Avaliações (861)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 4 de dezembro de 2020

We've had a hard time maintaining inventory levels of our product thanks to shipping issues, freight issues, and COVID. But thanks to Back In Stock, we haven't lost customers along the way. I was skeptical that folks would really come back, or that the process of sending them messages would be painful or time-consuming, but as soon as we added inventory, messages went out automatically and we captured a bigger proportion of those lost sales than we had expected. UPDATED: After a recent social media hit on TikTok, we sold out in a matter of hours. And as my resupply took weeks to reach our fulfillment center and get processed, we were effectively down that whole time. Thanks to Back In Stock, we gathered hundreds of interested peoples' emails and converted hundreds into sales when we had stock again. This is critical for a shop like ours that sells only one product and can't offer alternatives.

Wrap Buddies
Estados Unidos
Almost 2 years usando a aplicação
22 de fevereiro de 2022

D'Angelo Walker really helped me with my concerns. He helped me quickly fix a bug I had with the app due to a recent update. Great customer service and quick response!

Boutique Beauties Lab
Canadá
Almost 2 years usando a aplicação
Questão respondida por Back in Stock 28 de fevereiro de 2022

You are always welcome 😊! And thank you for an amazing review!

31 de janeiro de 2023

responded immediately when i had an issue and needed help! great service and they really do care about their customers.

Drunk in Love
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Back in Stock 31 de janeiro de 2023

Thank you for taking the time to leave us a great review! We appreciate it 🙂!

25 de janeiro de 2021

This app has an excellent service and fair pricing. It‘s simple to use and we got a lot of extra sales from people who waited for out of stock products and then get informed automatically by this app. This is very convenient and our customers like it a lot :)

sober
Alemanha
Almost 2 years usando a aplicação
26 de janeiro de 2022

Great app! Back in stock emails help drive conversions and reduce missed opportunities. The support team is also on top of their game and are extremely helpful!

Arcade1Up
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Back in Stock 3 de fevereiro de 2022

Thanks for an amazing review!

17 de fevereiro de 2021

Amazing and fast customer service - they answer my emails and provide quick help 24/7. Will keep using this app!

Rey to Z
Estados Unidos
Almost 2 years usando a aplicação
Editado a 1 de julho de 2021

A simple-to-use app that does exactly what it says and most importantly, it generates actual revenue. Support from their Customer Success Service is AMAAAZING. We needed a few hundred emails to be uploaded and they were very super speedy in helping us to do that in 1-2 days. The only thing that I would suggest to improve on this app is that it'll be great if there is a customised email builder so that we can drag and drop blocks to edit the email. Otherwise, it's all good!

Thirsty
Singapura
Almost 2 years usando a aplicação
27 de outubro de 2022

カスタマーサポートの迅速な対応に助かりました。
Dashboardとsignup¬ificationの色表記にアンマッチがありました。(Dashboardはsent、signup¬ificationはsignupの色) 問い合わせをして1日中で修正をしてもらいとても助かりました。

KAPOK KNOT
Japão
Almost 2 years usando a aplicação
Questão respondida por Back in Stock 2 de novembro de 2022

Thanks for your 5 star review 😊!

13 de setembro de 2022

Back in stock has generated significant sales for us and done so automatically as items have gone in an out of stock. They have also been helpful in getting any issues resolves quickl.y

SunJack
Estados Unidos
Over 1 year usando a aplicação
1 de agosto de 2023

Simple, functional, and intuitive interface. Excellent customer support, they made the adjustment I needed quickly.

Marc Joseph New York
Estados Unidos
Over 1 year usando a aplicação