennie from the support and her team of technicians. Binging ist all together helped enormously to implement a solution that even leaves room for added services in the future. We are thankful for the cooperative help of the support team.

NatureCups
Alemanha
11 months usando a aplicação
Questão respondida por BSS Commerce 25 de abril de 2023

Thank you for your 5-star rating! We really appreciate you taking the time to leave such a kind review. We're so glad that our app delivered the pieces you needed, and that our support team was able to provide the help needed to bring it all together. Thank you for your cooperative help and for your kind words.

6 de outubro de 2022

This is a niche app for converting retail prices to wholesale prices, it's effective and straight forward to use, the support team is great and any minor tech issues we have raised have been dealt with swiftly, Jonas on customer support has been great, a brilliant app for retail stores who also have wholesale customers

dollie-wholesale
Reino Unido
11 months usando a aplicação
Questão respondida por BSS Commerce 12 de dezembro de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!