BSS: B2B Wholesale Solution

Great service so far! But what really stands out is the exceptional customer service! Would definitely recommend!

I found this app because I need customers in my shop to register and await approval by us, prior to shopping. The App solved this problem but I had issues with some functionalities regarding the approval of customers (it said invalid email adress, even if I knew the adress would work). However, the support team was very fast and started to work on the issue an hour after i reported the problem. Within short time, Josephine Dao and Nguyen Vu Manh Cuong from the team solved the issue and it was a pleasure working with them.

I had this app for quite a while but I decided to uninstall it because I was not getting use out of it and basically I could not justify the $50 monthly subscription. I uninstalled it and since then they continue to charge me the $50 a month. I reached out to Shopify support and they created a ticket. I didn't hear back. Another month goes by and they charge me again! I reached out to Shopify support again and they created a second ticket. Finally Joy Nguyen reaches out to me via email and he states that I am not entitled to a refund. Even though in his email he states that merchants are required to uninstall the app if they want to discontinue the service. I am not sure why Shopify allows foreign countries to offer apps to American companies without vetting them first. This is very concerning.

Top level app. There aren't any apps out there like this yet that work with Shopify Markets but as soon as it's possible, I'm sure this team will make it happen.

I was looking for a while for an app that can help my store accomplish what i needed to do. BSS Commerce suite of products really helped me do that. Their website lock and wholesale solution allowed me to create a locked website with only authorized access. Their custom sign up forms are easy to set up and when i struggled to setting up functionality their customer service was outstanding. They would test and retest to make sure my issues were resolved. I would highly recommend them!

This application is very good, it helps me with what I need from b2b issues and problems and login form with the password. I had some problems installing it in my theme but support agent Joy Nguyen and dev expert Nguyen Van Duc helped us to implement it correctly smoothly and now everything is working correctly smoothly and showing the prices as they should be. The response they gave us in support was immediate timely and they identified detected the problem from the beginning. It has been a pleasure working directly with them. Esta aplicación es muy buena, me ayuda en lo que necesito de temas b2b y login con contraseña. Tuve unos inconvenientes al instalarlo en mi tema pero Joy Nguyen y Nguyen Van Duc nos ayudaron para poder implementarlo correctamente y ahora todo está funcionando de forma correcta y mostrando los precios como deben de ser. La respuesta que nos dieron en soporte fue inmediata e identificaron el problema desde el inicio. Ha sido un placer trabajar directamente con ellos.

The support team is excellent they took care of our needs even though the app didn't meet our demands but we still appreciate their help.

Great app that enables us to do a lot of things in our Shopify store. Especially positive was our experience with the support service, they supported us super and helped us with all problems quickly.

I like very much this b2b app for my wholesale business and hope it will helpful to grow. I am new for this app but hoping to get more idea. Till now I am fully satisfied with this app and also customer service is great.

Excellent customer service and help solve the problem very quickly. They also helped do custom configurations.