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Awesome app support and customer service. Matt took the initiative by helping me install a button as the app did not seem to integrate with my new shopify theme on Mobile.
I've been using this app since last year and it's been very helpful especially on having a good gauge on how much to re-stock for sold-out designs. My customers certainly love receiving the email notification when their fav item is back in store as well. Thanks Team!
Awesome customer service. Answered within 10sec and solved my issues within 40sec. Best "back in stock" app on the market.
Back in stock notification doesn't work. They ask you to contact support to fix it. They don't even give you a contact form. You have to open up your email client, ask for help, and wait. And also, charging $19/MONTH for software that collects an email and sends a notification is highway robbery. There are more affordable alternatives that work better than this
Hello and thank you for your feedback.
We actually offer a contact link within the Back in Stock dashboard (‘Help and Support’ -> ‘Contact Support’) at the top of every page. We’re standing by to help.
I confirm our app works (99.9% uptime). In rare occasions the app doesn’t render perfectly with a particular theme (maybe this is what you meant?), in which case simply contacting our support team would have solved this for you very quickly.
We believe our pricing to be competitive, but offer a 30 day trial so shops can decide if it’s right for them.
Please feel free to reach out if you have any additional concerns: support@backinstock.org
Kind regards,
The Back in Stock Team
LOL. Added this app to our store, it installed itself and started working perfectly by itself. The entire process took about a minute. Even the 'back in stock' e-mail matches our theme perfectly. Incredible. I have NEVER had an app be this easy and straight forward in my life.
Thank you for your review, awesome to hear everything was working out of the box. We have a lot of theme integrations available for a wide variety of themes, so setup can be pretty easy in most cases!
If you do ever need any assistance, feel free to get in touch!
too expensive
I see that you installed and cancelled the app in 6 minutes - we do also have a free plan available so that users can try the App out first. The free plan can be used indefinitely and does include some notification sending quota.
Great app, works exactly as advertised. Customers started using it from day 1. Developer also responded quickly to any requests for support.
Love this app. I'm so happy I installed it and customized it, tested it BEFORE needing it. I ran out of stock just 36 hours after launching my Shopify store (Thanks Shopify!) and this app has created a LONG list of ready customers for when items came back in stock. Very easy to customize so the fly-out alert became way more visible. Couldn't be easier, couldn't be better, imho. Great value. love it, xox
http://SuperSpatula.com (but of course you'll only see the customization if we're still out of stock...)
Back in Stock is a must-have app if you are managing many SKUs. We have over 500 SKUs on our store, so it is impossible to manually notify customers when short SKUs are replenished.
Back-in-stock automates the whole process for us, and gives us visibility on the SKUs customers are looking for. Matt, the developer of Back in Stock, is very helpful and responsive.
Try this app, you won't look back.
This is a great app. Immediately after install we have had a lot of customers using the notify function. We also got orders thanks to the app after updating our stock. Would definitely advise you to try it.
Fantastic App - really popular with customers - easy to integrate - easy to customise - A1+ customer service. Highly recommended!