Stoq: Back In Stock, PreOrder

Stoq: Back In Stock, PreOrder

Recensioni (1.492)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
14 febbraio 2025

Nice working app and excellent customer service. I hope that you could edit apps features by yourself a little more but customer service is fast and works very well so it helps a lot.

Thank you Anaam for your kind & quick help with my issue!

Evermood
Finlandia
2 mesi di utilizzo dell’app
23 febbraio 2025

I just started working with the app and everything is going well. I had a few questions and support was able to assist me rather quickly. I am giving it a 4 out of 5 just because I am fairly new to the app.

The Chess Noodle Shop
Stati Uniti
26 giorni di utilizzo dell’app
15 dicembre 2024

Used the message function when we had a button problem, and we had the quickest response and resolution. Love that there is always someone online to chat with.

La Calma
Australia
5 mesi di utilizzo dell’app
Artos Software ha risposto 18 dicembre 2024

Thank you for the kind words! :) It was my pleasure to help and set things up for you. I'm happy to learn that you find our service quick and responsive.

We're always open to ...

6 gennaio 2025

The app glitches in the beginning and may have even cost me some sales. The rep stated the issue was from Shopify end. I dont know really. But they were deligent and got it resolved quickly.

Oyelakin Dinners (African Art Dinnerware)
Stati Uniti
22 giorni di utilizzo dell’app
Artos Software ha risposto 20 gennaio 2025

Thank you for sharing your feedback! I’m sorry to hear about the initial glitches and the impact they may have had on your sales. We truly understand how important every sale ...

3 febbraio 2025

Didn't put 5 stars yet because we just launched and the pre-order function has not yet been used by our customers. However, Anam from technical support has been a tremendous help in setting-up the app. She was super responsive and went above my expectations! Thank you!

Auralys
Canada
4 giorni di utilizzo dell’app
13 novembre 2024

The app itself is easy enough to use and understand

Although it would be good if you can create templates and copy them for time saving.

It would be good if it could also have selective emails, and not send out emails for every "pre-order" you create.

The app on notify unfortunately doesn't send a "thank you for registering" e-mail, for those who register to "wishlist" items.

In general, the ...

Doug Brady HiFi
Regno Unito
Circa 2 mesi di utilizzo dell’app
Artos Software ha risposto 30 dicembre 2024

Thank you for your feedback and for sharing your experience with the app! We’re glad to hear you find it easy to use and that our support team has been helpful and proactive ...

Data modifica: 12 dicembre 2024

After a bumpy start I have had a good experience with Stoq! I had decent suppor with most support reps and a poor experience with one. Once I made my concerns known... they quickly address my issue, reached out and retrained the rep that was unhelpful. They care about making sure customers concerns are addressed and corrected.

The Black Dog
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Artos Software ha risposto 16 novembre 2024

Hey there! Thanks for writing a review, and sorry that you had a bad experience. As you can see from our reviews and rating, we try to do our absolute best to support ...

22 ottobre 2024

Used this for our first preorder and it worked great, takes a little time to get everything configured and tested but the app helps guide you through everything.

Love the out of stock notifications as well. The app tags every preorder which you can use to route them through a different import process. Would be nice if the app set a metafield storing the pre order date.

Pain Points,
- There's no ...

PowerBlock
Stati Uniti
3 mesi di utilizzo dell’app
Artos Software ha risposto 31 dicembre 2024

Thank you so much for taking the time to leave a review, we truly value your feedback. Glad to hear that you're happy with both preorders and the back in stock feature.

To ...

8 gennaio 2025

Although it is still m first day with the app, it seems to fit for the purpose - having a "notification of back in stock" widget. The support team is very responsive but it is a bit of a bother that the app makes us to contact them for a simple thing as changing the button from vertical to horizontal. That's why my 4-star.

Disruptif Beauty
Svizzera
35 minuti di utilizzo dell’app
11 novembre 2024

Sneha was great and fast with her help

O So Curly
Regno Unito
12 mesi di utilizzo dell’app
Artos Software ha risposto 16 novembre 2024

Thank you so much for your kind words! I'm glad I could help setup the 'Notify me' button on your product page. You've a really great collection of pillow cases. I wish you ...