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It's simple and easy for customers to use, dashboard is easy to understand. Support team is quick to respond and helpful.
Thanks for your review! We are happy to know that you are enjoying our app and support 😊!
Fantastic application, would recommend to any shopify user. Support has been brilliant. Much appreciated Matt.
Gives you a great idea of what products are most popular
This app is top notch not only for the functionality / price spectrum, ease of use to get up and running, but also because of amazing customer support.
Matt & Jack go beyond expectations and truly are helpful if a problem is to arise. We pay other software companies exponentially more money and they seem to just gloss over our issues.
Our company has a unique business model where things go in/out of stock regularly and Matt was nice enough to explain what was going on and come up with a solution to a rather complex problem.
Can't recommend enough.
We have found great success with the Back In Stock app. Previously we had to manually notify clients of items back in stock through a general email to our entire client base. This app allows clients to sign up for product specific notifications when a product goes out of stock. When we update our stock, the clients that requested notification were promptly emailed with a follow up email 2 days later! The orders started coming in and we could not be more pleased with the ease of the app. To top it off, we had a question for customer service and reached out through the app dashboard. We received a prompt response from a knowledgeable customer service member with easy to understand instructions. The customer service member was available for follow up questions and followed us through the update until they were sure we got the end result we were after. I highly recommend this app!
I'm using this app at the moment and it's really great. So much ease being able to just leave it to back in stock to alert the customers when items are returned and then available for new customers, and it means more revenue as people really did want to get those products.
We've used the cheapest and second cheapest tiers. It's been great - it's easy for customers to sign up to get information when we're back in stock, the emails go out the second we get more stock in, and we've been able to easily capture most of those sales.
We've been using this app for a while now. On our previous theme, Matt helped me customize the app in a way to be exactly how I wanted it on the page. A year later, we just changed to a new theme and James has been really friendly and patient with me to once again tweak the app. This time just with css because it integrated flawlessly with the the functionality of the theme (Venue). We have a separate wholesale site and we use this app on that site as well. Now we don't lose customers when a product is out of stock. When we update our inventory quantity, the emails magically go out and we can track the sales. Thanks again. Highly recommend.
I finally activated the notices that Back in Stock collected while I re-engineered and manufactured my best seller: the Ballerina www.Romboxt.com.
I needed some support along the way. James was quick to respond and helped to clear up my questions and make sure the App would work as needed.
I recommend this App and will use it again if needed.
I am generally very happy with how this app works, the only thing I can think of as a problem is that it does not show the "Email me .. " box when you look at a product in "Quick View"
Excellent application and support. Does exactly what it says. Automation saves a lot of time and minimize errors. Good job!