Avaliações (854)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
11 de novembro de 2021

Excellent customer service. Great interactions with Emma to solve our problems and excellent technical support by Minh Tri.

NICONI
Índia
About 1 month usando a aplicação
Questão respondida por BSS Commerce 18 de novembro de 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

11 de maio de 2023

Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!

L&C Cabinetry
Estados Unidos
About 1 month usando a aplicação
Questão respondida por BSS Commerce 16 de maio de 2023

Thank you so much for your 5-star rating and kind words about our customer service and our app!

We are so pleased to hear that you are happy with the performance and excellent support that our BSS Team provided. We are delighted to have earned your highly recommend!

21 de junho de 2022

The app works great, Ive decided to move platforms to magento and BSS Commerce has the best support and technical team there is, fast and fixed issues as well as educating me along the way, thanks to Nguyen Ngoc Hai and Jonas, I am in great hands.

VTA Wholesale
Estados Unidos
About 1 month usando a aplicação
24 de maio de 2022

Mange tak til Emma og hele teamet for en klasse support og god service! B2B Wholesale er en rigtig god app til at løse vores b2b krav og vi vil helt sikkert bruge flere features herfra fremover.

shop.nortec
Dinamarca
About 1 month usando a aplicação
Questão respondida por BSS Commerce 6 de junho de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

18 de agosto de 2023

great functions and very supportive from the customer sales team. they always take my enquiry as priority and I can be relax untill it is fixed

ASE Technology
Austrália
About 1 month usando a aplicação
Questão respondida por BSS Commerce 22 de agosto de 2023

Thank you for your 5 star rating!

We are thrilled to hear that you appreciate the great features of our product and the excellent customer service from our team. It is our priority to ensure that your inquiries are addressed and that you can remain worry-free until all issues are resolved. We appreciate your positive feedback and are always looking for ways to further improve.

Thank you for being a valued customer.

Editado a 25 de outubro de 2022

We are very happy with the app so far. Joy and Hoang Van Luan especially were a great help in supporting us during the set-up process and went far and beyond anything we could have expected. On the websites that I have so far managed, I have installed this program. I had a hard time handling issues, so I got in touch with the support staff, and Joy was a supporter who helped me amazingly. The whole team fixed all issues that I reported, from the VAT box, the custom price function to the order note. Every time I contacted them they all supported me well without any hesitation and tried to fullfill my requirement. The app nearly meets our own fulfillment and I have no doubt about that. Especially, Joy is one of the very helpful, friendly, and wonderful agent I have worked with. She really has made my day and I feel so so happy about what she has done to me. I also want to thank the dev Hoang Van Luan, a special tech expert, a master in solving everything and even set up the function for me to run smoothly at my site. I have no more words to say but just want to be thankful for everything for solving my problem quickly. Everytime I report the issue, they nearly fix it just within a day. Now that everything on my store is in order, maybe it will allow customers to order products efficiently so that we can boost sales. Thank you very much to Joy and the support staff once more! Amazing software!

Danisch Pur
Alemanha
About 1 month usando a aplicação
Questão respondida por BSS Commerce 12 de dezembro de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Editado a 29 de agosto de 2022

The B2B Wholesale app is working great for our needs so far. The initial issues we had with installation were promptly solved by Josephine and her team. Thanks for all the help! We will reach out if we need some more assistance.

exileaudio
Estados Unidos
About 1 month usando a aplicação
1 de maio de 2023

Aplicación 100% fiable y segura cumple con las necesidades y mas, al instalar la APP se tuvieron algunos errores y no funcionaba bien, lo que entiendo ya que cada tema o personalización es diferente.
Pero gracias a la atención brindada por Jolie Nguyen quien hizo un magnifico trabajo revisando los problemas y transmitiendo mis necesidades al técnico Le Trung Dong y Nguyen Van Huan quien sin duda supo solucionar todos los inconvenientes y supo programar y plasmar mis necesidades.
Sin duda la aplicación es buena, pero no seria tan buena si no contara con un soporte técnico tan bueno. Recomendado 100%

C&C Security System Solar
México
About 1 month usando a aplicação
17 de março de 2022

Great app that works well for us for customer account approvals. We requested a few customizations and Annie, Duong, Tri and Leorio were able to get everything done in under an hour. Highly recommended.

asiadirectfurniture
Estados Unidos
About 1 month usando a aplicação
Questão respondida por BSS Commerce 21 de março de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2 de novembro de 2023

Great app, very easy to use, many different features like wholesale discount codes with time limit or usage limit, available customizations and many other things. Jena was super helpful and patient doing the installation and most important showing me how the app works.

Nicola Joyeria
Costa Rica
30 days usando a aplicação
Questão respondida por BSS Commerce 10 de novembro de 2023

Thank you so much for your 5-star rating!

We're thrilled that you found our app to be so user-friendly, and that you took the time to try out the many features it has to offer. We are also glad that our agent took the time to get you set up and explained how to use it.

Thanks again for your great review!