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Customer support was incredible, I emailed them needing help installing and they replied within the hour. So amazing!!
This app perfectly meets our needs. The support team is very responsive and helpful. Highly recommended!
Excited to get data from this app! Downloaded it on a Sunday and had trouble getting it on my site. Emailed the support contact and the team got it coded on my site for me very quickly and it looks exactly how I wanted.
I really need an restock notification alert on my site. This one is perfect and does the job! And the customer service is absolutely phenomenal. I look forward to upgrading my plan as the company stand behind their product. Thank you Zoomy <3
Great app - to the point and helps you retain customers even when products are out of stock. Especially impressive is the developer support - they helped me integrate the app faster than the time it took me to get another coffee.
I installed the app but I couldn't work out how to install. I sent a request and they promptly installed for me. All done and looks great, thank you.
Great little app, integrates with our product page design seamlessly, really like how you can customize the back in stock emails the customers receive. Super fast support. Highly recommended app!
Oh, I see that's why you are not going to support us because we installed your app when it's free and now it's paid. You are lying to us that your app is not compatible with our theme without login in our admin panel after yesterday conversation. If you can't help people then why you are developing such apps.
1. If a app is installed when it was free, IT WILL ALWAYS remain free for that store. So your store will always get the app for free.
2. No we do not discriminate between free users and paid users. Our team worked almost 5-7 hrs to get the app working in your store. But your theme was customized a lot.
3. We had logged in to your store 2 days before and we never closed it as the issue was not resolved. Hence we didn't have to log in again. So you did not see IP update.
4. Your theme is customized a lot. And that is the reason why our app didnt work. And we mentioned you this immediately , the day you installed the app and still we worked on it for 2 days.
5. After we sincerely tried to help you, gave you constant updates still a misunderstanding happened. We are sorry for this. But we believe its not right that we did not help you because you installed our app for FREE.
6. You can check all our apps reviews. We have worked hard with every customer and made sure they are satisfied. Whether the customer installed app free or paid.
Intial Review after intall - We added the app today.
As we use a standard Shopify Theme the app was very easy to install and configure.
I'm not sure if the app emails in builk manually . . . this could be an issue for us.
Small technical problem with the set up but it was sorted out very quickly by Zooomy. Excellent support!