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The app works exactly as describe, and I haven't noticed any issues or bugs. We did need a few minor tweaks to make it more compatible with our theme, but Jennie in customer support helped to get the necessary changes made quickly and easily. Definitely happy with our choice so far!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
So far, the support has been great. As we are on EST in the US, it is a little tricky because of the time difference but they solved something correctly without my immediate input and we were very pleased.
Thank you so much for your lovely 5 star rating!
We are absolutely delighted to hear that our support has been great and that you were pleased with our ability to solve something correctly without your immediate input.
We appreciate your kind words and we are glad you are satisfied with our service.
I had a problem with integrating several features into my store. Reached out to the support and immediataly Steph and Jane helped me to to install everything. Very very nice service and very nice app :)
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I looked around at a number of apps that could give me the functions I required for a wholesale pricing solution. I settled on this app as it had the most flexible functions; registration form, custom pricing (lots of flex with the conditions!), varying tax treatment, and varying shipping cost rules which is important with larger orders generated with wholesale and can be tailored to a customer type via a customer tag. - plus many more functions I will probably use in the future. I was also pleased to solutions for extra charges which is handy to add to my retail store for larger or heavier items. The app also adds discount pricing codes and bogo and rules surrounding the usage of those which is very handy.
When there is a lot of function, complexitity can be an issue and it did take me a little while to figure it out, but I got there (and I'm one of those people to hate to read instructions - but there is a lot of written instruction if you need). But the best part is the very helpful and responsive support I've received from Emma and the technical assistance from Nguyen Ngoc Hai who installed the app and a few small customizations. If you have a basic understanding of theme code, you can easily follow their instructions, but so good to have their support and get it up and running correctly the first time. Its not the cheapest app, but its packed with function that's given me some more ideas of how I can improve my store. I definitely recommend.
Thank you so much for your 5 star rating! I'm so glad to hear that you found our app to have the most flexible functions, and that you found solutions for extra charges! Our support team is so pleased to have your feedback that you received helpful and responsive service from our agents. We strive to provide the best possible product and are so glad you found it to be of use for your store. Thank you for your recommendation and for your feedback!
We've only used the app during the trial period, so couldnt comment much on the features of the app. However, we totally forgot the cancel the subscription and got charged of it. Steph was really super nice to help us talk to the mgmt to provide a refund.
Initially, we only got a 50% refund. But steph managed to persuade her mgmt to give us a full refund! Really thankful for that! Thanks Steph! The app is what we are looking for, will consider subscribing to it !
Thank you.
Although you did not choose the app in the end, please keep it in mind and might consider using the app in the future.
Nice day!
This app provides unique and various functions with regard to pricing policies that caters wholesalers' needs. Also, the support team is very responsive and professional!
Thank you.
We hope that you will keep supporting our apps in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The app works great and the assistance is very fast and professional.
The perfect app for a B2B shop!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
This is exactly what we were looking for in a B2B app! We tried another app, only to find out it didn't work with international pricing, where this one works with international pricing and it integrates better creating a more seamless experience for our customers. Install was as easy as asking for it. I highly highly recommend B2B/Wholesale Solution if you sell wholesale at all.
Thank you so much for your kind words and your 5 star rating!
We are thrilled to hear that this app was exactly what you were looking for and that it works well with international pricing and creates a seamless experience for your customers. We are proud of our easy install process and are delighted that you highly recommend our B2B/Wholesale Solution for wholesale selling.
We truly appreciate your positive feedback!
Jennie is very helpful. I appreciate the timely and effective response from the support team. Overall, I highly recommend this app to anyone looking for reliable support.
I highly recommend this App. I have ever tried several Apps. I don't have any coding background. Other App always requires me to copy and paste the code. I was lost and had no idea at all. This is the easiest and the most convenient one. All I need to do is install the APP. Also, they have fantastic customer service. It makes me feel I don't only buy the products but also the service. Nguyen Quoc Cuong and Jonas provide me with instant technical support to resolve my issues.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!