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State of the art support and team. App is working absolutely fine and support staff also helped us with code to add the system working, perfect! Almost upgrading to a paid subscription.
Easy to install and great functionality. Everything works smooth and its easy for customers to sign up for notifications.
Nice sleek look, and serves a great purose. The customer service is impeccable. I recommend.
I was able to make contact with D'Angelo on the instant chat. We helped us with a backend error we made on the brand side and was able to assist with creating a new list and send. Terrific help and get assistance all within 30 minutes. A high level or care and knowledge.
Thank you for your awesome review! As promised, we're celebrating 🙂!
This is a great app for any ecommerce vendor that deals with physical inventory. Our store is TogTees (www.togtees.com) - T-shirts for the modern photographer.
The main way that we use Back In Stock is the following: When we're out of stock on a particular size or color, before this app we had no way of knowing if visitors to our site wanted that or not. Now with this app, we can keep track of which sizes, colors, designs, etc are in high demand, so we can make sure to keep up with what we're short on. It's really become a big part of how we plan inventory stocking and production.
One thing I would ask for is that in the notification emails (to us), telling us that new notifications have been created, if the new notifications could be displayed separately from older ones, so we don't have to log into the app every time to find out which the new ones are. When you're launching new designs a lot, this becomes really cumbersome, and this simple fix would make a big difference.
Other than that, great app and very highly recommended! (See it in action at www.togtees.com on any product page).
This app is awesome! Extremely see to set up, it is pretty much all automatic out of the box. We needed a slight change of our theme and James was able to get it done in less than 12 hours after I sent the request. Highly Recommend!
Thank you for your review! We are happy to make adjustments and tweaks on request so we can get it looking right for each store, if you ever need anything in the future just get in touch!
Costs to much for the service provided and not making us much or any money at all. Disappointed in the months we have spend so much money for it.
Hello,
Thank you for reaching out and your feedback. We would be happy to go over any problems or issues you had to see if we can remedy a solution - we tried sending you an email on May 15th but have not received a reply - if you can contact us on support@backinstock.org we would be happy to assist further.
Outstanding app, Outstanding reliability & Outstanding Customer support.
Cant really say much as it works as desired on every single prospectives.
Back In Stock is a great app for us - it's easy to use and very beneficial to our business. The set up was smooth. The team have also been great to communicate with and have helped resolved any issues we've had.
Thanks for your awesome feedback!
I have been using this app across multiple stores. Super clean, and the ROI on using it is fantastic. Very helpful team behind this app as well. Upon request they had further developed their theme integration to work with Narrative theme as well... Within 24 hours of reaching out!