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I've used STOQ for a while (easy to use app) and recently had to reach out to support for assistance. Momna was efficient, kept me updated with the changes and let me know which steps I missed in the flow. It's also great that I can integrate this with my Klayvio email flows.
Excellent app,have been using it since a couple of years,and the best part is that if any problem,customer service is spot on and ready to help and solve your issues really fast.Great recommended app.
Thank you for your review! I'm glad i could help setup the notify me button on your product page. I'm glad that you find our customer support helpful in resolving any issues. Wishing you the best for your business.
We're always here if you need anything else at all :)
- Sneha / Technical Support Manager
The customer service for Stoq goes above and beyond all the time. They help on more than I even expect but it is truly appreciated. We will be forever customers. As far as the app itself it has been so helpful for us as we do a lot of presales. My favorite feature has to be that it keeps track of how much that sale earned. That helps us so much in our industry and how we can market better for our next one.
la app es super útil para organizar preventas y crear waiting lists. El servicio de atención a cliente (Hassan) es sobresaliente - rapido y muy eficaz. Muy recomendable la app
¡Muchas gracias por compartir tu experiencia! Me alegra haberte ayudado a configurar nuestra app en tu tienda. :)
No dudes en contactarme si necesitas más ayuda con la configuración de nuestra app.
¡Saludos!
Hassan Khan | Especialista en Soporte Técnico
Great app even for a smaller business. Has enabled me to keep track of pre orders and the support staff is always amazing and super fast to fix any problems over chat. Im currently on the free plan as not really large enough to need all the features of the other plans yet but i wont hesitate when i get to that point
The STOQ app has worked well for our customers to easily sign up for Back in Stock notifications and automates the process so well for us when the item has been restocked in our inventory. It integrates very well with Shopify.
Thank you so much! I’m really glad STOQ has been working smoothly for your store. Appreciate you taking the time to share this.
If you ever need help with anything, please feel free to reach out anytime. :)
Wishing you all the best!
-- Khutheja / Technical Support Specialist
STOQ is a fantastic preorder app — clean, reliable, and exactly what we needed to properly manage demand. But what truly sets this app apart is the support.
We ran into a few technical challenges during setup, and every single one was resolved quickly and thoroughly. Arnab, our support representative, was hands down one of the most professional and knowledgeable people I’ve worked with across any app or developer team.
He showed an incredible level of care, patience, and technical skill — not just fixing the issue, but making sure everything was fully understood and working exactly as intended. You can tell there’s real depth behind this product, not just surface-level support.
If you’re considering a preorder app, STOQ isn’t just great preorder app — it’s backed by a team that genuinely cares and knows exactly what they’re doing.
This app is truly excellent.
The setup process is very easy, the interface looks great, and everything runs extremely smoothly.
Most importantly, the real-time chat support resolves any issues immediately.
My support agent was 'kjutheja', and they responded right away with clear and very detailed explanations.
Highly recommended.
Thank you so much for the wonderful review! I’m really happy to hear that you found the setup easy, the interface smooth, and that everything is working well for you. I’m also glad I could help.
If you ever need anything else, please feel free to reach out anytime. I'd be more than happy to help 😊
Wishing you all the best! :)
-- Khutheja / Technical Support Specialist
We’ve been using Stoq and have been really impressed with how clean and intuitive the platform is. The interface is straightforward, fast, and easy to work with — no unnecessary clutter, just tools that work as expected.
Setup was simple, everything integrated smoothly, and the overall experience feels well thought out from a user perspective. Performance has been reliable, and it does exactly what it promises without headaches.
If you’re looking for a well-designed, dependable solution that doesn’t overcomplicate things, Stoq is definitely worth considering.
Thank you so much for the thoughtful and detailed review! I'm really glad to hear you’re enjoying the clean, intuitive experience and that everything integrated smoothly for you. It’s great to know the performance allows you to focus on your business without any hassle. We’re always here to help if you need anything!
Nagaraj | Technical Support Specialist
This app works exactly as expected and has been easy to set up and manage. The back-in-stock notifications run smoothly, and customers really appreciate being alerted when products are available again, helping us capture sales we might have otherwise missed.
What really stands out is the support. Getting a live agent promptly has been such a great experience. The team is quick to respond, understands our requirements, and has been incredibly helpful, especially for managing preorders and restocks. Overall, a very reliable and valuable tool for our business.
Highly recommend.
Thank you so much for sharing your experience! I am happy that I could help you set up our Back in stock alert feature in your store. :)
Please let me know if you require any additional assistance with setting up our app.
Best Wishes!
Hassan Khan | Technical Support Specialist