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We strongly recommend the app. The functions of the app are well structured and clear. At the beginning we had some issues with the setup. But the support consisting of Joy Nguyen (our contact person), and the developers Mai Van Quy and Nguyen Ngoc Hai helped us within a very short time. They were very friendly, kind and very helpful.
We are sure that the support team will continue to help us so well in the future. Thus, minor issues will be fixed and solved in the minimum amount of time. This is how we expect a professional support to be. Please keep up the good work!
Thank you so much for taking the time to leave us a 5 star rating! We are glad to hear that our support team was friendly and helpful, and that you were able to get the setup issues resolved quickly. We appreciate your feedback and your recommendation of our app. Thank you!
Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!
Thank you so much for your positive 5-star review! We are so glad to hear that you had a great experience with our team. We are always striving to provide the best customer experience and are glad to hear that your experience was a positive one. Thank you again and we look forward to serving you in the future!
Emma was fantastic and I had my problem sorted out very quickly. Cheers to the whole team! The app itself is really helps our business.
B2B Wholesale Solution has been an affordable and easy solution for us to offer exactly what we needed for our wholesale customers. It has a great range of features. None of the features have been complicated to install just a little lengthy if you do do not want to go out to the top package in terms of customer pricing but understand the app structure and think it is good value for the features.
Customer service has been fantastic. Quick, polite and efficient and have fixed all the issues we have had with install very efficiently. Shout out to Jonas and the tech team Hoa Xuan Duong & Nguyen Dinh Khanh who have helped us with several problems.
Would Recommend the app for any small company looking to open B2B up on their Shopify page.
Great customer service and very helpful team! Thank you for solving so many problems when we are so busy on other things! Fantastic!
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!
The B2B Wholesale app from BSS Commerce is the only app which matches all our requirements, no other app allows creating rather complex custom pricing rules for certain customer groups. The support team is awesome! Our contact Emma answered very quickly and always on point. Their technician Minh Tri provided technical assistance in setting up the app and solving a couple of very specific problems in record-breaking time, extremely professionally! We use a custom theme in our shop and he even went the extra mile to adjust the app's styling to match the existing theme. All in all they provided the best support we ever experienced, the communication worked really well. The B2B Wholesale app has a very clean interface and offers a plethora of settings. The killer feature are the custom pricing rules which allow the exclusion of specific customer groups; we did not find any app which comes even close. This app is definitely >THE< one and only B2B app you need. If there are any problems, do not hesitate to contact them - you won't be disappointed!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We have used these two apps to set up our website into a website for my groups of customers, as well as a group-protected B2B Wholesale page where my wholesale clients can create personalized accounts (students, patients, and practitioners) and purchase at the wholesale prices they are accustomed too! - The process was very simple as the help and assistance is impeccable, in my case, June Nguyen was very attentive and exceeded my expectations on all fronts when requesting if certain things could be done on the website and she had them created and running as quickly as she can. She has been followed me and my store for about 2 months before we live the store. And I must say the tech team - Hai Pham Dinh, Cuong Nguyen Quoc, Luan Hoang Van, and Cuong Cao Xuan have done an amazing job when they make some changes to the code in my theme so the store and the app can run perfectly with each other. We are using both B2B/Wholesale Solution and B2B Login and Hide price app and we love it. Contact the team and they will help you with all dedication. Thank you team! Great works.
Thank you so much for your 5-star rating and kind words! We are so pleased to hear that June, Hai Pham Dinh, Cuong Nguyen Quoc, Luan Hoang Van, and Cuong Cao Xuan exceeded your expectations. We are thrilled that we were able to fulfil your requests and make the process very simple. We appreciate your kind words about our team and our apps, and we thank you for choosing us.
Excellent. Very open to ideas and implementing them too! Will definately be using these guys long term
Thank you so much. Your encouraging words keep our team forward.
We are all ears to new functions' ideas. Just let us know and so far, your ideas are very helpful and enjoyed by other customers.
Cheers!
I needed an app to create a professional section of my website, where certain customers could apply, get approved by my team, and then have access to special prices after logging in. After a lot of research, and some emails with the BSSCommerce developers and salespeople and others, I installed B2B/Wholesale Solution, and B2B/Login & Lock Pages. It has been going great. The apps do exactly what I need, and the support I get when needed is very prompt and knowledgeable. They have even met with me and shared a screen at one point to help had it set up properly to my customized needs, including to figure out what subscription tier I needed to keep my subscription only to the level necessary. Thanks so much to Joy, and Jonas - the support team, and the dev guys - Trinh Viet Anh, Nguyen Quoc Cuong! highly recommend BSS Commerce apps for your shopify store!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
June was very helpful and answered all my questions. The app is good to use and support is good. Many thanks
Thank you so much for your 5-star rating!
We are so happy to hear that our agent was very helpful and answered all your questions. We strive to make the app as user-friendly as possible and your positive review means a lot to us! Thank you again for your support!