Avaliações (854)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
13 de janeiro de 2022

Customer Support is very helpful, emma walked me thru the whole setup process and helping to fix the issues

testing-projectxoffroad
Estados Unidos
3 months usando a aplicação
Questão respondida por BSS Commerce 16 de janeiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

19 de abril de 2023

I am loving this app and there are still so many features that I haven't even enabled yet. I tried another wholesale app before this and I'm glad I made the switch because this app gave me exactly what I was looking for. I had some issues with my form and the customer service was exceptional! I definitely recommend!

Ms. Emma's Hair Care
Estados Unidos
3 months usando a aplicação
Questão respondida por BSS Commerce 25 de abril de 2023

Thank you so much for your 5 star rating! We are so pleased to hear that you love this app and all the features it has to offer, as well as the exceptional customer service you received. Thank you for your continued support!

24 de junho de 2022

Très bonne app et fonctionnalités complètes pour la gestion d'un B2B, et support réactif pour aider à la configuration et aux corrections.

Spray.Bike France
França
3 months usando a aplicação
27 de julho de 2022

Very good help from their customer service Josephine. Great app works as expected + more features. Very good.

Raskebriller Norge
Noruega
3 months usando a aplicação
11 de outubro de 2023

This app is simply fantastic. The support team has been a tremendous help with any questions and other requirements we had, always looking for solutions tailored to our needs. A big thank you to Emma, who has been with us from the beginning, and of course, a huge thanks to the tech team for their technical optimizations.

RFID EUROPE
Alemanha
3 months usando a aplicação
Questão respondida por BSS Commerce 16 de outubro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

23 de fevereiro de 2023

I recently had the pleasure of using the B2B/Wholesale Solution app for my business, and I have to say, it exceeded all my expectations. The app itself is incredibly user-friendly and intuitive, making it easy to navigate and utilize all of its features.

But what really set this app apart was the exceptional customer service I received from Joy and Dao Van Phu. From the moment I reached out to them with a question, they were incredibly responsive, knowledgeable, and eager to help in any way they could.

If you're looking for a top-notch B2B/Wholesale solution, this app is definitely the way to go.

GSDdk
Dinamarca
3 months usando a aplicação
Questão respondida por BSS Commerce 23 de fevereiro de 2023

Thank you so much for your 5-star rating and for taking the time to review our B2B/Wholesale solution! We are so glad to hear that you found the app to be user-friendly, intuitive, and easy to use and that our customer service team was responsive, knowledgeable and eager to help. We appreciate your positive feedback and are so pleased that you chose to use our app!

30 de março de 2023

Good job BSS team! Thanks so much to my support agent Joy Nguyen and dev guys Cao Xuan Cuong, Le Trung Dong, Hoang Van Tien, Pham Van Quyen who quickly resolved my issue. More specifically, I have some questions about the 2 apps and Joy Nguyen gives me answers well. Then, I have some difficulty in restyling the force login page and login age, as well as registeration page too. Then I contact Joy and receive the reply that the dev team can customize for free if I can give then detailed mockup design of my expectation. Why should I hesitate to do that? Of course I am willing to send them my mockup design so that they understand what I want, and they come back to me with very good result. You guys can go into my page and see that the pages are so nice! I love it! BSS app is quite friendly to use and functional also. You guys are great: You have amazing support team and good app. You can grow your service and sales more for more customers. I am more than happy for this customer support! They are patient, friendly, supportive and cute! I don't usually write reviews but BSS support team gives me a second thought about this time. i will continue collaborate with you guys and if I may have any further issues, I will be more than happy to come back to you guys again.

combie engineering
Estados Unidos
3 months usando a aplicação
13 de agosto de 2021

Great customer service and very helpful team! Thank you for solving so many problems when we are so busy on other things! Fantastic!

Repair Partners Wholesale
Austrália
3 months usando a aplicação
Questão respondida por BSS Commerce 24 de agosto de 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

Editado a 8 de fevereiro de 2022

I like the app very much. It is great app for B2B business. I am very impressive with the support team. They are very professional and solve my requests very fast. Highly recommend. Thanks very much for the support from Minh Đăng, Nguyễn Đình Khánh và Emma, I am very pleased with you quick and professional supports Tôi rất thích app này, rất thích hợp cho doanh nghiệp B2B. Tôi rất ấn tượng với sự hỗ trợ của đội ngũ khách hàng. Họ rất chuyên nghiệp và xử lý vấn đề rất nhanh, rất gợi ý cho khách hàng dùng app này. Cám ơn các bạn Minh Đăng, Nguyễn Đình Khánh và Emma, tôi rất hài lòng về sự chuyên nghiệp cũng như nhiệt tình của các bạn

Surrey Hills Grocer
Singapura
3 months usando a aplicação
Questão respondida por BSS Commerce 15 de fevereiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

7 de setembro de 2023

This application has been very useful, it is just what we needed for our B2B clients.
The technical support is excellent, they solve your doubts and are always there to help.

Thank you so much !!

Industrias GSL
México
3 months usando a aplicação
Questão respondida por BSS Commerce 11 de setembro de 2023

We really appreciate your 5 star rating and your kind words!

We are delighted to hear that our application and technical support have been so useful to you and your B2B clients; it's always great to know that our hard work is paying off.

Thanks again for the positive review!