Recensies (931)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
27 juni 2024

After fighting with my email provider's back in stock feature for literal hours, I decided to try this app. Setup was smooth and within minutes, Adarsh helped me rearrange my buttons to be exactly how I wanted them.
10/10 - looking forward to using this app forever.

FantasySoapworks
Canada
Ongeveer 16 uur gebruiken de app
15 augustus 2024

I use the app because it is one of the few that offers a free double opt-in function and first sends the customer a verification email. I was helped very quickly. Many thanks to Shashi from chat support. Nevertheless, I wish the tariffs were a little cheaper. I'm going to test the app now and I think it's good.

Akiba
Duitsland
Ongeveer een uur gebruiken de app
28 augustus 2024

This app is extremely user friendly. It did everything I needed it to do. And when I had a question for tech support (changing the location of the notification button), they were immediately available and had the issue resolved in less than 10 minutes. I've used Shopify for years and this is absolutely the best app I've used in my shop to date. Very highly recommend!

Girls Love Scouting
Verenigde Staten
40 minuten gebruiken de app
18 juli 2024

Brilliant product and service!
(Sneha) was amazing at helping me overcome the issues I was facing.
This is exactly the kind of service you need when you are new/unfamiliar to a new platform, would highly reccommend.

My Little Monsters
Verenigd Koninkrijk
Ongeveer 3 uur gebruiken de app
Artos Software heeft geantwoord 26 juli 2024

Thank you so much for the wonderful review and the name mention! I'm glad I could help set up the app from scratch. You've been really kind. I wish you recover tons of sales and we're always here to help. :)

- Sneha / Merchant Success

21 juli 2024

I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!

Mountain Attitude Designs™
Verenigde Staten
Ongeveer 2 uur gebruiken de app
Artos Software heeft geantwoord 23 juli 2024

Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it.

We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders.

Please feel free to reach out for anything, we're always here to help :)

-Anaam / Merchant Success Lead

28 mei 2024

Great app with amazing feautures. Support is fast and efficient!! Would recommend for sure

Vinsel Vinhos
Brazilië
18 dagen gebruiken de app
10 augustus 2024

Only just installed, but it was very simple. I had one thing I wanted to change regarding notify-me alerts for specific products and I used the chat feature to get some help. They provided me clear instructions immediately and I got it set up how I wanted within 5 minutes.

Bowling World
Verenigde Staten
Ongeveer een uur gebruiken de app
Artos Software heeft geantwoord 13 augustus 2024

Thank you so much for your review! I'm glad we could help setup the Notify me button on specific product page.

Feel free to let us know if you need any other, we're here to help anytime! :)

- Prarthana/ Senior Technical support specialist

11 mei 2024

Best customer service!!

Gastro Gnome Meals
Verenigde Staten
6 maanden gebruiken de app
24 juli 2024

The Stoq support team was very helpful while I was setting up the app, Sneha was great at helping me complete my setup.

Lexicon Golf
Australië
Ongeveer 2 uur gebruiken de app
Artos Software heeft geantwoord 26 juli 2024

Thank you so much for your review and the name mention! I am so glad I was able to help. I really loved your collection of golf shoes. I hope you receive tons of preorders. We're always here to help. :)

- Sneha / Merchant Success Lead

28 juni 2024

Shashi was great help, went out of their way to help me. Thank you

Cailleach Candles
Ierland
Ongeveer 10 uur gebruiken de app
Artos Software heeft geantwoord 19 juli 2024

Thank you for the review. Glad, my teammate, Shashi could help you set up the app. You have a lovely collection of candles. We wish you the best for your store. :)

- Sneha / Merchant Success lead