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Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
Avaliações (1 124)
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The app is very useful. Thanks to Sneha, helping me setup the product page. Highly recommended!
Thank you for the kind words! I’m so glad I could help you set up the Notify me button on your product page. It’s wonderful to hear that you find the app useful! :)
If you need anything else or have any questions, feel free to reach out anytime.
- Sneha / Merchant Success
Best support ever! Nagaraj at Stoq went above and beyond, spending hours to resolve a minor issue and helping me achieve the perfect layout I had in mind. I highly recommend this app, not only for its functionality but for the exceptional support that comes with it.
It was easy and straightforward to set up. Excellent customer support helped with the final configuration. Sneha provided fantastic service. She let me know why it wasn't working even though it was such a simple process. I can't wait to use it for our customers finally.
Thank you so much for your review! I’m really glad I could help smooth out the setup and ensure you're all good to go ahead for preorders. Wishing you the very best with your business, and if you ever need anything else, don’t hesitate to reach out - we're always here to assist! :)
- Sneha / Merchant Success
Love the chat support option with developers who are there to make the app look great on your website.
Thank you for your kind words! We're happy we could help setup preorders for you. We wish you the best.
If you need anything else or have further questions, just let us know!
- Sneha / Merchant Success
Hello I have been trying to work with Stoq since mid Oct. I have had good experiences and some very poor. I think Vishu is awful support rep, very unhelpful, demeaning and lazy. Nagaraj was extremely helpful and was able to fix my issue. Anaam tried to help gave a good effort.
Hey there! Thanks for writing a review, and sorry that you had a bad experience. As you can see from our reviews and rating, we try to do our absolute best to support merchants on STOQ - no matter where they are in the world or in their Shopify journey. Sometimes, we get it wrong and this was one of those times. I'm sincerely sorry that Vishu didn't live up to your expectations. He was trying to share his understanding of the Shopify platform in regards to the issues you were facing, but he was not able to give it the care and attention you deserved. This was likely due to him juggling a busy day with other chats & conversations alongside yours. It's not an excuse though, and we've figured out a path to work on this. Rest assured that I will personally tend to this.
If there's anything I can do to right this wrong or make sure you have an amazing experience with STOQ from here on out, please let me know. I sent a message & email to you, and I've also instructed my team to let me know if you run into any issues going forward. :)
Thanks again for your review, and I hope we can make this right.
-- Sandesh / CEO
I havent used it much, But the help center is very helpful and made some amendments very quickly to my page, helping me launch my pre-order on time!
Thanks for sharing your thoughts! I'm glad i could setup the preorder button for you. It’s awesome that you were able to launch on time and I wish you the best.
If you need anything else or have more questions as you explore the app, we're here to help! :)
- Sneha / Merchant Success
It is an easy to navigate and set up app. The customer service is amazing, the genuinely make things happen. Great app, great support, now I'm focusing on my marketing to increase those numbers on the report.
Love the customization within this app and appreciate the timely customer service. I reached out to get assistance with the button placement and Vishu from chat support was able to match exactly what I was looking for. He was able to get it done in under 5 minutes.
Great app with fantastic support. They helped us configure a custom restock notification button on our custom theme. An intuitive admin with awesome features. Highest recommendations for this app!
Absolutely amazing customer services & customizability options - I came over from another app where the customer service was like pulling teeth to get the most basic thing changed, and decided to give this app a go as the beginner plan was within my budget, and couldn't be more impressed.
Anaam went out of her way to make sure everything from the app integrated seamlessly into my theme design, from changed fonts & colours to sizes of front & letter spacing. The app looks like it is part of my theme, she did a fantastic job! Couldn't be more impressed.
Thank you so much for taking the time to write a detailed review. I really appreciate the kind words and the name mention.
I'm so glad that the app is now seamlessly integrated with your store design.
Best of luck with everything, hope you recover lots of sales with Stoq :)
-Anaam / Merchant Success Lead