Preorder, Back In Stock ‑ Stoq
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Had some teething issues. Shashi was super helpful and immediately came with a fix. Best experience.
Great app! It has all the features we need (with a pay later option) and their customer service is super fast, responsive and helpful, thank you to Vishu who was a big help. Highly recommended.
Thank you for the kind words in your review :) Great to hear that Vishu was able to help you out.
Feel free to reach out for anything, we're always around to help. Best of luck with everything.
-Anaam / Merchant Success Lead
My experience with the support team was great! Anaam went above and beyond to help me with the app. She made sure to stay in contact with me throughout the entire process and took time to even have a Google meet to make sure everything was correct. Thank you for all your help!
I recently installed the app and had a minor issue. Their customer care team members is swiftly available to assist; I sent a message around 1:00 a.m. and did not expect such a speedy response. Shashi was fantastic and was able to help me resolve my problem in less than 10 minutes. I recommend their services because the features and prices are well worth it.
Thank you for your feedback! We’re really glad to hear that Shashi could assist you promptly, even during off-hours. It’s wonderful to know that you find value in the app’s offerings. If you ever need further support, we’re just a message away! :)
- Sneha / Merchant Success
I've been using this app for back in stock notifications and they just launched a pre-order function which is super exciting! I had some issues setting it up on my page but spoke with Sneha from Customer Support and she sorted it out within 5 minutes. Great app, great service!
Thank you for your kind words! I'm happy i could set up the preorder function for you as soon as it was released and we're super happy to know you've been using our back in stock feature as well. I wish you the best! We're here to help anytime. :)
- Sneha / Merchant Success Lead
Shashi provided exceptional service and quickly helped me fix the code. I’m really grateful for his assistance! Stoq is an amazing service—super fast and reliable. Even if you don't know coding, there's no need to worry!
Great customer service
So far so good! The customer service team is excellent. Sneha was so helpful and patient, going above and beyond to make sure i'm satisfied and the site looks amazing. Excellent service, value and product/app. A+ I'm definitely inspired to carry this same excellence with my own brand, because good customer service/kindness does wonders! It's really what makes the brand.
Thank you so much for your wonderful review! I'm glad I could setup the 'Notify me' button and make sure it matches your theme. It’s wonderful to hear how much you value the impact of quality service—it definitely goes a long way. If you ever need more assistance, don’t hesitate to reach out. Wishing you all the best with your brand! :D
- Sneha / Merchant Success Team
Sneha was great and fast with her help
Thank you so much for your kind words! I'm glad I could help setup the 'Notify me' button on your product page. You've a really great collection of pillow cases. I wish you the best for your store.
We're always here for you! :D
- Sneha / Merchant Success Team
Great support with helping it get set up.
Thank you for your review! I'm glad I could help setup the Notify me button on the product page. You've a great collection of sneakers! I wish you the best.
We're always here for you! :)
- Sneha / Merchant Success