Stoq: Back In Stock, PreOrder
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In base alla valutazione
Incredible support! I contacted them cause I needed to have the pre order button replaced. It took no longer then 5 minutes for Vishu to come back to me asking about the issue. I provided a single line explanation and within about 3 minutes he sent me a screenshot asking me if his solution satisfies me.
If all providers of Shopify extensions would be so quick my life would be much easier.
Many thanks Vishu!
Thank you for the kind words! :) It was a pleasure for me to help you and set things up for you.
And it makes me really happy to learn that you're satisfied with our service so far. We do strive to be your go to preorder / back in stock alerts app.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
We haven't had the opportunity to test the app yet but where Customer Support is concerned this has been the best experience we have had with any App!
We even received support to install the app over the weekend which really wasn't a service I was expecting.
When installing the App there are options where to place the buttons and what the final page should look like and although you cannot do it yourself the support has been provided in real-time through a messaging app.
5 Star Customer Service
Thank you for your awesome review :D It is my pleasure to provide the service we provide. Helping wonderful merchants like you makes my day everyday. I was glad to set up the preorder for you and answer your questions.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Great App!! Simple to install and very effective. Amazing customer service and support. I highly recommend this app if you're looking for a stock notification app.
Thank you for your wonderful review! I'm glad to hear that you found the app simple to install and effective. It was my pleasure to help you set up the Notify Me button and customize the Sold Out button with custom code.
If you ever need any further assistance, feel free to reach out. We’re here to help!
- Nagaraj / Technical Support Specialist
Great app! Works the way it should and the support team is extremely helpful. Lots of customization control so it looks like a native part of your theme.
Thank you so much for your kind words. Glad to hear that we could customize the app to integrate seamlessly with your theme, we strive to make the buttons look like it's a part of your store.
Please feel free to reach out for anything, we're here to help :)
-Anaam / Merchant Success Lead
great and straight forward app for pre orders. Works well and is intuitive. Support is also great and willing to help with any questions that you have. I am glad I found this app and will be sure to share with everyone. Thanks again!
Thank you for your awesome review! :) I'm very happy to learn that you find our application straight forward, easy and intuitive. We really do our best to fit our merchant's need.
I'm glad I got help you with the subscription options section in your theme and answer your questions about preorders. A big thank you for considering sharing our application :)
Always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
When I inquired via chat about advanced usage of the app, the support was very quick and easy to understand. Not only does the app function well, but the support team is always ready to help with any issues or questions. Highly recommended app!
Thank you for your kind words! We're so glad we could answer your query on preorders. It's also great to hear the app is working well for you.
We wish you the best! Thanks for recommending Stoq! :)
- Sneha / Merchant Success Team
Awesome app that does exactly what you need it to and great support team. I was having an issue and they worked with me to fix it with great patience and professionalism. Thank you for making this app. Keep up the great work!
Thank you so much for the awesome review! :) I'm very happy to learn that you're finding things to liking. It was a pleasure for me to help you set up preorders according to your needs and store. We love tailoring our solution for our merchants whenever we can.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Excellent customer service. The app didn't work out of the box on my product pages built with Gempages, but the support was instantly available to make the necessary changes to make it work! Highly recommend
Thank you for your wonderful review! I'm glad we could help setup the 'Notify me' button for your product pages built using Gempages. We wish you the best with Stoq. :)
We're always here for you if you need anything else at all.
- Sneha / Merchant Success Team
Fantastic support from the Stoq team, and the app itself is easy to navigate and setup. We wanted to trial the back in stock feature before subscribing, and Sneha from the support was quick to respond and went above and beyond to help customise the buttons and colours to match our store branding.
Highly recommended and reasonably priced compared to similar apps in this segment. Thanks Stoq team.
Thank you for your wonderful review! I'm glad to I could help setup the 'Notify me' button as well as customize it to match your store. It's great to know that you find the app pricing reasonable. We wish you the best for your store! :)
We're always here if you need anything else at all.
- Sneha / Merchant Success Team
App is easy to use and customer service is very quick to reply and help customizing the app.