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Love this app so far and customer service has been outstanding.
We've had a good experience and everything runs smoothly! This app allows our customers to be notified when a favorite item is again available and it helps us know which items are in demand and what we should restock!
This app is perfect for handling your out-of-stock inventory, and its extensive customizability really lets you create the unique experience you want for your customers when you ran out of inventory.
We were looking to make more customized behavior for the store Ten Thousand: shop.tenthousand.cc, and the developer of the app was incredibly supportive in terms of helping us figure out how to do the customization, and quickly responding to bugs we experienced. I've developed and supported Shopify apps in the past, and I was thoroughly impressed by how reliable both the app and the customer support was.
Very strongly recommend this solution if you're looking for a way to handle out of stock inventory that's quick to set up, and rich in terms of its extensibility!
Nicolae
This is exactly what my website was lacking, and has removed need of me taking down customer requests myself, freeing up time. I've had some trouble with the buttons after changing themes but have been working it out with some support from Back in Stock staff.
Great customer service and clear functionality. We have migrated both our shopfronts to this BiS app from another one. Highly recommend.
Works as advertised. Support was seriously excellent when I needed it.
By default the "notify me when it's back in stock" option only shows up to the customer when *all* variants of a product are out of stock. But I wanted people to be able to sign up for a notification when just a particular color was out of stock. Back In Stock support rewrote a script for our site to add that option with just one email. I'm used to dealing with app support that refers you to a knowledge base of code that may or may not work, and then spending hours in a rabbit hole troubleshooting. Having someone just make it work for me with no fuss was amazing. Thank you!
This app is outstanding. It's very easy to use and it has already paid for itself in the first 2 weeks of using the app. Worth every penny. I would highly recommend
Great way to generate sales for products that are temporarily out of stock. App sends automated emails to customers that have asked for an update when product is again available.
Love this app for multiple reasons! Firstly, the customer service is amazing. Matt reached out immediately when we needed help and even assisted us with coding so that the app worked seamlessly with our site. Secondly, this app provides valuable data for figuring out who your customer is and what's missing from your store (even if you don't ever restock items). Totally recommend!!
I can't believe I didn't install this app years ago! I have satisfied customers who are getting the pieces they wanted and I am collecting money that was just falling through the cracks!! Within a week I had generated over $2000 in sales that I would have lost. And the customer support is SO GOOD.