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This is a great must have app for any shopify store, we have been using it for nearly a year now and it works great. We even customized the code to create our own out of stock alert button to fit with our theme. It's easy to setup and all automated so it's truly a set it and forget it deal which will continue to bring you in great return traffic and recover lost sales.
Quick reply from side of the suppport service about questions of the "Sold out" button and the relevant Shopify Theme. Support team also thinks round the corner ... not very often nowadays. Yet I cannot say anything about the feature itself, as we had no need for it, yet.
Had a issue after installing a new theme, wrote regarding the issue late last night and a fix was in place by the time I woke this morning. Amazing customer support!
Easily our favourite and most used APP. Works perfect for our online store and even better for our brick-n-mortar. An associate can sign customers up to an out of stock product from their iPhone on the sales floor. Fuss free and keeps the customers coming.
This App works exactly as needed. I had thought I would need to explain it to my customers, but, within moments up updating my site, notifications started building on the APP Dashboard. When inventory arrived, automatic emails went out, and BOOM - immediate order volume. Almost to the point that I sold out in a 24 hours. Those are all sales that I would have lost because I don't update customers every time inventory comes in. This makes the customer feel that they are linked up with my inventory systems in a way that benefits me. Very happy with that. I have not needed customer support at all - it installed perfectly the first time! Great App!!!
Easy and useful!!
One of the best apps we are using..helps give us valuable insight into what our customers want and provides a seamless way to notify them once we restock our inventory..Highly recommended for any retail business.
We have had Backinstock installed in our store for a long time and I must say that it works very well.
But above all I will mention that there is unbeatable technical service. They solved our problems with the new Google rules for emails (SPF, DKIM and DMARC) in a very short time.
Awesome app that saves you the time of creating a back-order list for products that you cant seem to have enough of. The team is very helpful and responds quickly to any and all questions you throw at them. They get my business!
Back In Stock is a reliable and valuable addition to our Sales and Customer Service. With Back In Stock, customers never reach a dead-end with out-of-stock items; they know and trust that their needs are attended to. On the operational level, it's fantastic App support behind a fire & forget system: we update the stock and the notifications are sent. Done.
Besides capturing otherwise lost sales, we gain peace of mind with Back In Stock - a rarity among apps.