Stoq: Back In Stock, PreOrder
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I searched for and tried multiple back in stock apps, and this one worked best for what we needed. It's easy to use and the reporting is done in a way that suits our company best. Also, from my initial experience, their service is great. I needed some assistance with setting part of it up - I contacted them, and Vishu was quick to help and very kind.
Thank you so much for an appreciative review! :) I'm glad to learn that you're happy with the service and finding it easy. It was a pleasure to set things up according to your needs.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Great app, easy to use and definitely wins customers back. Customer service is great for any issues.
Thank you for your kind words! We're thrilled to hear that you're enjoying the app and finding it easy to use! It’s great to know that it’s helping you win back customers.
If you ever need assistance, we're always here to help! :)
- Sneha / Merchant Success
The plugin speed load is fast, the technical support also helpful and fast response. The price also affordable with many features compare too others.
Hopefully they develop the feature payment, i think it will be great if it has had payment options for the customer. So for pre-order the customer able to choose full payment or with % down payment.
Thank you for your valuable feedback! We're glad to hear you're enjoying the fast loading speed and helpful support. Your suggestion for a payment feature is fantastic, and we appreciate your input as we continue to improve the app.
If you have any more ideas or need assistance, feel free to reach out! :)
- Sneha / Merchant Success
Amazing app, with very helpful staff, very quick response and problem solving. 100% recommend it!
Customer service was excellent in helping me navigate my unique setup between my website, Shopify, and Stoq. After receiving help from Vishu in customer service, my path forward was clear for how to modify my setup so we can receive pre-orders for out upcoming album release.
Thank you so much for the kind words! :) I'm very happy to learn that you were satisfied with the answers I provided. I was glad to answer your doubts and queries for preorders.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Great support from Nagaraj! He helped me set up back-in-stock alerts and preorders seamlessly. I had an issue where preorders conflicted with my ‘buy X, get Y’ discount, and Nagaraj quickly identified the problem using the Shopify support page. Super helpful and knowledgeable – highly recommend!
Excellent app. No tech is without it's issues but with Stoq they are few and rare, and dealt with quickly with no fuss. Highly recommend.
Thank you so much for taking the time to leave a review. It was a pleasure to help you create the flow to fix split shipping and place preorders on hold.
Please feel free to reach out to us for anything, we're always around to help. Wishing you the best of luck with everything!
-Anaam / Merchant Success Lead
It is early days but so far very happy. Installation and help were easy and excellent respectively.
Thank you for your review! I'm glad I could help you setup preorders. I'm glad to know that you found Stoq easy to install and use. We wish you the best for selling preorders.
If you ever need further assistance or have questions, feel free to reach out—we’re here to help!
- Sneha / Merchant Success Team
I just started using the free version of this app, as I only need to add a restock alert to one shop listing. So far, so good! And customer support was helpful in making changes to the button orientation. Thanks!
I have enjoyed using the Stoq app for Shopify since I installed it two days ago. Tonight, I received some extra help from a Stoq staff member named Shashi, who was extremely helpful and very cordial. I am really pleased with the app and with their customer service. After working with Shashi, I feel like I made the right choice to order Stoq when looking for a pre-order plugin. Thank you Stoq!
Thank you for your review! We're glad we could help setup preorders and also make a few adjustments. It's great to hear that you enjoy using Stoq for preorders and it's primarily due to the support you've received from us. We're always here for you! We wish you the best. :)
If you ever run into any issues/ have any concerns, please do feel free to reach out anytime!
- Sneha / Merchant Success Team