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Tons of flexibility with this app - it's incredibly helpful for us. We now use a few of the BSS Commerce apps. The B2B/Wholesale Solution has a lot of flexibility built into it - such as setting custom pricing, tagging that to appropriate wholesale customers - and even the functionality around manual orders is quicker than doing it in Shopify directly. I have to say though, the best part is the support team. Jonas, Hoa Xuan Duong and Pham Le Minh Tri are rock stars - I'm not a developer so my knowledge of customizing is limited. But these guys really jumped in and took on my requests, treating my business as their own. They helped me create the wholesale experience I wanted - quickly and accurately. Even providing suggestions for improvement along the way. Highly recommend the app and their support.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
VERY GOOD SUPPORT, THEY ARE IMPLEMENTING SOME FEATURES AND THEN IT WILL BE PERFECT. CAN'T WAIT FOR CHECK IT.
Joy Nguyen und Dao van Phu haben mir bei meinen Problemen sehr weitergeholfen. Zunächst sollte ich den Code meines Shops ändern. Ich habe keine Erfahrung in diesem Bereich und habe mich daher an den Service gewandt. Es kam eine schnelle Rückmeldung und mein Problem wurde von Joy und Dao einwandfrei gelöst. Danach hatte ich noch weitere Fragen die mir sofort beantwortet wurden. Auch die Kommunikation war sehr gut! Ich habe immer eine Antwort in Deutsch zurückbekommen und alles war immer sehr nachvollziehbar.
Wenn ich ein Problem habe werde ich mich auch in Zukunft immer bei Joy und Dao melden.
Thank you so much for your glowing 5-star review! We're so glad to hear that our agents were able to help you so quickly and effectively with your problems. We appreciate the positive feedback and that you will turn to us should any future issues arise. Your satisfaction is our priority!
We can more than just recommend this app. We have created price lists for wholesale customers and everything works just great. The app works on the simple principle of tagging customers, but it really thinks of everything and is super customizable. Customer support is very active and helpful. They even worked for weeks to program the feature we lacked, a specific minimum order quantity. If you're in trouble with the app, feel free to contact Stephanie, the most helpful customer support person I've ever met. Five stars out of five.
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!
This app works really fantastic combined with their other FREE app 'B2B Login & Lock Access'. A working log-in portal is easily created by combining these apps and truly provides a B2B Wholesale solution, for customers to sign-up and log-in. This app has many other functions, but this one is by far my favourite!
Besides these functions, I would like to thank the team of BSS Commerce! Especially Jennie P and tech specialist Nguyen Tien Hau have been of great help for us. Their professional approach and high quality support have been very pleasant and helpful with solving all the issues I encountered. Jennie P has been very friendly and kept in touch with me by providing new answers and solutions to my big list of questions and issues. From big to small questions/issues, everything got resolved by their skilled support & tech team.
We are very satisfied with this app and definitely impressed with their team! :)
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Customer Service is great. We ran into a small issue with the app and they had the issue fixed within the next few days. The app has great features and is very useful for any business looking for B2B custom pricing on Shopify.
This app allows us to use plenty of functionalities like custom prices based on customers. They even help us to provide specific customisations. Stephanie was dedicated to us on a daily basis to answer all our questions.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Una atención excelente. Los técnicos me ayudaron en todo para poder poner en marcha mi web con esta aplicación. Impecable atención al cliente.
Exceptional customer service. There were a few things not working during setup and June and the team were amazing at fixing them quickly and providing continued support during the setup process!
Thank you so much for your 5 star rating and kind words!
We are delighted to hear that the customer service you experienced was exceptional. Our support agent and the team are committed to providing quick and ongoing support and aim to make the setup process as smooth as possible.
We appreciate your feedback.
I Use this app to replace 3 apps and works very well. The set up and support are outstanding. I hope they can implement my idea for an additional function but regardless some of the best i have worked with so far.