Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
5 de janeiro de 2015

Back In Stock is a reliable and valuable addition to our Sales and Customer Service. With Back In Stock, customers never reach a dead-end with out-of-stock items; they know and trust that their needs are attended to. On the operational level, it's fantastic App support behind a fire & forget system: we update the stock and the notifications are sent. Done.
Besides capturing otherwise lost sales, we gain peace of mind with Back In Stock - a rarity among apps.

Kybun
Estados Unidos
Almost 2 years usando a aplicação
14 de novembro de 2013

We found a bug on the website this afternoon. Suddenly the Add to Chart button didn't work at our web shop. Horror!
Especially since we published a campaign yesterday which created a lot of traffic to the site.
We contacted our Back in Stock contact, Matt. He fixed the problem in literally 2 seconds. I could breath again!

I really appreciate it. And the the app is genius. Before you order products next time, you can see exactly what people like to buy from a waiting list. Then when it's back in stock, an email is send out automatically to them.
Highly recommendable.
Thanks again for splendid customer service!!

Vibeke
Ella's Wool

Ella's Wool
Estados Unidos
Almost 2 years usando a aplicação
5 de novembro de 2014

What an awesome app. We love it. It's something we rely on pretty heavily for our company. Big thanks to Matt. Thank you for everything.

SeedsNow.com
Estados Unidos
Over 1 year usando a aplicação
4 de julho de 2014

Amazing app and even better support! This has been a huge part of helping our store grow and also a great strategic tool to see what customers are interested in. The functionality works very well and was quite easy to install - we were able to customize it a bit pretty easily as well through the API. Finally, any time we had a request - Matt who developed the app was extremely responsive and always got back to us within 24 hours! Overall, well worth the money and in our opinion a must-have app.

Jeweliq
Estados Unidos
Over 1 year usando a aplicação
11 de julho de 2014

This app has really suited our needs for gathering information from customers about their needs and then communicating once the items are available again. This service has resulted in many sales for us. Every time I need support, Matt is quick to answer with exactly what I need. This is tops on my fav apps list!

Bottle Cutting Inc.
Canadá
Over 1 year usando a aplicação
27 de dezembro de 2013

We love this app. We have sent out tons of notifications, and this app helps us move tons of product fast once we are "back in stock." It is effortless to set up and use. Definitely recommend. :-)

Vape Dojo
Estados Unidos
About 1 year usando a aplicação
21 de setembro de 2023

Fast response, and problem solved within 24 hours. Excellent service!

Ejis
Estados Unidos
Almost 6 years usando a aplicação
18 de setembro de 2023

One of the best apps I have on my store. They are always helpful and dependable when you have issues and need them. Also I make a lot of money through utilizing this app.

Twelve AM Co.
Estados Unidos
About 4 years usando a aplicação
15 de junho de 2013

The product is great, and does exactly what i need it too.

More importantly, Matt is the very best kind of developer: friendly, smart, responsive and thorough. Seems genuinely concerned with making sure his app integrates well with your site.

Highly recommended.

SPOKE
Reino Unido
8 months usando a aplicação
26 de fevereiro de 2014

Excellent product and they went above-and-beyond when it came to customer service. More companies should be like this. Enjoy!

AutoTexWipers
Estados Unidos
6 months usando a aplicação