Stoq: Back In Stock, PreOrder

The app is great and does exactly what it advertises, and the back-end is easy to navigate. I had on onboarding call with Anaam from the Stoq team who was extremely helpful and went above and beyond to get my back-in-stock functionality set up and looking good on my website. Really impressed with the customer support. I would highly recommend Stoq.

Unbelievable Customer Service on this app! Nagaraj Was able to customize a few things in just a few minutes after I signed up and embedded the app on my site the whole process was so swift.

Great resource! Support team replied to me quickly and assisted when I contacted them.

Great app, easy to use and definitely wins customers back. Customer service is great for any issues.

Easy to use and works well.
Be careful when using with the SparkLayer B2B app. It might not work for B2B customers

The app itself is easy enough to use and understand

Although it would be good if you can create templates and copy them for time saving.

It would be good if it could also have selective emails, and not send out emails for every "pre-order" you create.

The app on notify unfortunately doesn't send a "thank you for registering" e-mail, for those who register to "wishlist" items.

In general, the app mostly works as you'd expect, and if you need extra help, the team are very efficient and do their best to resolve issues, going as far as thinking outside of the box, or doing extra work behind the scenes.

The app is good but if the aforementioned features could be added, it would make the app even better.

Used this for our first preorder and it worked great, takes a little time to get everything configured and tested but the app helps guide you through everything.

Love the out of stock notifications as well. The app tags every preorder which you can use to route them through a different import process. Would be nice if the app set a metafield storing the pre order date.

Pain Points,
- There's no way to currently export all of the pre orders within the app, I had to do this via filtering with Matrixify. The app developer is building out new features and it would be nice to be able to do that.
- You can't customize the location of the back in stock button via the theme editor, their team has to do this for you.

Fast and helpful support! Back in stock alerts works great now.

Their customer service team is brilliant and very fast working. Shashi fixed my problem in 10 minutes and it looks great. I'm incredibly happy with the result, time it took, and customer service.

This pre-order app works seamlessly and offers excellent customization options. The customer service is outstanding—helpful, attentive, and quick to respond. They're always willing to jump in and find solutions tailored to your needs. I was especially impressed when one of the app's founders personally worked on expanding one of their features due to my business need. Best preorder app I've found!