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BSS: B2B Wholesale Solution has all the features we were looking for, and more. It's easy to use, and their customer support (especially Namyr) is truly great. Any issue I ran into so far, they have addressed it quickly which allowed us to get up and going quickly. I like how customizable it is.
The only challenge is that their customer support operates on the opposite time zone than where I live in EDT. That said, I just logged in at night for a bit to get quick answers. After demo'ing a handful of other apps, BSS: B2B Wholesale offers a great value. The support team really makes me feel like I have a partner vs. me just being a customer.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Jonas and the tech team has been very helpful and responsive in support to apply the BSS B2B wholesale features to the store. We highly recommend this wholesale solution, which is quite comprehensive.
Very useful app. I had some issues setting up and making the rules etc but Namyr was very help and the team resolved any issues I had quickly no matter what time it was.
Although their technical team has a time zone that does not match ours, they have been very attentive and responsible in answering our questions, our website is very large and they have patiently attended to our issues. You have solved the integration problems of your application with our huge shopify theme ! thank you very much !
The application is very easy to use, and everything works perfectly. Additionally, the support is very responsive; I particularly appreciated Jolie's assistance with custom-built features.
After downloading many apps, I finally found BSS! Really easy to set up, the best is customer service, they are really kind and friendly, always open to answer your questions and help you customize to your needs. Special thanks to Emma!
What can I say? Awesome team, go above and beyond to get everything working as it should and then add in customisations we requested (and did a great job on that, too).
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
The support is outstanding. We have a really complicated use case and are still in the last preparations for the launch but the support is always really fast and helpful. They are doing everything they can to make this app work for us.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
The wholesale registration form feature of this app is exactly what our company needed as we are strictly B2B. Pairing this app with the BSS Lock Passcode Pricing app works perfectly. BSS has been a huge help with resolve a couple of small snags and Emma has been super responsive and extremely helpful. We're looking forward to using more of the features of the app once our website is live. Highly recommend for any companies who sell B2B or offer wholesale options and do not want to upgrade to the Shopify Plus plan. Ask for Emma, she's fantastic!
xceptional support and lightning-fast response time! After a long search for the right B2B app extension, I finally found this app, which immediately checked all the boxes for my needs. The moment I needed help understanding a feature, the support team was there, and Jonas went above and beyond in assisting me. His expertise, patience, and dedication to ensuring my success made all the difference. I’m genuinely impressed and look forward to working with Jonas and the team in the future!